I am an aspiring advertising student with a passion for the creative side of an advertising campaign. I also have an interest in digital advertising on social media platforms such as Instagram and Snapchat. As a millennial myself, I feel I can truly understand the consumer of the digital age as I scroll through advertisements by brands on social media every day.
I am a bubbly and outgoing person with a thirst for success in anything I put my mind too. I have a strong work ethic and take pride in any piece of work I produce. I am truly passionate about making creative and eyecatching advertising campaigns, whether that be a promotional video or still photography.
I am familiar with using camera equipment and editing on Canva and have created multiple mock advertising campaigns for brands like Everbowl and Trader Joes in one of my courses at SDSU.
Menu item familiarity
Flexible and adaptable
Organizing and prioritizing
Customer service oriented
Courteous and professional demeanor
Multitasking and prioritization
Floor display design
Restaurant Team Member|Mendocino Farms - San Diego, California|01/2019 - 10/2019
I learned a lot at Mendocino Farms and this job was more than a restaurant job for me. I became extremely close to my team and learned how to work well with a group and get things done efficiently. I also learned the value of customer satisfaction and building relationships, as Mendocino Farms' core value is selling happy, rather than selling products. I learned how to be passionate about my work, no matter the task, and genuinely put my heart and soul into anything I put my mind to.
Guided guests through the menu as it was extensive and changed with the seasons, and guided them to the best menu item for them.
Held extensive knowledge of the food items as well as the ingredients, allergens, and the flavors to accurately describe the menu to guests.
I attended a two-day training in Los Angeles where I learned how to work and interact with a team and learned about how to build loyal, returning guests. I also learned about the company philosophy "selling happy".
Completed opening, closing and shift change tasks to promote store efficiency.
Worked with food service team members to handle every customer's needs and to build brand loyalty.
Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
Ensured compliance with company service standards, including inventory and cash control procedures.
Helped restaurant staff set up small and large events to coordinate smooth execution.
Backed up serving staff, food runners and bussers to keep dining room presentable and ready for incoming guests.
Checked dining and serving areas often to verify proper cleanliness and readiness for guests.
Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
Stayed on top of server availability and table turnover to make accurate decisions about seating locations.
Accommodated guests with special needs, including accommodations for child seats and wheelchairs.
Helped to plan and execute parties for more than ten guests, including coordinating menus and preparing tables.
Monitored the dining area to assess server capacity and accurately estimate wait times.
Answered telephone to provide establishment information and take party reservations.
Restaurant Team Member|Bagelman - New Fairfield, CT|01/2017 - 06/2017
Packaged customer orders in the correct bags and double-checked package labels for accuracy to maintain customer satisfaction with orders.
Took customer orders and operated the cash register.
Made coffee and smoothies upon customer request.
Made sure the store was clean and tidy and upheld quality store standards.
I worked with my team to ensure the store was clean and organized at the end of the business day. This included sweeping and cleaning the floor, resetting the tables, and cleaning down all materials in accordance with store standards.
Ensured all guest satisfaction by monitoring the ordering line and answering customer inquiries about food or wait time.
Brought food out to customers eating in-store with a hospitable attitude to build customer relationships and create returning customers.
Demonstrated full store expertise on merchandise locations, enabling optimum service to inquiring customers.
Worked the floor to ensure all customers were aware of current merchandise.
Opened new merchandise, both clothing, and accessories, and dressed mannequins in the newest merchandise. Responsible for making sure outfit choices were trendy and relevant to Francesca's brand.
Answered any and all customer questions regarding store merchandise or purchasing questions.
Assisted customers with purchases and pointed out new items that they would like.
Education and Training
Wooster School ||Danbury, CT|05/2017High School Diploma
Completed coursework in Latin, AP Language and Composition, and AP United States History
On the Honor Roll from Freshman to Senior year.
Wooster School is a private preparatory school in Danbury, Connecticut. While attending Wooster, I learned key skills about work ethic and the importance of passion in regard to success.
I attended this school from Kindergarten through to year 12 and I also participated in the "self-help" program that is one of the core values of this institution.
"self-help" is a program unique to Wooster School where students are assigned a section of the school to clean after the end of every school day. As a student, I was therefore responsible for the cleanliness of my school. This taught me to take pride in my space and humbled me by never expecting others to take my responsibilities. As a senior, I was also a job caption of an assigned section of the campus, which taught me team-building skills and how to be an efficient leader.
San Diego State University||San Diego, CA |Expected in 05/2021Journalism- Advertising
National Society of Collegiate Scholars member
Major in Journalism with an emphasis in advertising.
Completed courses regarding Social Media advertising and SEO
In my college career so far I have taken courses regarding the importance of advertising on social media and the changing landscape of our world. We are now in a shift from a solely brand to consumer relationship, to a world where advertisers and brands listen and communicate with the groundswell and use it to our advantage.
My dream for my future career is to work with brands to improve their social media presence, to work on advertising campaigns that are creative, innovative, and fit in this new world of digital advertising.
I have had the pleasure of working in multiple groups in many of my classes at SDSU so far. This past Fall 2019, I worked with a group of six of my classmates to fully analyze and give ways to improve the social media presence of the telecommunications brand Comcast.
During this experience, I improved my teamwork skills and took a leadership position in the group by organizing meeting times and dispersing the different sections of the assignment to my classmates.
I would love to work on a creative team in my professional career as I believe that success is that much greater when multiple heads get together to create and bounce ideas off of each other.
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Companies Worked For:
San Diego State University
Job Titles Held:
Restaurant Team Member
High School Diploma Journalism- Advertising
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