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Retail Sales Associate Cashier Resume Example

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RETAIL SALES ASSOCIATE CASHIER
Professional Summary

Motivated sales associate/cashier with 4 years of experience boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales.

Skills
  • Sales expertise
  • Product promotions
  • Store opening and closing
  • Point of sale knowledge
  • Cash Handling
  • Cash register operation
  • Product and service sales
  • Analytical skills
  • Basic math
  • Organization
  • Customer service
  • Behavioral improvements
  • Safety awareness
  • Standardized tests
  • Proficient in microsoft office
  • Relationship building
  • Time management
  • Problem-solving skills
  • Organizational skills
  • Team collaboration
  • Group and individual instruction
Work History
Retail Sales Associate Cashier | 10/2020 to Current
Ross Stores Inc. - Houston, TX
  • Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Supported loss prevention goals by maintaining accurate drawers and monitoring shopper behavior.
  • Assisted customers by answering questions and fulfilling requests.
  • Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
  • Educated customers on promotions to enhance sales.
  • Provided excellent customer service to cultivate loyalty and satisfaction.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Performed stocking and informed management of low inventory quickly.
  • Stocked merchandise, clearly labeling items, arranging according to size or color and preparing attractive displays.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Approached browsing customers to initiate conversations to determine buying preferences.
  • Opened and closed store independently when needed and prepared nightly bank drop for manager.
  • Trained in loss prevention, visual merchandising and general sales skills.
  • Assisted customers with locating and choosing merchandise in any store department.
Cashier | 10/2018 to 06/2020
Tutti Frutti Frozen Yogurt - Houston, TX
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Maintained stock within optimal levels to meet expected customer and sales levels.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Displayed new stock and rotated existing products.
  • Educated customers on promotions to enhance sales.
  • Received and processed customer payments.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Educated employees on all job tasks, including register use, merchandising and customer service.
Cashier | 06/2018 to 08/2018
Raising Cane's Chicken Fingers - Houston, TX
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Helped over 100 guests every day by processing payments, monitoring reward accounts and resolving service concerns.
  • Educated customers on promotions to enhance sales.
  • Assisted customers in choosing menu items by providing food complementing information.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Prepared beverages and filled food orders for customers.
Education
Cypress Springs High School - Cypress, TX | High School Diploma05/2020
Lone Star College System - Cypress, TX | Associate of ScienceAccounting And Business Management, Expected in 06/2024
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Resume Overview

Companies Worked For:

  • Ross Stores Inc.
  • Tutti Frutti Frozen Yogurt
  • Raising Cane's Chicken Fingers

School Attended

  • Cypress Springs High School
  • Lone Star College System

Job Titles Held:

  • Retail Sales Associate Cashier
  • Cashier

Degrees

  • Cypress Springs High School - Cypress , TX | High School Diploma
    Lone Star College System - Cypress, TX | Associate of Science

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