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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Experienced Restaurant Owner with extensive experience in all aspects of running successful restaurants. Good verbal and written communication, conflict management and organizational abilities. Driven individual with proven history of maximizing productivity and revenue. Seasoned [Job Title] offering solid background of building and leading successful restaurant teams to handle more than [Number] customers per day. Knowledgeable about safety and cleanliness standards and optimal inventory management strategies. Calm and level-headed in all situations. Dedicated restaurant management professional with solid understanding of good business practices, customer service expertise and strong leadership skills. Results-driven and flexible with proven abilities in maintaining financial viability. Bringing [Number] years' experience in the industry. Knowledgeable and hardworking with a hands-on style and good grasp of marketing, personnel management, inventory coordination and all other areas of restaurant operations. Excellent skills in maintaining records, planning operations and administering financial operations. Skilled in controlling food costs and labor hours. Detail-oriented [Job Title] with [Number] years of experience in food service management. Successful team leader with deep knowledge of hiring and training protocols. Budget-conscious when cutting service costs without sacrificing top-notch quality. Poised professional with extensive practice using conflict resolution techniques to drive smooth operations. Enthusiastic [Job Title] with [Number] years of success delivering quality dining experiences. Strong leader highly skilled at managing staff and resolving issues related to inventory, kitchen slow-downs and customer satisfaction. Commended for boosting revenue [Number]%. Dedicated food service manager with [Number] years of experience overseeing staff and operations for [Industry]. Versatile leader with skills in [Skill], [Skill] and [Skill]. Quick-thinker with logical solutions to wide variety of issues in food service. Capable [Job Title] offering over [Number] years of experience in foodservice and team management. Expert at maintaining cost controls and determining optimal coverage to meet business needs without sacrificing quality. Talented at building relationships with community members, clients and staff. Enthusiastic Kitchen Manager highly effective at contributing to team success. Friendly, outgoing, and reliable professional offering [Number]+ years in restaurant industry and experience cooking with management responsibilities. Passionate about innovative dishes and maximizing kitchen productivity. Talented [Job Title] and team leader offering [Number] years of success in [Type] environments. Strategic thinker with [Area of expertise] proficiency. Offers proven ability to build effective teams and [Task]. Committed to identifying and leveraging opportunities for growth. Certified in [Area of certification]. [Job Title] with talent for [Task] and [Task]. Strong knowledge of [Area of expertise] and [Area of expertise]. Communicative and team-oriented with proficiency in [Software]. Proven history of fostering [Action] to meet team, individual and management objectives. [Area of study] student seeking internship in [Area of expertise] to gain hands-on experience. Strong technical proficiency with work history in [Area of expertise]. In-depth knowledge of [Software] coupled with [Task] and [Task] abilities. Proven history of [Soft skill] and [Soft skill]. Ambitious student pursuing [Area of study] degree eager to contribute developed knowledge in [Job Title] role. Skilled in [Skill] and [Skill] in [Type] settings. Adaptable and driven with strong work ethic and ability to thrive in team-based or individually motivated settings. Results-focused [Industry] professional with strength in [Skill], [Task] and [Task]. Proactive leader with strengths in communication and collaboration. Proficient in leveraging [Area of expertise] and [Area of expertise] knowledge to promote [Result]. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes. Hardworking and reliable [Job Title] with strong ability in [Task] and [Task]. Offering [Soft skill], [Soft skill] and [Soft skill]. Highly organized, proactive and punctual with team-oriented mentality. [Type] executive offering [Area of expertise] expertise gained through [Number] years of [Industry] successful contributions. Motivating leader with history of building and managing [Type] teams. Proficient at identifying [Type] issues and integrating [Type] solutions to achieve [Result]. Strong relationship builder works well with stakeholders and corporate teams. [Job Title] with demonstrated command of [Area of expertise]. [Type] expert with developed aptitude for [Action] and [Action]. Multilingual and fluent in [Language] and [Language], offering solid comprehension of cultural diversity.

