Reliable and professional customer service associate who is open to learning knew skills and is focused on delivering exceptional customer service to ensure every customer has a satisfying shopping experience. Team player with more than five years experience in retail department managing and working a cash register.
- Was awarded several times for delivering 100% customer satisfaction on "secret shopper" missions.
- Supervised a team of 2 staff members
- Signed up over 100 people for the Modell's Credit Card
- Generated add-ons to items people were purchasing
I have Product knowledge and was able to show customers hands on how to use specific products and merchandise. I am a quick and reliable cashier with good people skills. I was able to call other stores to find specific items customers were looking for. I replenished floor stock to ensure product availability for customers. I was assigned multiple times to other stores to help sell merchandise during busy times and also to set up stores undergoing remodeling.
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