LiveCareer-Resume

restaurant owner resume example with 15+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) XXX-1000 - Cell: - resumesample@example.com - - -
Professional Summary

Veteran Restaurant Owner with hands-on experience in all areas of restaurant operations. Excellent communication, organizational and conflict-resolution skills. Proven history of raising profits through maximized productivity and customer satisfaction.

Skills
  • Accurate money handling
  • Inventory management
  • Multi-tasking ability
  • Friendly demeanor
  • Computer proficiency
  • Strong problem solving aptitude
  • Exceptional telephone etiquette
  • Effective workflow management
  • Floor set design expertise
  • Quick learner
  • Creative problem solver
  • Paint mixing expert
  • Schedule coordination
  • Marketing understanding
  • Customer service
  • Store management
  • Quick problem solver
  • Time management
  • Food and beverage pairings
  • Food safety procedures
  • Menu planning
  • Bussing understanding
  • Table setting
  • Event management
  • Safe food handling
  • Direct Marketing Campaigns
  • Sales Strategies
  • Website Maintenance
  • Social Media Expertise
  • Special Event Planning
  • Product Marketing Specialist
  • Marketing Plans
  • Digital Media Management
  • Merchandising
  • Content Curation
  • Web Design
  • Brand Management
  • Digital Signage Design
  • Merchandising Selection
  • Logo Design
  • Photography
  • Social Media Expertise
  • Special Event Planning
  • Product Marketing Specialist
  • Marketing Plans
  • Digital Media Management
  • Merchandising
  • Content Curation
  • Web Design
  • Brand Management
  • Digital Signage Design
  • Merchandising Selection
  • Logo Design
  • Photography
Work History
10/2016 to Current
Restaurant Owner Mccoy's Building Supply , ,
  • Managed financial and business operations, including payroll, daily deposits and cost controls.
  • Set employee schedules, delegated work and monitored quality and performance on a regular basis.
  • Maintained complete knowledge of restaurant menu, including daily specials.
  • Operated and sanitized all equipment in a safe and proper manner.
  • Developed and maintained positive working relationships with others to reach business goals.
  • Worked closely with the chef to provide tasty options for guests with food allergies or intolerances.
  • Set dining tables according to type of event and service standards.
  • Conducted monthly sales meetings with team members to establish merchandising, sales and profit objectives.
  • Assisted with guest inquiries, take-out orders and restaurant cleanliness.
  • Maintained an atmosphere of enthusiastic customer service.
  • Swept, wrapped silverware and performed other tasks to help the dining room operate in an efficient manner.
  • Created social media content with consistent content and tone.
  • Analyzed and reported social media and online marketing campaign results.
  • Maintained the company’s social media presence by posting messages, answering posts and monitoring responses.
  • Developed the social media calendar, which included scheduling email blasts, social media posts, marketing campaigns and website updates.
  • Increased customer engagement through social media.
  • Followed safety and sanitation policies handling food and beverages.
  • Created beverage lists and promotions.
  • Managed bar inventory, restocked supplies and placed orders.
  • Recruited, hired and trained staff on bar practices, customer service standards and productivity strategies.
  • Prepared ingredients for menu items.
  • Cleaned and organized kitchen areas.
  • Restocked inventory and ingredient items as needed.
  • Processed credit cards, checks, gift cards and coupons.
  • Designed website layouts, templates and unique branded looks.
  • Developed display, marketing and packaging materials to support product branding strategies.
  • Applied knowledge of production to create high-quality images.
  • Designed creative digital displays used in on-line advertising for local businesses.
  • Developed creative design for marketing packages, including print materials, brochures, banners and signs.
  • Put together videos for social media, advertising and informational purposes.
  • Created digital image files for use in digital and traditional printing methods.
  • Set employee schedules, delegated work and monitored food quality and service performance.
02/2015 to 10/2016
Delivery Coordinator Mr. C's Jamaican Jerk Hut , ,
  • Scheduled deliveries, monitored progress and communicated updates to customers.
  • Consulted with customers about delivery and order preparation requests.
  • Inspected merchandise for damage and accuracy against order documents.
  • Prepared delivery loads for shipment.
  • Increased customer engagement through social media.
  • Developed marketing content such as blogs, promotional materials and advertisements for social media.
  • Answered customer telephone calls promptly and in an appropriate manner.
11/2006 to 02/2016
Customer Service/ Paint Associate Lowe's Home Improvement , ,

Cashier/Head Cashier

  • Greeted customers promptly.
  • Received customer payments.
  • Monitored areas for security issues and safety hazards.
  • Processed customer returns.
  • Trained new cashiers on procedures, customer service and sales techniques.
  • Encouraged development of new cashiers with positive reinforcement.
  • Performed store opening, closing and shift change actions.
  • Resolved service issues in timely manner.
  • Assisted management with developing employee improvement plans.
  • Scheduled employees according to customer levels.

 

Installed Sale Associate

Maintained friendly and professional customer interactions at all times.

  • Wrote sales contracts for orders obtained and submitted orders for processing.
  • Answered customers' questions regarding products, prices and availability.
  • Prioritized daily workflows, including all inbound calls, quotes and sales-related inquiries.
  • Set up new accounts, established customer credit, and set up payment methods.
  • Placed special merchandise orders for customers.
  • Managed high call volume with tact and professionalism.
  • Gathered and verified all required customer information for tracking purposes.
  • Mixed and matched paints according to customer specifications.
  • Prepared merchandise for sales floor.
  • Directed individuals to merchandise locations.
  • Updated computer inventory listings.
  • Worked collaboratively in team environment.
  • Built relationships with customers to increase likelihood of repeat business.
  • Completed all cleaning, stocking and organizing tasks in assigned sales area.
  • Responded to customer questions and requests in a prompt and efficient manner.
  • Recommended merchandise to customers based on their needs and preferences.
Education
Expected in 2002 to to
High School Diploma:
John F. Kennedy Sr. High - New Orleans, LA
GPA:
Expected in to to
: Business Management
University Of New Orleans - New Orleans, LA
GPA:

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Resume Overview

School Attended

  • John F. Kennedy Sr. High
  • University Of New Orleans

Job Titles Held:

  • Restaurant Owner
  • Delivery Coordinator
  • Customer Service/ Paint Associate

Degrees

  • High School Diploma

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