Retail Sales Advisor Resume Example H&M Laredo Outlet

RETAIL SALES ADVISOR

Professional Summary

For a company that will benefit from a 7 years experience in retail, cashier, high customer service and strong organizational skills and multitasking ability. Hardworking and dedicated graduate. Bachelor's in Criminal Justice, minor in Sociology and Laredo Community College Associate of Arts degree. Together with a part time job with perseverance, work ethic, committed to increase store sales by offering undevoted assistance to customers by utilizing clear fluent both English and Spanish language. Well in time management to finish assigned tasks at designated time. Proficient in being accountable and trustworthy with increasing sales, obtaining credit cards and loyalty rewards program memberships. Such skills of empathetic and understanding have allowed me to flourish as an individual with morals, values and ethic to flourish in my job.

Skills

Excellent work ethic
Cultural awareness
Planning and Coordination
Conflict resolution
Customer service
Flexible & Adaptable
Critical thinking

Responsible
Detail-oriented
Cash register operations
Multi-tasking ability
Money handling
Time management skills
Computer proficiency

Work History

Retail Sales Advisor, 04/2017 to Current
H&M Laredo Outlet – Laredo, TX

Worked closely as a Sales Advisor in H&M to effectively and efficiently complete tasks and projects.
Received and processed stock into inventory management system.
Served customers in a friendly, efficient manner following outlined steps of service.
Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Successfully maintain the floor clean, cash-point area, and backstock for the adequate representation of H&M store.
Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Trained new associates on cash register operations including opening, conducting customer transactions and balancing drawer.
Folded and arranged new merchandise in attractive displays to drive sales.

Bank Teller, 06/2018 to 08/2018
IBC Bank – Laredo, TX

Provided high-level customer service through friendly approach, strong professionalism and timely assistance with customer transactions.
Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
Processed exchange and foreign currency.
Maintained teller drawer to perform bank transactions.
Executed wire transfers, stop payments and account transfers.
Enthusiastically greeted customers and offered dedicated service during entire transaction, improving bank satisfaction
Performed customer transactions for money orders, cashiers checks, deposits and withdrawals.

Fast Food Worker, 01/2014 to 05/2015
Mc. Donald's – Laredo, TX

Performed food preparation responsibilities to meet franchise standards for quantities, speed and packaging.
Examined trays to check contents for required items and complete orders.
Greeted customers promptly and took orders to keep flow of traffic moving.
Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
Maintained high standards of customer service in high-volume, fast-paced operations.

Retail Sales Associate, 11/2015 to 04/2017
Forever 21 – Laredo, TX

Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.
Used consultative sales approach to understand customer needs and recommend relevant offerings.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
Answered questions about store policies and concerns to support positive customer experiences.
Answered product questions with up-to-date knowledge of sales and store promotions.
Greeted customers, helped locate merchandise and suggested suitable options.

Education

Bachelor of Arts: criminal justice, 12/2020
Texas A&M International University - Laredo, TX

GPA: 3.1

Awarded TAMIU's LBV Trust Scholarship
Honor Roll-Fall 2019
Member of National Society of Leadership and Success Organization
Majored in Criminal Justice
Minored in Sociology
Volunteer in Psychology and Communication Driven Program-Coping Skills and Stress Management

Associate of Arts: Criminal Justice, 05/2018
Laredo Community College - Laredo, TX

GPA: 3.4

Dean's List Spring 2016
Dean's List Fall 2017
Member of the Criminal Justice Club in LCC

High School Diploma: 05/2015
Lyndon B. Johnson High School - Laredo, TX

Affiliations

Member of the National Society of Leadership and Success
Certificate of accomplishment for The National Society of Leadership and Success

Resume Overview

Companies Worked For:

H&M Laredo Outlet
IBC Bank
Mc. Donald's
Forever 21

School Attended

Texas A&M International University
Laredo Community College
Lyndon B. Johnson High School

Job Titles Held:

Retail Sales Advisor
Bank Teller
Fast Food Worker
Retail Sales Associate

Degrees

Bachelor of Arts : criminal justice , 12/2020
Associate of Arts : Criminal Justice , 05/2018
High School Diploma : 05/2015

Retail Sales Advisor Resume Example

Resume Score: 80%

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