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restaurant managerrestaurant manager resume resume example with 7+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Restaurant Manager with experience leading multi-million dollar restaurants as well as banquet and catering operations at award-winning restaurants around country. Driven to raise standards for fine dining and all aspects of guest relations. Experienced [Job title] bringing demonstrated success in developing and motivating strong restaurant teams to assist [Number] customers hourly. Keeps all areas clean and sanitized while managing inventory and preventing waste. Positive and upbeat with customers and team members alike. Restaurant/General Manager with eight years in restaurants and catering. Strong career progression in casual dining. Highly dedicated to career growth. Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development. Restaurant Manager with expertise in general operations management, special events, staff development and training, recruitment and vendor negotiations. Highly proactive manager with [Number] years of experience in team leadership in [Type] industry. Background includes sales, management and customer service in fast-paced settings. Talented leader offering over [Number] years of experience in preparing and serving diverse foods. Motivates employees to exceed customer expectations in high-volume settings while maintaining strong quality and effective cost controls. Service-oriented with good multitasking, safety management and decision-making skills. Flexible, results-oriented Manager offering focused leadership and [Type] operations knowledge to drive profitability. Exceptional communication and staff oversight skills. Consistent career history of operations improvement, team building and revenue increases. Food service professional adept at FOH and BOH operations. Demonstrated team leader with excellent staff management skills. Experienced [Job title] successful at reducing costs, increasing productivity and maximizing customer satisfaction. Exceptional leader with strong communication and conflict resolution abilities. [Number] years of progressive leadership experience. [Job Title] with over [Number] years of successful experience in [Skill] and [Skill]. Recognized consistently for performance excellence and contributions to success in [Industry] industry. Strengths in [Skill] and [Skill] backed by training in [Area of study]. Enthusiastic [Job Title] eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of [Task] and [Task] and training in [Skill]. Motivated to learn, grow and excel in [Industry]. Experienced [Job Title] with over [Number] years of experience in [Industry]. Excellent reputation for resolving problems and improving customer satisfaction.

Skills
  • Performance improvement
  • Recipes and menu planning
  • Marketing and Advertising
  • Food Preparation and Safety
  • Staff Management
  • Dynamic, friendly hostess
  • Inventory control and record keeping
  • Budgeting
  • Conflict resolution techniques
  • Natural leader
  • Food service background
  • Operations management
  • Cost-controls
  • Business operations expertise
  • Kitchen equipment operation and maintenance
  • Trained in performance and wage reviews
  • Passion for customer satisfaction
  • Point of Sale (POS) system operation
  • Staff Scheduling
  • Food Plating and Presentation
  • Order Delivery Practices
  • Staffing oversight
  • Customer Relations
  • Financial Management
  • Negotiation
  • Client account management
  • Delegation
  • Coaching and mentoring
  • Relationship building
  • Inventory management
  • Effective leader
  • Employee scheduling
  • Employee reviews
  • Staff training/development
  • Verbal And Written Communication
  • Team Leadership
  • Training And Development
  • Deadline-Oriented
Work History
Restaurant Manager,+restaurant +manager +resume, 01/2020 - Current
Commonwealth Assisted Living Williamsburg, VA,
  • Maintained safe working and guest environment to reduce risk of injury and accidents.
  • Purchased adequate quantities of necessary restaurant items, including food, beverages, equipment and supplies.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Carefully interviewed, selected, trained and supervised staff.
  • Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
  • Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
  • Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity.
  • Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Led and directed team members on effective methods, operations and procedures.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
  • Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
Server, 05/2018 - 06/2019
Oscars City, STATE,
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
  • Served needs of more than [Number] customers in busy [Type] environment.
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Greeted and maintained relationships with regular customers.
  • Prepared beverages and filled food orders for customers.
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
  • Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods.
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Bussed and reset [Number] tables per shift, working efficiently to keep dining room and work areas clean.
  • Checked identification to enforce age regulations for alcoholic beverages.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Increased sales from $[Number] to $[Number] by upselling [Product] to customers.
Key Holder Supervisor, 12/2012 - 05/2018
TGIF Fridays City, STATE,
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Counted out cash drawers and balanced totals.
  • Trained and mentored new employees.
  • Submitted reports to senior management to aid in business decision-making and planning.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Processed cash, credit, debit and check payments.
  • Broke down boxes and disposed of trash.
  • Loaded and unloaded merchandise from trucks to organize warehouse and backroom spaces.
  • Oversaw team of [Number] employees.
  • Rotated stock according to dates and protocols.
  • Completed store opening and closing procedures.
  • Opened and closed store [Number] days per week by counting registers, making deposits and storing and filing all daily paperwork.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Received and counted money.
  • Tracked and prioritized work orders to meet daily production requirements
  • Minimized loss [Number]% and increased sales [Number]% in [Year] through [Action] and [Action].
  • Opened inventory boxes and restocked shelves.
  • Used weekly financial data to analyze company growth and optimize operational strategies.
  • Improved customer service by projecting friendly and knowledgeable attitude.
Education
High School Diploma: , Expected in 06/1997
-
Jordan Vocational High School - Columbus, GA
GPA:
Status -

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Resume Overview

School Attended

  • Jordan Vocational High School

Job Titles Held:

  • Restaurant Manager,+restaurant +manager +resume
  • Server
  • Key Holder Supervisor

Degrees

  • High School Diploma

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