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resturant multi unit manager resume example with 11+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
  • Working well under pressure Conduct food safety audit cash
  • Administrative duties, budget,
  • Positive attitude handling, cash Ability to accept and learn from
  • Registers, closing, coaching, Interpersonal
  • Criticism communication, cooking, Ensure compliance with
  • Documentation, financial report,
  • Government regulatory agencies food standards, which inventory, inventory
  • Safety, government, control,
  • Including but not limited to, Food and Drug Administration (FDA),
  • Managing, meetings, Excel, Outlook, PowerPoint, negotiation,
  • United networking, Occupational Stated Department of payroll, policies,
  • Safety, presentation skills,
  • Agriculture(USDA), Occupational Safety and Health relationship building,
  • Problem solving skills, quality, safety, sales,
  • Administration(OSHA), and Trainer, Hazard Analysis and Critical
  • Excellent written
  • Control Points (HACCP)
  • Interpersonal communication Excellent written and verbal
  • Communications and presentation skills
  • Strong networking and relationship building skills
  • Profound computer skills and proficiency in PowerPoint, Excel,
  • And Outlook
  • Administrative duties, Meetings
  • Budget, Excel
  • Cash handling, Outlook
  • Cash registers, PowerPoint
  • Closing, Negotiation
  • Coaching, Networking
  • Interpersonal communication, Occupational Safety
  • Interpersonal, Payroll
  • Cooking, Policies
  • Documentation, Presentation skills
  • Driving, Problem solving skills
  • English, Quality
  • Financial report, Relationship building
  • Food safety, Safety
  • Government, Sales
  • Inventory, Trainer
  • Inventory control, Excellent written
  • Managing
  • Spot and stain removal
  • Cash transactions
  • Recordkeeping
  • Analytical mastery
  • Hospitality services
  • Email and telephone decorum
  • Office supplies ordering
  • Listening skills
  • Package and mail receipt
Experience
Resturant Multi Unit Manager, 07/2017 to Current
Lintons Managed ServicesLinwood, PA,

Overseeing all daily operations including financial controls & banking, direct P&L, facilities, marketing, and general business operations for our Full Service Restaurants & Quick Service Restaurants.
HR responsibilities including finalizing payroll, time card adjustments, PTO, training programs, counseling, performance improvement plans, interviewing, hiring and terminating.
Ensuring my team provides a guest-friendly environment, maintaining standards and protecting our brands, solid product knowledge and all other components of guest service at multiple restaurants.
Conducting routine internal quality assessment audits and completing detailed written assessments to help determine preparedness of location and concurrence with brand standards and programs.
Identifying potential or existing operational problems across the business and initiating, developing, and implementing appropriate solutions as well as introducing new products and promotional programs
Improving gross margins by optimizing pricing, driving capture rate, reducing labor & food costs.
AP – Ensuring we are billed properly for all products received including billing airlines for payment of vouchers.
Inventory control, reviewing and final booking inventory weekly ensuring pars on hand accurately reflect business needs.

Multi-Unit Manager, 01/2014 to 06/2017
Woodfield Country ClubBoca Raton, FL,
  • Ensure quality and availability products being stocked, ordered, and sold
  • Follow and enforce company policies and procedures
  • Heavy hands on floor presences
  • Administrative duties include employee documentation, cash counts, and daily logs
  • Hire, train, and terminate workers as needed
  • Motivate and encourage employees
  • Analysis of financial report
  • Coaching managers toward improving profitability
  • Monitoring of current sales, expense, store labor cost and inventory control
  • Attend and preside over meetings
  • Customers satisfaction and product quality, while managing safety and security within the territory
  • Kept crew members on schedule at diverse sites and prepared schedules to carry out accurate work at required times
Restaurant Manager, 07/2012 to 01/2014
C&S Wholesale GrocersSpringfield, MA,
  • Responsible for opening and closing the store
  • Deal with customers diligently, courteously and professionally
  • Ensure that cashiers cash registers were balanced
  • Made daily deposit
  • Making improvements and running the business and managing the budget
  • Prepared the schedule and payroll for all employees
  • Kept facility and equipment in good working condition through regular preventive maintenance and repair schedules
  • Monitored business levels and realigned team positions to provide optimal coverage for customer demands
  • Assigned tasks and oversaw employees to ensure compliance with food safety procedures and quality control guidelines
  • Trained workers in every position, including food preparation, money handling and cleaning roles
Shift Manager, 06/2009 to 01/2013
Burger KingCity, STATE,
  • Maintain a clean and comfortable store environment
  • Following operational procedures for cash handling, health, and safety
  • Managing cost within the shift by controlling overtime and identify other unnecessary cost
  • Dealing with queries effectively and professionally
  • Made sure inventory was complete
  • Cross-trained in every store role to maximize operational knowledge
  • Coached and trained employees and created daily work schedules and assignments, boosting efficiency and enhancing operations
  • Positioned skilled staff in key areas throughout shift to ensure optimal productivity of the overall department
  • Helped employees operate productively and stay on task to meet business and customer needs
Education and Training
High School Diploma: , Expected in 2003 to Mannings High School - Jamaica,
GPA:
: , Expected in 1998 to Williamsfield All Age School - Jamaica,
GPA:
: , Expected in 1996 to Savanna La Mar Primary School - Jamaica,
GPA:
Certifications
  • Food handlers license
,

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Resume Overview

School Attended

  • Mannings High School
  • Williamsfield All Age School
  • Savanna La Mar Primary School

Job Titles Held:

  • Resturant Multi Unit Manager
  • Multi-Unit Manager
  • Restaurant Manager
  • Shift Manager

Degrees

  • High School Diploma

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