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restaurant safety manager resume example with 8+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

Innovative Restaurant Manager with years of customer service experience. Hardworking and reliable with strong ability to perform any task at hand. Motivates team members to meet challenging customer demands in fast-paced environment. Never sacrifices quality, safety or cost control measures vital to sustainable business operations. Highly organized, proactive and punctual with team-oriented mentality. Proficient in updating daily logs, investigating discrepancies and managing records. Talented and focused Physical Therapy experience, bringing more than two years of expertise showing patients how to perform therapeutic exercises. Background working in clinical settings and home health. Lively personal fitness knowledge with outstanding leadership and motivational abilities. Reliable and dedicated, with a extensive kinesiology background.

Skills
  • Customer satisfaction
  • Team collaboration
  • Organization
  • Relationship building
  • Reliable and trustworthy
  • Supervision
  • Flexible
  • Multitasking
  • People skills
  • Friendly, positive attitude
  • Outpatient therapy background
  • Gentle and skilled with therapy procedures
  • Pain management techniques
  • Progress monitoring and documentation
  • Health and wellness expert
  • Treatment plan implementation
Experience
Restaurant & Safety Manager, 06/2015 to Current
ExosSaint Paul, MN,
  • Assigned tasks and oversaw employees to maintain compliance with safety procedures and quality control guidelines.
  • Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Remained constantly aware of customer activity to ensure safe and secure positive environment.
  • Maintained multiple projects and tasks to ensure high quality in a timely manner.
  • Trained workers for preparation, money handling and cleaning roles to facilitate restaurant operations.
  • Trained employees on additional job positions to maintain coverage of roles at all times.
  • Established ambitious goals for employees to promote achievement and surpass business targets.
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Scheduled and directed staff in daily work assignments to maximize productivity.
Physical Therapy Intern, 01/2018 to 12/2020
KrogerFort Worth, TX,
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Resolved interpersonal conflicts by listening, finding common ground and building relationships.
  • Worked as part of team to execute proper care of body mechanics and safety of patient.
  • Sanitized floors, walls, and equipment to care and protect workers safety.
  • Educated patients and family members regarding diagnosis, injury prevention and therapeutic treatments.
  • Taught patients proper use of wheelchairs, braces, canes, crutches and prosthetic devices.
  • Collaborated with physical therapist to plan and administer range of treatments and therapeutic exercise programs involving active and passive ranges of motion and muscle reeducation.
  • Monitored and recorded patient progress in response to therapy.
  • Documented patient medical history, physical exam, diagnoses and plan of action.
  • Helped patients recover from acute issues such as fractures and medical procedures.
Personal Trainer Intern, 08/2019 to 12/2020
3 Wins FitnessCity, STATE,
  • Led, instructed and motivated individuals during cardiovascular exercise, strength training and stretching activities.
  • Communicated with clients to determine goals and performed client assessments.
  • Arranged motivational exercise programs to promote healthy lifestyle choices.
  • Offered clients educational information and materials to help with preventive care, nutrition, body mechanics, fitness, stress management and ergonomics.
  • Grew customer base through word-of-mouth referrals based on customer satisfaction and results.
  • Studied multiple programs to provide health education, wellness and fitness program development to clients.
  • Guided clients in safe exercise, taking into account individualized physical limitations.
  • Developed routines to avoid injuries, maximize effort and facilitate client attainment of personal fitness goals.
  • Watched clients during exercises and assisted with exercises.
Loss Prevention Specialist, 09/2013 to 12/2014
Ross Dress For LessCity, STATE,
  • Monitored and supervised customer's activities in store to detect signs of attempted theft.
  • Rolled out successful loss control strategies by building trust and cultivating partnerships with customers.
  • Identified client needs and worked closely with risk management personnel to ascertain appropriate solutions.
  • Responded calmly and promptly to emergency conditions, safety hazards and threats to life or property.
  • Monitored loss prevention operations to reduce impact of loss and identify theft and fraud.
  • Detected and recorded suspicious activities.
  • Observed guest behaviors for indication of unauthorized or criminal activities.
Education and Training
Bachelor of Science: Kinesiology, Expected in 05/2019 to Cal State Northridge - Northridge, CA,
GPA:
Associate of Science: Kinesiology, Expected in 05/2016 to College Of The Canyons - Santa Clarita, CA,
GPA:

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Resume Overview

School Attended

  • Cal State Northridge
  • College Of The Canyons

Job Titles Held:

  • Restaurant & Safety Manager
  • Physical Therapy Intern
  • Personal Trainer Intern
  • Loss Prevention Specialist

Degrees

  • Bachelor of Science
  • Associate of Science

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