Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Professional Summary
Motivated banking professional with over 20 years experience in multiple banking and financial operations. Trustworthy, hardworking and outgoing team member who enjoys working in a customer focused environment.
Skills
Cash handling expertise
Night and safe deposit procedures
Safes and vault operation
ATM stocking and operation
Rapid 10-key data entry
Rapid data entry skills
Strong account analysis skills
Ledger and balance sheet competency
Customer-oriented
High level of accuracy
Exceptional organization
Team player
Flexible
Cheerful
Self-sufficient
Positive
Work History
04/2005 to 09/2013Restaurant OwnerIndeed Flex | Austin, TX,
Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
Carefully interviewed, selected, trained and supervised staff.
Organized special events in the restaurant, including receptions, promotions and corporate luncheons.
Carefully developed a lucrative annual food and beverage marketing plan and strict budget to maximize profits.
Correctly calculated inventory and ordered appropriate supplies.
Promoted a positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within the restaurant.
Led and directed team members on effective methods, operations and procedures.
02/2003 to 11/2004Accounts SupervisorIndeed Flex | Bentonville, AR, Working within the corporate accounts department, managing approximately 4000 properties. Responsible for the supervision of the accounts assistants and credit controllers.
Supervision of account assistants & credit controllers
Raising rents onto system
Input of rent paid
Balancing system daily to trial balance and excel spreadsheet
Liaison with Local benefit section
Daily banking
Resolving customer queries
Chasing payments via phone or letter
Purchase ledger & cashbooks
Bank reconciliations
Working to monthly targets & deadlines
01/2001 to 02/2003Credit ControllerFort Knox Federal Credit Union | Brandenburg, KY, Responsible for the collection of monies due from approximatley 500 accounts, with average monthly sales of 2.5 million.
Chasing outstanding debts via telephone & letter
Issue court proceedings
Prepare monthly age debt reports
Process payments
Bank daily check deposits
Open new accounts/credit check/establish credit limits
Handle customer queries
Work to targets & deadlines
01/1998 to 01/2001Credit ControllerPuratos Limited (Bakery Ingredient Suppier) | City, STATE, Responsible for the collection of monies due for over 500 accounts.
Chasing outstanding debts
Control of delivery report
Liaise with sales representatives
Process payments
Daily banking of checks
Open new accounts
Credit check new customers
Resolve customer queries
Process monthly statements
Prepare monthly age debt reports
05/1993 to 11/1997Bookkeeping Supervisor1st National Bank & Trust | City, STATE,
Responsible for the supervision of the bookkeeping department ensuring the smooth running of the daily and monthly duties which included
Customer statment reconciliation
Communicated with customers to identify and resolve queries
Completed and mailed monthly statements
Maintained up-to-date knowledge of product and service changes
Managed work flow
Trained staff on operating procedures and company services.
Cross-trained and backed up other departments
Unpaid checks
Wire transfer and payments
Bank reconciliations
02/1991 to 05/1993Head TellerAmSouth Bank | City, STATE,
Sold cashier's checks, traveler's checks and money orders.
Sold cashier's checks, traveler's checks and money orders.
Maintained friendly and professional customer interactions.
Executed customer transactions, including deposits, withdrawals, money orders and checks.
Scheduled staffing for the main branch.
Trained and directed [Number] new hires during department orientations.
06/1978 to 11/1990Multiple PostionsBarclays Bank | , STATE,
Various postions held during the years
Junior Clerk
Standing order & direct debit clerk
Teller
Foreign exchange
Head Teller
Bookkeeping supervisor
Bank reconciliations
Education
Expected in Graduated 1978High School Diploma | CSE, Mathematics, Englis, History, Biology, Art. Winslow County Secondary, Winslow, UKGPA:
Expected in | Principals of Banking 1991 & Accounting 1993Okaloosa College, Fort Walton Beach, FLGPA:
Expected in | IT Principals, Excel, Access 2002City & Guilds, UK, GPA:
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