Skills
  • Labor cost controls
  • Portioning
  • Staff leadership
  • Vendor relations
  • Revenue generation
  • Diverse beverage knowledge
  • MS Office
  • Security systems
  • CCTV
Experience
Restaurant Owner, 04/1999 to 03/2020
Home DepotNampa, ID,
  • Motivated kitchen staff by establishing goals to increase productivity and quality.
  • Controlled portion sizes and garnishing for optimal cost controls.
  • Implemented surface and equipment schedules and standards to maintain clean, neat and sanitized kitchen.
  • Interviewed, hired and supervised back of house staff to clean tables, remove dishes, take food to tables and assist servers and bartenders.
  • Sought out and implemented methods to improve service and team performance to boost business sustainability.
  • Priced and ordered food products, kitchen equipment and food service supplies.
  • Enforced staff performance and service standards to deliver consistent and positive customer experiences.
  • Maintained operations in full compliance with alcohol service standards and legal requirements to prevent incidents of overserving or underage drinking.
  • Kept food storage and preparation equipment in good working order to maximize safety and cost-efficiency of operations.
  • Coordinated optimal guest relations from initial contact through final check-out to boost satisfaction and brand loyalty.
  • Trained employees on cooking techniques, safety standards and performance strategies.
  • Maximized food quality by closely monitoring shipments, preparation and food handling by team members.
  • Assisted restaurant owners with pricing by providing ingredient costs and portioning information.
  • Oversaw meal preparation and monitored food handling to encourage safety.
  • Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
  • Reduced food waste [Number]% by overseeing and planning ingredients, anticipated customers and popularity of items.
  • Worked with vendors to establish strong relationships and maintain proper inventory supplies.
  • Prepared and led foodservice training programs to teach staff various tasks such as stocking and restocking condiments, correctly inputting orders into system and performing credit and debit card transactions.
  • Supervised staff preparing and serving [Number] meals per day.
  • Managed and supervised [Number] employees in [Number] restaurants.
  • Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
  • Created unique recipes and applied various culinary techniques for authentic [Type] cuisine.
  • Supervised overall operation of restaurant, including training [Number] [Job title]s and [Number] [Job title]s and resolving [Type] issues to customer satisfaction.
  • Made weekly employee schedules, assigned work and regularly checked the quality and productivity of all team members.
  • Collaborated with [Job title] trainees to document and resolve potential customer concerns to drive brand satisfaction and loyalty.
  • Maintained cleanliness and sanitation across all food service, storage, and preparation stations.
  • Organized more than $[Amount] in funding to launch [Number]-seat [Description] restaurant.
  • Managed food preparation, guest interaction, quality control, and customer relations.
  • Collaborated with trainees to bolster understanding of project management, safety and inventory waste to meet pre-established business thresholds for operation.
  • Estimated potential worker issues to produce detailed resource documentation.
  • Detailed hands-on requirements for performing preventive maintenance and repairs to [Type] and [Type] equipment.
  • Administered finances and led business operations, including running payroll, making bank deposits and analyzing income and expenses to maintain cost-effective operations.
  • Hired, trained and motivated staff to fill all restaurant openings.
  • Trained staff, facilitated staff meetings and spearheaded menu development.
  • Monitored staff performance, food quality and [Task] to successfully oversee complete operation of [Number] restaurants.
  • Located relevant vendors, set up schedules and coordinated the delivery, storage and organization of all inventory.
  • Developed and implemented strategies to enhance team performance, improve processes and increase efficiency.
Sales Associate, 02/1998 to 02/1999
Home DepotNewington, NH,
  • Assisted customers by finding needed [Type] items and checking inventory for items at other locations.
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Helped average of [Number] customers per day by responding to inquiries and locating products.
Sales Associate, 09/1989 to 02/1998
Kay JewelersCity, STATE,
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Assisted customers by finding needed [Type] items and checking inventory for items at other locations.
  • Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
  • Prepared cash deposits up to $[Amount] with zero discrepancies.
  • Helped average of [Number] customers per day by responding to inquiries and locating products.
  • Surpassed daily sales goals [Number]% by cross-selling [Product or Service] and promoting additional products.
  • Collaborated with fellow sales team members to achieve group targets, frequently exceeding quotas [Number]% or more.
  • Negotiated and closed deals with minimal oversight.
  • Mentored team members in mastering sales techniques to consistently exceed objectives.
  • Won store sales competition for [Task], resulting in [Result].
  • Offered product and service consultations and employed upselling techniques.
  • Observed customer behaviors to identify security threats and escalate concerns to supervisors.
  • Demonstrated products to customers, discussed features and redirected objections to capture sales.
  • Recommended merchandise to customers based on needs and preferences.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Communicated with customers about [Product or Service] offerings, including policies, restrictions and refund policies.
  • Met or exceeded upselling, donation and credit card sign-up targets on consistent basis by leveraging excellent communication and interpersonal strengths.
  • Recommended optimal merchandise based on customer needs and desires.
  • Designed and deployed new display ideas to improve accessibility to merchandise, increasing sales [Number]%.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Stayed up to date on store promotions, payment policies and security practices.
  • Drove sales of [Type] and [Type] products by applying proactive nature, knowledge of customer preferences and active listening skills.
  • Educated customers on product and service offerings.
  • Used [Type] register system to ring up customer purchases, process payments and issue receipts.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Education and Training
Associate of Arts: Business Adminstration, Expected in
Macomb County Community College - Warren, MI,
GPA:

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Resume Overview

School Attended

  • Macomb County Community College

Job Titles Held:

  • Restaurant Owner
  • Sales Associate
  • Sales Associate

Degrees

  • Associate of Arts

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