LiveCareer-Resume
JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

reliable and upbeat

eager to contribute to team success through hard work, attention to detail and great organizational skills. Motivated to learn, grow and excel in the plasma (lab) industry

Independent worker with great communication skills, and comfortable in team environments. Ability to adapt to shifting needs, demands and priorities. Always applies good judgment when performing duties. Customer service and relationship-building skills

Skills
  • Detail-oriented
  • Flexible & Adaptable
  • Organization
  • Sales expertise
  • Interpersonal Communication
  • Microsoft Office and basic skills in Excel and PowerPoint
  • Customer service
  • Written Communication
Work History
11/2014 to 05/2015 Retail Sales Associate Cashier Vail Resorts | Avon, CO,
  • Greeted customers entering store, and actively engaged with customers to provide general assistance and information on store merchandise.
  • Provided exceptional(fast and friendly) services and pleasant shopping experiences to retail customers.
  • Helped complete setup, breakdown and product preparation for promotional displays and in-store demonstrations.
  • Supported loss prevention goals by maintaining accurate drawers and monitoring shopper behavior.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Monitored merchandise displays around check out lanes for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Used POS system to process sales, returns, online orders and gift card activations.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Skilled using cash register, including processing sales discounts and refunds.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Maintained clean personal appearance as well as vest uniform per company policy.
  • Prioritized helping customers over completing other routine tasks in store.
  • Reported to work early (with energy and motivation) and learned sales or special offerings
  • Learned customer service manager skills and frame shop work tasks in order to provide skilled backup for diverse roles.
03/2014 to 01/2015 Food Preparation Worker Wegmans Food Markets | Macedon, NY,
  • Lifted and carried materials weighing up to 100 pounds.(food)
  • Utilized culinary and cutlery tools to prepare various foods for cooking or keeping cold.
  • Maintained composure and work quality while under stress.
  • Promoted customer satisfaction by preparing food according to standard recipes.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
  • Kept workstation and equipment clean, organized, sanitized and sufficiently stocked.
  • Maintained high personal grooming standards and uniform presentation.
  • Prepared cooking supplies, ingredients and workstations during opening and closing procedures to maximize efficiency.
  • Learned food line, cashier, and meat cutter work tasks in order to provide skilled backup for diverse roles.
  • Adhered to OSHA procedures in preparing food items.
  • Cleaned and sanitized all work surfaces between preparation of various foods, avoiding cross-contamination while maintaining food safety guidelines.
  • Followed food preparation and storage guidelines established by Health Department.
  • Used proper handling and preservation methods while packaging and storing food products.
  • Coordinated food handling in alignment with sanitation standards.
11/2012 to 08/2013 Restaurant Waitress Cracker Barrel | City, STATE,
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins and trays.
  • Worked with POS system to place orders and handle complimentary items for dissatisfied customers.
  • Upsold menu item of the day and dessert to enhance sales numbers.
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Served needs of any customer in busy, fast-paced environment.
  • Greeted and maintained relationships with regular customers.
  • Bussed and reset 4 tables per shift, working efficiently to keep dining room and work areas clean.
  • Prepared beverages for customers and helped fill food orders when needed.
Education
Expected in 05/2013 Associate of Science | Pre Nursing Cameron University, Lawton, OK GPA:
  • Dean's List [Semester and Year]
  • Graduated with [Number] GPA
  • Continuing education in Science
  • Majored in Biology
  • Minored in Cellular Chemistry
Expected in Bachelor of Science | Cellular Biology Cameron University, Lawton, OK GPA:
  • Minored in Chemistry
  • 75% of degree is completegf
  • Dean's List [Semester and Year]

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Resume Overview

School Attended

  • Cameron University
  • Cameron University

Job Titles Held:

  • Retail Sales Associate Cashier
  • Food Preparation Worker
  • Restaurant Waitress

Degrees

  • Associate of Science
  • Bachelor of Science

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