Restaurant Team Member Resume Example Chick Fil A Inc.

RESTAURANT TEAM MEMBER

Summary

Energetic Restaurant Team Member capable of remaining composed in fast-paced environments. A knowledgeable individual willing to take customer orders and clean areas so that the restaurant exceeds food safety regulations. An outgoing individual with a great attendance record.

Upbeat, customer-focused Sales Associate with three years of experience in retail environments. Flexible and approachable, with strong organizational and time management skills. Able to deliver memorable guest experience through welcoming interactions and extensive product knowledge.

Responsible and friendly able to make customers feel welcome, listen to needs and promote merchandise with practiced care and attention to individual needs. Proficient in merchandising, payment processing and general housekeeping of store areas. Focused, hardworking and punctual with excellent interpersonal and organizational skills.

Skills

Food safety procedures
Company policies and procedures
Guest experiences
Menu item familiarity
Multitasking and prioritization
Cash register operation
Effective customer upselling
Memorizing product codes
Customer service oriented
Organizational ability
Computer application knowledge
Service-oriented mindset
Meeting deadlines
Menu memorization
Excellent customer service
Problem solving

Team contribution
Effective multi-tasker
Team building
Safe food handling
Outgoing personality
Price memorization
Safe serving knowledge
Guest and client satisfaction
Flexibility
Organizing and prioritizing
Food safety understanding
Flexible schedule
Accurate cash handling
Communications
First Aid/CPR
Customer service

Experience

Restaurant Team Member, Chick-Fil-A Inc., August 2019-CurrentColumbus , GA

Assisted at the drive-thru window by swiftly handling cash and credit card transactions.
Upsold items to paying customers, including chicken sandwiches and chicken nuggets , which helped to boost shift revenues.
Followed all restaurant guidelines in regards to food safety and hygiene to prevent illness.
Stocked condiments, toppings and other food items during slow hours to avoid dashing to kitchen during peak times.
Partnered with team members to efficiently serve food and beverages.
Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
Recommended different food items to customers based on needs and preferences.

Restaurant Team Member, Burger King , March 2019-CurrentHogansville , GA

Followed all restaurant guidelines in regards to food safety and hygiene to prevent illness
Navigated job responsibilities and completed regular tasks by interacting effectively with other employees
Assisted at the drive-thru window by swiftly handling cash and credit card transactions
Stocked condiments, toppings and other food items during slow hours to avoid dashing to the kitchen during peak times
Ensured compliance with company service standards, including inventory and cash control procedures
Stored food in designated areas following wrapping, dating, food safety and rotation procedures
Carried pans, kettles and trays of food to and from work stations, stove and refrigerator in accordance with safety standards
Cleaned and sanitized kitchen equipment, service and dining areas to prevent spreading germs
Maximized customer satisfaction by quickly addressing and resolving complaints with food or service
Verified orders and bagged items for easy transport
Worked with food service team members to handle every customer need and build brand loyalty
Accepted payments and made change to process transactions

Restaurant Hostess, Callaway Gardens, May 2018-April 2019Pine Mountain, GA

Maintained open communication with kitchen staff regarding cook times to prevent overloading workers and creating dissatisfied customers
Helped restaurant staff set up small and large events to coordinate smooth execution
Kept tables neat, cleared away dirty dishes, wiped down surfaces and refreshed glasses
Answered telephone to provide establishment information and take party reservations
Stayed on top of server availability and table turnover to make accurate decisions about seating locations
Developed long-term relationships with customers which increased repeat business

Server , Callaway Gardens, May 2018-April 2019Pine Mountain, GA

Recommended daily specials and desserts to guide patrons toward more profitable items
Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts
Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins
Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests
Promoted desserts and appetizers

Education and Training

High School DiplomaHarris County High School, , HamiltonGAMay 2020

Certifications

First Aid/CPR
Microsoft Office Specialist (MOS)

Resume Overview

Companies Worked For:

Chick-Fil-A Inc.
Burger King
Callaway Gardens

School Attended

Harris County High School

Job Titles Held:

Restaurant Team Member
Restaurant Hostess
Server

Degrees

High School Diploma

Restaurant Team Member Resume Example

Resume Score: 80%

Resume Overview

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