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Retail/Laborer Resume Example

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RETAIL/LABORER
Summary

Ambitious, recently graduated student, who pursued a Bachelor's degree in Psychology and is eager to contribute developed knowledge in the Behavioral Health Counselor role. Skilled in working with a variety of individuals, specifically children, and in mental health settings. Adaptable and driven with strong work ethic and ability to thrive in team-based or individually motivated settings.

Skills
  • Active listening
  • Friendly, positive attitude
  • MS Office
  • Organization
  • Materials handling
  • Recordkeeping abilities
  • People skills
  • Working collaboratively
  • Flexible
  • Decision-making
  • One-on-one and small group instruction
  • Special needs education
  • Stress management
  • Behavior modeling
  • Excel
  • Classroom support
  • Maintaining safe environments
  • Early childhood education
  • Supervision
  • Time management
  • Coordination
  • Work ethic
  • Knowledge of medical terminology
  • Excellent customer service skills
  • Charting and clinical documentation
  • Patient assessment
  • Reliable and trustworthy
  • Problem resolution
  • Critical thinking
  • Planning
Experience
Tiedt Nursery & LandscapingWaverly, IowaRetail/Laborer04/2016 to Current
  • Maintained clean, safe working environment by removing waste from job site prior to shift completion.
  • Used organizational skills to meet productivity requirements.
  • Logged inventory of materials used to maintain workplace access to supplies.
  • Secured required permits and arranged supplies for each project.
  • Measured, cut and laid out materials based on individual job requirements.
  • Assisted distribution of tools, materials and equipment to skilled workers.
  • Used picks and shovels to dig, spread and level dirt and gravel.
  • Built customer loyalty by engaging with and identifying product needs of customers.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Help customers load purchased equipment when necessary.
  • Worked with off-site locations to find desired items for customers.
  • Calculated pricing, scanned tags, applied discounts, collected payment and offered receipts to process transactions.
  • Initiated friendly conversation with each customer to determine level of assistance required\
  • Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
Lutheran Services Of IowaWaverly, IAYouth Associate11/2015 to 02/2022
  • Recommended improved life choices to enhance client outcomes.
  • Answered questions and responded to inquiries to deliver high level of service to patients.
  • Partnered with interdisciplinary teams to implement care plans.
  • Maintained confidential patient documentation to prevent data compromise and comply with HIPAA regulations.
  • Observed safety protocols to minimize accidents and spread of disease.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Resolved interpersonal conflicts by listening, finding common ground and building relationships.
Nashua Elementary SchoolNashua, IATeacher's Assistant10/2016 to 12/2017
  • Conducted special assessments and tutoring sessions to support individual student needs.
  • Modeled and taught basic and advanced social skills, conflict management techniques and study approaches to students.
  • Marked homework assignments, tests and special projects to communicate grading.
  • Assisted teachers with instruction and provided clerical support for diverse needs.
  • Cleaned and organized classrooms, materials and supplies to support maximum efficiency.
  • Supervised students and maintained security throughout school buildings and on field trips.
  • Promoted student learning by providing individualized and small group support to reinforce classroom topics.
  • Distributed classroom materials and supplies such as pencils, paper and art materials.
  • Monitored students in class, hallways, lunchroom, and outdoor activities to supervise, enforce rules and support lead teacher.
  • Fulfilled multiple duties, including tutoring basic skills, and grading homework and exams.
  • Kept students safe in classroom and outside environments.
  • Assisted in development screenings to measure students' motor, language, and emotional skills.
  • Helped students master learning concepts through one-on-one and small group tutoring.
  • Observed children and recorded activities, maintained daily records and created safe environments during activities, meals and naps.
Allen Memorial Hospital LaboratoryWaterloo, IowaMedical Assistant II04/2010 to 02/2016
  • Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
  • Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
  • Assisted physicians by preparing patients for procedures, including EKGs, phlebotomy, glucose testing and pulmonary function tests.
  • Monitored medical supply levels to confirm sufficient stock, promptly placing replenishment orders before depletion.
  • Observed and documented patient status and reported patient complaints to case manager for resolution.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Communicated with patients by phone and via written correspondence.
  • Communicated with medical transcriptionists regarding patient medical records.
  • Sterilized medical equipment after each procedure.
  • Printed and filed examination data records according to HIPAA patient standards.
  • Kept facility stocked with necessary supplies, equipment and instruments.
  • Batch-scanned and indexed patient charts to improve data availability while maintaining security.
  • Verified appointment times with patients, preparing charts, pre-admission and consent forms.
  • Furnished supplies, support and assistance to medical staff and patients for unit-specific procedures.
  • Organized charts, documents and supplies to maintain team efficiency.
  • Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
  • Counseled patients to ease fears, explain procedures and enhance cooperation during blood draws.
  • Labeled blood vials with critical information like time of collection, date and patient name.
  • Verified quality of specimens by centrifuging specimens for logistics courier to pickup.
  • Screened prospective donors by conducting interviews, obtaining medical histories and measuring vital signs.
  • Prepared blood-collecting equipment to draw blood and safely store and transport samples.
  • Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
  • Traveled to nursing facilities to collect blood and other specimens.
  • Interviewed patients and analyzed and documented medical records to update and file documents.
  • Maintained fully-stocked phlebotomy cart, carrier and station.
  • Verified collection orders and communicated discrepancies to nurses.
  • Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
  • Made reservations for customers and accurately entered personal information into computer system.
  • Maintained company roster of regular patients, continually updating personal information and calling to suggest yearly physical examinations and recommend follow-up appointments.
Education and Training
Bachelor of Science:Psychology05/2020Upper Iowa University, Fayette, IA
  • Major in Psychology
  • Honor Roll January 2020
Associate of Science:CNA03/2015Hawkeye Community College, Waterloo, IA
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Resume Overview

Companies Worked For:

  • Tiedt Nursery & Landscaping
  • Lutheran Services Of Iowa
  • Nashua Elementary School
  • Allen Memorial Hospital Laboratory

School Attended

  • Upper Iowa University
  • Hawkeye Community College

Job Titles Held:

  • Retail/Laborer
  • Youth Associate
  • Teacher's Assistant
  • Medical Assistant II

Degrees

  • Bachelor of Science : Psychology 05/2020
    Associate of Science : CNA 03/2015

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