Restaurant Service Manager Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Demonstrated record of developing successful policies used store-wide to promote customer engagement and reduce issues.

Effectively demonstrate products, overcome objections and close sales. Persuasive in negotiating contracts and diplomatic in communicating with customers to build long-term, productive relationships.

Dedicated Sales professional with history of success achieving customer satisfaction, retention and referrals through continuous provision of top quality service. Blending strong analytical and communication skills to identify and address individual client needs, recommending and effectively promoting products in alignment with preferences.

Skilled at staying focused and efficient in high-stress situations and maintaining calmness in busy times. Excellent and proven time management skills.

  • Customer Service Management
  • Team Leadership
  • Culture Development
  • Sales
  • Staff Management
  • Kitchen equipment operation and maintenance
  • Recipes and menu planning
  • Kitchen staff coordination
  • Food production management
  • Collaboration
  • Training proficiency
  • Gardening expertise
  • Excellent work ethic
  • Responsible
  • Operations Oversight
  • Leadership and supervision
Work History
Restaurant Service Manager, 10/2018 to Current
LivwellBerthoud, CO,
  • Maintained team productivity and quality of service by establishing and maintaining clear benchmarks.
  • Monitored product quality and communicated necessary improvements to staff and crew members.
  • Maintained high standards of food quality by reviewing shipments, overseeing preparation and monitoring food safety.
  • Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
  • Applied knowledge of previous supply needs and forecast business levels to estimate required supplies.
Culinary Worker/Trimmer/Packager, 04/2021 to 09/2021
Cedarhurst Senior LivingPekin, IL,
  • Discussed requisition of supplies and equipment needed for timely delivery of services with management.
  • Organized foods in sanitary storage areas and monitored proper temperature to prevent spoilage.
  • Operated kitchen utensils and equipment to prepare soups, salads, and desserts.
  • Completed workstation set up and break down and disposed of leftover food adhering to policy and standards.
Budtender, 03/2021 to 05/2021
Belmont VillageThousand Oaks, CA,
  • Built productive relationships with vendors and on-site providers.
  • Built strong relationships with members to promote health, wellness and available services.
  • Provided individual health coaching to help clients optimize personal choices.
  • Weighed, prepared and packaged different types of products.
  • Answered questions about medicinal and recreational uses and effects and qualities of different strains.
  • Restocked supplies and arranged displays.
  • Sold flowers, concentrates and edibles in fast-paced environment.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
Sales Associate, 01/2021 to 05/2021
LivwellPueblo, CO,
  • Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
  • Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Sous Chef, 10/2017 to 06/2018
The KitchenaryCity, STATE,
  • Plated every dish with attractive flair to meet strict restaurant standards and maintain stellar business reputation.
  • Developed full, tasting, and special events menus to meet all establishment needs and maintain strong customer levels.
  • Collaborated with vendors to source desired recipe ingredients while maintaining tight cost controls.
  • Prevented cross-contamination from utensils, surfaces and pans when cooking and plating meals for food allergy sufferers.
  • Maintained well-organized mise en place to keep work efficient and consistent.
  • Acted as head chef when required to maintain continuity of service and quality.
  • Supervised and enhanced work of 2-person team producing more than 150 plates per day.
Cannabis Grower, 01/2015 to 08/2017
Five Star FlowersCity, STATE,
  • Unloaded plants and nursery items from delivery trucks.
  • Cultivated soil and added fertilizer, compost and amendments.
  • Mixed and sprayed fertilizers, herbicides and insecticides onto shrubs, trees and grass to maintain soil fertility and defend against weeds and insects.
  • Identified plant diseases and researched methods for mitigation.
  • Used skills to grow new plants from seeds, clippings, bulbs and clone-cubes.
  • Coordinated inventories of seeds, chemicals, plant nutrients and tools to achieve business targets.
Budtender, 01/2015 to 07/2017
Five Star FlowersCity, STATE,
  • Weighed, prepared and packaged different types of products.
  • Restocked supplies and arranged displays.
  • Answered questions about medicinal and recreational uses and effects and qualities of different strains.
  • Sold flowers, concentrates and edibles in fast-paced environment.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Met and exceeded up sell goals by highlighting target merchandise with strategic promotional approaches.
  • Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions.
  • Managed high volume of cash with 100% accuracy rate.
: , Expected in
Acadiana High School - Lafayette, LA

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Resume Overview

School Attended
  • Acadiana High School
Job Titles Held:
  • Restaurant Service Manager
  • Culinary Worker/Trimmer/Packager
  • Budtender
  • Sales Associate
  • Sous Chef
  • Cannabis Grower
  • Budtender

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