Highly motivated professional with years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet team and exceed organizational goals .
Skills
Effective Communicator and Public Speaker
Integrity and Transparency
Relationship and Team Building
Annual Planning
Financial Management
Executive Leadership
Employee Motivation and Performance
Leadership and People Development
Business Development
Microsoft Office
Building Customer Trust and Loyalty
Calm and Professional Under Pressure
Multitasking and Prioritization
Verbal and Written Communication
Issue and Complaint Resolution
Honest and Ethical
Adaptable and Flexible
Strong Communication and Interpersonal Skills
Energy and Physical Stamina
Available Nights, Weekends and Holidays
Safety and Cleanliness Standards
Experience
Restaurant Owner/Manager on Duty, 12/2018 to 04/2021 Sugarbush Resort – Scranton, PA,
Oversaw staff hiring, initiating new training and scheduled processes to streamline operations.
Trained teams on specific operations and requirements for each job site, including applicable procedures and techniques.
Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
Promoted business on social media platforms to maximize brand identity and generate revenue.
Developed business and marketing plans and prepared monthly financial reports.
Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
Made weekly employee schedules, assigned work tasks and regularly checked quality and productivity of team members.
Administered finances and led business operations, including running payroll, making bank deposits and analyzing income and expenses to maintain cost-effective operations.
Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
Maintained cleanliness and sanitation across foodservice, storage and preparation stations.
Located relevant vendors, set up schedules and coordinated delivery, storage and organization of inventory.
Hired, trained and motivated staff to fill all restaurant openings.
Census Enumerator, 01/2019 to 10/2019 Ryder System Inc. – Battle Creek, MI,
Read maps and located addresses to complete assigned forms via personal interview.
Created survey sheets and worked on predefined surveys to gather census information.
Compiled, recorded and coded information derived from specified forms into predefined databases.
Double-checked information on survey forms or information pads to verify accuracy of information.
Charted out plans to visit residents of specified cities.
Asked questions pertaining to name, age, religious preference and state of residency.
Assisted people in filling out surveys and explained items on survey forms.
Interpreted interview questions to assist people in providing appropriate answers.
Minimized mileage by teaming with people working in same area.
Contacted people through telephone, email and in-person to obtain pertinent data.
Located and approached households and requested participation in census interview, thoroughly explaining process and purpose.
Explained survey functions and objectives.
Returned to houses to obtain additional information or resolve survey issues, politely expressing appreciation for cooperation.
Line Cook, 11/2016 to 08/2018 Branson Center Stage – City, STATE,
Operated fryers and grills according to instructions to maintain safety and food quality.
Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
Kept stations stocked and ready for use to maximize productivity.
Followed proper food handling methods and maintained correct food temperature for high scores on health inspections.
Restocked food items throughout shift to prepare necessary ingredients for cooking and timely service.
Maintained hygienic kitchen with regular mopping, disinfecting workspace and washing utensils and glassware.
Set up and performed initial prep work for food items such as soups, sauces and salads.
Maintained consistent quality and high accuracy when preparing identical dishes every day.
Grilled and deep fried various foods from meats to potatoes.
Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
Assisted in preparation of menu items ranging from burgers to sandwiches.
Washed and peeled ingredients to prepare for different meals and recipes.
Precooked certain items during slow periods to reduce wait times during lunch and dinner rush.
Conducted daily inspections and maintained food sanitation and kitchen equipment safety reports.
Marinated food items according to corporate-provided instructions and recipes.
Recorded and reported status of various ingredient stock levels to notify manager to reorder products.
Order Selector, 10/2016 to 10/2017 Penske Logistic – City, STATE,
Operated warehouse equipment with caution and according to manufacturer instructions to reduce risk of accidents and malfunctions.
Used RF scanner to pick items from bins and complete orders.
Used handheld scanners to key in data for packages.
Unloaded merchandise from delivery trucks quickly and efficiently.
Attended company safety meetings to implement new measures.
Prepared products, including [Product] and [Product] for shipping according to company specifications.
Education and Training
High School Diploma: , Expected in 06/2008 Advance Central College - Corozal , PR GPA:
Bachelor Online: Criminal Justice, Expected in National University College - Bayamon - Bayamon, PR GPA:
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