Successful restaurant server satisfies clientele using strong interpersonal, multitasking and time management skills. Outgoing individual with expertise in smoothly delivering food and drinks to guests and turning dining tables rapidly to maximize profits. Proficient in POS system operations.
Skills
Point of Sale (POS) system operations
Menu memorization
High-volume dining
Check payment processing
Dining customer service
Safe food handling
Table Bussing
Food safety understanding
Liquor, wine and food service
Sales Techniques
Menu knowledge
Experience
04/2019 to 05/2021
Restaurant ServerLife Time Fitness – South Jordan, UT,
Stocked server areas with supplies before, during and after shifts.
Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Completed opening and closing checklists to facilitate smooth restaurant operations.
Operated POS terminals to input orders, split bills and calculate totals.
Prepared salads, appetizers and garnishes to assist kitchen staff.
Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Updated customers on menu changes and new food and beverage offerings to maintain quality service relationships.
Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
06/2018 to 01/2019
Restaurant ServerLife Time Fitness – Warrenville, IL,
Stocked server areas with supplies before, during and after shifts.
Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Completed opening and closing checklists to facilitate smooth restaurant operations.
Calculated charges, issued table checks and collected payments from customers.
Collaborated with host, bus person and cook to serve up food and beverage options.
Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
Updated customers on menu changes and new food and beverage offerings to maintain quality service relationships.
Provided exceptional service to high volume of daily customers.
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Operated POS terminals to input orders, split bills and calculate totals.
Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
Promoted desserts, appetizers and specialty drinks to optimize sales.
Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Prepared salads, appetizers and garnishes to assist kitchen staff.
Arranged place settings with fresh tablecloths, tableware and flowers to create appealing tables.
Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
09/2015 to 12/2018
Restaurant ServerLife Time Fitness – Cherry Creek, NY,
Stocked server areas with supplies before, during and after shifts.
Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Completed opening and closing checklists to facilitate smooth restaurant operations.
Calculated charges, issued table checks and collected payments from customers.
Collaborated with host, bus person and cook to serve up food and beverage options.
Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
Updated customers on menu changes and new food and beverage offerings to maintain quality service relationships.
Provided exceptional service to high volume of daily customers.
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Operated POS terminals to input orders, split bills and calculate totals.
Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
Promoted desserts, appetizers and specialty drinks to optimize sales.
Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
03/2013 to 07/2015
Restaurant HostessOmni Hotels – Atlanta, GA,
Greeted guests and sat customers at tables or in waiting areas.
Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
Escorted guests to seating area, furnished menus and highlighted daily specials.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Answered telephone to provide dining information and take party reservations.
Accommodated guests with children and special needs to promote comfortable dining experience.
Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
Managed guest expectations by relaying information regarding hours, wait times and specials.
Helped restaurant staff set up small and large events to coordinate smooth execution.
Stayed attentive to server availability and table turnover to seat guests quickly.
Communicated with servers about new tables, changes in food availability and customer comments.
Directed customers to bar area in high-traffic times to maintain satisfaction and increase drink sales.
Checked dining and serving areas to verify proper cleanliness and readiness for guests.
Supervised activities of dining room staff to maintain service levels and support guest needs.
Set up and decorated menu marketing boards with current meal and drink specials.
Collected reservation information and communicated updates to guests via mobile device or in-person.
Education and Training
Expected in 05/2010 to to
High School Diploma: American Home School - Lansing, IL, GPA:
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