restaurant waitress resume example with 5+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Motivated student at Aurora University pursing a Bachelor of Arts in Psychology with a current GPA of 3.70. Excellent flexibility approach, engaging personality, high communication, extreme determination, and customer service skills. Strong interest in working with all age groups and the school counseling/ therapy field.

Academic Accomplishments
  • Achieved Honor roll every year of school through effectively staying on top of schoolwork
  • Received educators rising scholarship by maintaining a high GPA throughout high school
  • Team Player
  • communication
  • problem solving
  • leadership
  • time management
  • creativity
  • adaptability
  • organization
  • flexibility
  • empathy
  • critical thinking
  • active listening
Work History
Waitress , 10/2022 to Current
Chumash Casino, , Oswego, IL
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Used cash registers and credit card machines to cash out customers.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Greeted new customers, discussed specials and took drink orders.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Stayed up-to-date on menu changes to help customers make food choices.
  • Inspected dishes and utensils for cleanliness.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Sustained calm and congenial manners during communications with angry guests, directing disgruntled clients to appropriate managers.
Restaurant Waitress, 04/2022 to 09/2022
Quadgraphics, , Oswego, IL
  • Maintained detailed knowledge of specials and currently available items to provide guests with informative menu descriptions.
  • Participated in dining room sidework such as refilling condiment bottles, preparing menus and arranging silverware packages.
  • Performed dining room sanitation tasks such as spill cleanup, table sterilization and removal of apparent waste or refuse.
  • Sustained calm and congenial manners during communications with angry guests, directing disgruntled clients to appropriate managers.
  • Cultivated warm relationships with regular customers.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • attention to detail of each table

Sales Associate, 08/2020 to 03/2022
Omni Hotels, , Oswego, IL
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Solved customer challenges by offering relevant products and services.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Achieved perfect attendance and on-time record.
Home Daycare Provider, 05/2017 to 08/2021
Wahlburgers, , Naperville, IL
  • Managed home environment to keep areas clean, organized and free of safety hazards.
  • Built early learning skills such as color and shape recognition with hands-on activities.
  • Documented children's' daily activities for parents and discussed trends to identify any necessary interventions.
  • Balanced children's days between play, instruction and rest with well-designed schedules.
  • Assisted children patiently through many different scenarios and modeled positive behaviors.
  • Promoted good social skills by helping children work through conflicts and leading many collaborative games.
  • Offered children numerous opportunities throughout each week to get sunshine and exercise in yard and at local parks.
  • Maintained effective schedule balance between rest periods, active play and instruction.
  • Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
  • Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
Restaurant Hostess, 06/2020 to 11/2020
Company Name, , St. Charles, IL
  • Answered customer questions about hours, seating and menu information.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Collected information from arriving customers to seat groups or place them on waitlist.
  • Watched dining area staff to evaluate server loads and calculate accurate wait times.
  • Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Maintained customer satisfaction and increased drink sales by directing customers to bar area while waiting for tables.
Bachelor of Arts: Psychology And Sociology , Expected in 05/2024 to Aurora University - Aurora, IL
High School Diploma: , Expected in 05/2020 to Oswego High School - Oswego, IL,

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Resume Overview

School Attended

  • Aurora University
  • Oswego High School

Job Titles Held:

  • Waitress
  • Restaurant Waitress
  • Sales Associate
  • Home Daycare Provider
  • Restaurant Hostess


  • Bachelor of Arts
  • High School Diploma

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