Restaurant Server Resume Example Cheddar's Scratch Kitchen

RESTAURANT SERVER

Summary

Responsible, hardworking, and friendly with experience in fast-paced service settings. Systematic about taking accurate orders, keeping customers happy and contributing time and abilities toward team success. Superior work ethic with continual positive attitude. I am efficient and skilled at connecting with people and promoting products. Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges. Experienced in maintaining stock, setting up promotions and merchandising items. I am very detail-oriented and team-oriented.

Skills

Menu memorization
High-volume dining
Point of Sale (POS) system operations
Customer service
Safe food handling
Check payment processing
Service prioritization
Effective customer upselling
Customer assistance

Reliable and trustworthy
Organization
Work ethic
Multitasking
Communication
Critical thinking
Basic math
Cash register operation

Experience

03/2018 to 12/2020

Restaurant ServerCheddar's Scratch Kitchen － Decatur, IL

Calculated charges, issued table checks and collected payments from customers.
Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Maintained accuracy while handling payments, giving change and printing receipts to customers.
Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
Operated POS terminals to input orders, split bills and calculate totals.
Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.

11/2018 to 02/2019

Retail Sales AssociateEmbroidered Expressions － Decatur, IL

Assisted customers by checking online to find merchandise at other locations, arranging for shipments to the store.
Engaged positively with each customer, providing professional and polite support for sales and service needs.
Supported managers with organizing store and showcasing new items in eye-catching displays.
Helped customers by answering questions over the phone and in person as well as locating merchandise.
Heat-pressed vinyl on merchandise for costumers, local schools and other local companies.
Calculated pricing, scanned tags, applied discounts, collected payment and offered receipts to process transactions.
Counted cash and made change to keep organized and balanced cash register drawer.
Performed closing tasks such as making sure all machines were off, money drawer was counted correctly, and made sure the front of the store was ready for open the next day.
Dressed in sample and completed garments for photographs and displays.
Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
Completed inventory of merchandise items.
Answered the store phone and helped customers by answering any questions they had.
Called customers to inform them that their order was ready for pickup.

04/2017 to 07/2017

Restaurant HostessLogan's Roadhouse － Marion, IL

Greeted guests and gathered information to seat groups or place on waitlist.
Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
Monitored dining area to assess server capacity and estimate wait times.
Managed guest expectations by relaying information regarding hours, wait times and specials.
Informed groups of guests on wait times based on kitchen needs and table availability.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Communicated with servers about new tables, changes in food availability and customer comments.
Assisted servers by taking drink orders from tables and delivering them while monitoring arriving patrons.
Completed closing duties by emptying trash, making sure the host stand was stocked and clean, and rolling children silverware.
Notified server after seating parties in section to facilitate prompt service.

Education and Training

05/2018

High School DiplomaMacArthur High School － Decatur, IL

12/2020

Associate of Arts: Associate DegreeRichland Community College － Decatur, IL

Diagnostic Medical Sonography And PsychologySouthern Illinois University Carbondale － Carbondale, IL

Resume Overview

Companies Worked For:

Cheddar's Scratch Kitchen
Embroidered Expressions
Logan's Roadhouse

School Attended

MacArthur High School
Richland Community College
Southern Illinois University Carbondale

Job Titles Held:

Restaurant Server
Retail Sales Associate
Restaurant Hostess

Degrees

High School Diploma
Associate of Arts : Associate Degree
Diagnostic Medical Sonography And Psychology

Restaurant Server Resume Example

Resume Score: 80%

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