Restaurant Team Member Resume Example
Energetic Restaurant Team Member capable of remaining composed in fast-paced environments. A knowledgeable individual willing to take customer orders and clean areas so that the restaurant exceeds food safety regulations. An outgoing individual with a great attendance record.
Upbeat, customer-focused Sales Associate with three years of experience in retail environments. Flexible and approachable, with strong organizational and time management skills. Able to deliver memorable guest experience through welcoming interactions and extensive product knowledge.
Responsible and friendly able to make customers feel welcome, listen to needs and promote merchandise with practiced care and attention to individual needs. Proficient in merchandising, payment processing and general housekeeping of store areas. Focused, hardworking and punctual with excellent interpersonal and organizational skills.
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- Assisted at the drive-thru window by swiftly handling cash and credit card transactions.
- Upsold items to paying customers, including chicken sandwiches and chicken nuggets , which helped to boost shift revenues.
- Followed all restaurant guidelines in regards to food safety and hygiene to prevent illness.
- Stocked condiments, toppings and other food items during slow hours to avoid dashing to kitchen during peak times.
- Partnered with team members to efficiently serve food and beverages.
- Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
- Recommended different food items to customers based on needs and preferences.
- Followed all restaurant guidelines in regards to food safety and hygiene to prevent illness
- Navigated job responsibilities and completed regular tasks by interacting effectively with other employees
- Assisted at the drive-thru window by swiftly handling cash and credit card transactions
- Stocked condiments, toppings and other food items during slow hours to avoid dashing to the kitchen during peak times
- Ensured compliance with company service standards, including inventory and cash control procedures
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures
- Carried pans, kettles and trays of food to and from work stations, stove and refrigerator in accordance with safety standards
- Cleaned and sanitized kitchen equipment, service and dining areas to prevent spreading germs
- Maximized customer satisfaction by quickly addressing and resolving complaints with food or service
- Verified orders and bagged items for easy transport
- Worked with food service team members to handle every customer need and build brand loyalty
- Accepted payments and made change to process transactions
- Maintained open communication with kitchen staff regarding cook times to prevent overloading workers and creating dissatisfied customers
- Helped restaurant staff set up small and large events to coordinate smooth execution
- Kept tables neat, cleared away dirty dishes, wiped down surfaces and refreshed glasses
- Answered telephone to provide establishment information and take party reservations
- Stayed on top of server availability and table turnover to make accurate decisions about seating locations
- Developed long-term relationships with customers which increased repeat business
- Recommended daily specials and desserts to guide patrons toward more profitable items
- Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts
- Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins
- Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests
- Promoted desserts and appetizers
- First Aid/CPR
- Microsoft Office Specialist (MOS)
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Resume Overview
School Attended
- Harris County High School
Job Titles Held:
- Restaurant Team Member
- Restaurant Hostess
- Server
Degrees
- High School Diploma
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