, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Technically-savvy Technician with proven skill to set up, configure and operate various types of equipment. Innovative, reliable and forward-thinking individual with terrific troubleshooting, setup and optimal organization talents. Adept in installing and troubleshooting advanced audiovisual systems, with in-depth knowledge of cable wiring. Hardworking with expertise in equipment, connections and displays for on-site and remote audiovisual systems. Manages time well and works great with both technical and non-technical personnel. Extremely conscious of potential technical pitfalls and reliable in running smooth, problem-free events. Diligent about monitoring feeds and quickly stepping in to handle requests or concerns. Brings expertise to handle end-to-end AV needs.
Skills
Regulatory Compliance
Equipment Operation
Product Signage and Labeling
Teamwork and Collaboration
Safety Procedures
Staff Training
Heavy Lifting
Time Management
Critical Thinking
Problem-Solving
Verbal and Written Communication
Quick Learner
Merchandising and Display
Equipment Maintenance
Lighting Systems
System Installation and Repair
First Aid/CPR
Fluent in Spanish
Low-Voltage Cabling
Experience
05/2016 to CurrentRetail Merchandising SpecialistAmerisourcebergen Corporation - Corporate | Romeoville, IL,
Rotated products from stockroom out to department sales floor according to seasonal plans, promotional schedules and style rotation plan.
Reorganized sales floor to promote sales, displaying high demand products in prime locations.
Updated store planograms in collaboration with management.
Used company provided mobile technology to perform basic job functions.
Communicated and coordinated execution of planograms with store management.
Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
Troubleshot malfunctions and diagnosed issues for equipment and components.
Managed computer hardware and software by installing new components and updating existing parts.
Troubleshot malfunctions with systems and programs to pinpoint root cause of issues and restore.
Updated and maintained technical specifications, notifying project manager of changes.
Expanded systems with new features and structural components.
Installed and configured components for hardware and software from HP, VMware and Cisco.
04/2016 to 07/2017DriverLand O'lakes | Riverview, FL,
Monitored traffic conditions and applied defensive strategies to avoid accidents.
Achieved consistently high customer scores due to exceptional service.
Transported riders to designated stops according to pre-determined schedules.
Saved fuel by leveraging GPS to identify faster routes.
Planned and executed efficient routes to optimize time and fuel costs.
Inspected vehicle before and after every trip to assess performance and maintenance requirements.
Interacted with customers pleasantly to meet needs and drive satisfaction.
Transported clients to specified destinations safely and on-time.
02/2014 to 04/2016Wire TechnicianEmerson Electric Co. | Memphis, TN,
Completed work order installations according to regulatory codes, requirements and safety guidelines.
Installed physical wire and cable systems for telephone, entertainment and linked home security services.
Identified and resolved problems by performing troubleshooting to address client service requests.
Monitored physical cable and wire equipment for telecommunications devices to repair power supply, fiber optic and wire distribution systems or accompanying cabinets.
Supported in-field assessment and consulting services using technology knowledge.
Installed, set up and repaired devices and system components.
Laid out cabling plans and ran through buildings to desired locations.
Configured IP-enabled telecommunications equipment using data network communications protocols.
Prioritized and organized tasks to efficiently accomplish service goals.
Repaired equipment with new parts and replaced inoperable items.
Maintained clean tools, test equipment and work motor vehicles.
Secured client retention by driving product benefits and features around clients' needs.
Supported new phone system installs, providing training and configuration and accomplishing 100% end-user training.
05/2013 to 02/2014Cable TechnicianTak Communications, Inc. | Independence, MO,
Performed work for residential and commercial customers, including connecting, reconnecting, disconnecting or altering services.
Troubleshot and diagnosed systems using speed, ping and related tests.
Trained customers on equipment use, setup procedures and troubleshooting strategies.
Scanned customers' cable systems electronically to pinpoint potential problems.
Installed, upgraded and provided troubleshooting services for physical cable TV, internet, telephone and alarm system equipment.
Installed outlets, drops, converters, modems and digital terminals.
Taught customers basic use of equipment based on service package and answered questions.
Completed upgrades, downgrades and wiring for businesses as well as single and multi-family residences.
Repaired equipment to support continual service.
Promoted additional services and products to increase sales.
01/2013 to 03/2013Security GuardArtis Senior Living | Lincoln, MA,
Secured personnel and premises by inspecting buildings and patrolling property.
Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
Protected entrances by scanning individuals and bags via manual checks or x-ray machinery.
Addressed problems quickly and reported clear information while working under minimal supervision.
Guarded restricted areas to prevent unauthorized entry.
06/2010 to 03/2011ManagerMassage Envy | Madison, WI,
Assigned tasks to associates to fit skill levels and maximize team performance.
Trained employees on additional job positions to maintain coverage of roles.
Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Conducted quality, timely performance feedback and performance appraisals.
Administered annual operating and capital budget to facilitate profitability.
Managed shifts in absence of store manager to deliver excellent customer service while promoting sales.
Organized store and maintained high standards for cleanliness of parking lot, restroom and stockroom.
Coordinated ordering, receiving merchandise, pricing and stocking to maintain appropriate product levels on shelves.
Completed daily sales reports and analyzed metrics to identify trends.
Employed active listening abilities, interpersonal skills and policy knowledge to remedy employee conflicts.
Delivered goods and services to customers on time and in excellent condition.
Utilized GPS to optimize routes and continuously meet estimated delivery times.
Monitored traffic conditions and applied defensive strategies to avoid accidents.
Achieved consistently high customer scores due to exceptional service.
07/2008 to 04/2010CashierC-A-L Ranch | Spanish Fork, UT,
Operated cash register, collected payments and provided accurate change.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Helped customers find specific products, answered questions and offered product advice.
Worked closely with front-end staff to assist customers.
Processed sales transactions to prevent long customer wait times.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Learned roles of other departments to provide coverage and keep store operational.
Verified customer age requirement for alcohol or tobacco purchases.
Answered customer questions, provided store information and directed customers to designated store areas.
Education and Training
Expected in 03/2010High School Diploma | Miami Dade Christian Academy, Miami Gardens, FL, GPA:
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