Restaurant Manager,+Restaurant +Manager +Resume Resume Example Company Name

Sabrina

Brown

Professional Summary

Committed and hardworking restaurant manager with 28 years of experience directing quality food service. Well-rounded leader with talent for supervising employees, controls daily operations positive and highly energetic. Swift problem solver with quick and effective solutions to wide array of issues.

Skills

Performance improvement
Recipes and menu planning
Food Preparation and Safety
Staff Management
Inventory control and record keeping
Conflict resolution techniques
Food service background
Operations management
Cost-controls
Trained in performance and wage reviews
Passion for customer satisfaction
Point of Sale (POS) system operation
Staff Scheduling
Food Plating and Presentation
Order Delivery Practices
Staffing oversight
Customer Relations
Negotiation
Delegation
Coaching and mentoring
Relationship building
Inventory management
Effective leader

Staff training/development
Verbal And Written Communication
Team Leadership
Training And Development
Deadline-Oriented
Restaurant Management
Sales
Quality Of Service
Scheduling
Employee Training
Employee Retention
Dynamic, friendly hostess
Kitchen equipment operation and maintenance
Natural leader
Order delivery practices
Food Safety
Faculty Training
Food preparation and safety
Recruitment
Marketing and advertising
Food plating and presentation
Business operations expertise

Education

Jordan Vocational High SchoolCity, State06/1997High School Diploma

Work History

Company Name - Restaurant Manager,+restaurant +manager +resume
City, State01/2020 - Current

Maintained safe working and guest environment to reduce risk of injury and accidents.
Purchased adequate quantities of necessary restaurant items, including food, beverages, equipment and supplies.
Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Reconciled cash and credit card transactions to maintain accurate records.
Carefully interviewed, selected, trained and supervised staff.
Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity.
Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
Led and directed team members on effective methods, operations and procedures.
Correctly calculated inventory and ordered appropriate supplies.
Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.

Company Name - Server
City, State05/2018 - 06/2019

Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
Greeted and maintained relationships with regular customers.
Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods.
Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
Kept register accurate through correct billing, payment processing and cash management practices.

Company Name - Key Holder Supervisor
City, State12/2012 - 05/2018

Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
Trained team members in successful strategies to meet operational and sales targets.
Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Counted out cash drawers and balanced totals.
Trained and mentored new employees.
Submitted reports to senior management to aid in business decision-making and planning.
Established and optimized schedules to keep coverage and service in line with forecasted demands.
Processed cash, credit, debit and check payments.
Loaded and unloaded merchandise from trucks to organize warehouse and backroom spaces.
Completed store opening and closing procedures.
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Received and counted money.
Tracked and prioritized work orders to meet daily production requirements
Used weekly financial data to analyze company growth and optimize operational strategies.
Improved customer service by projecting friendly and knowledgeable attitude.
Opened and closed store 5 days per week by counting registers, making deposits and storing and filing all daily paperwork.

Resume Overview

School Attended

Jordan Vocational High School

Job Titles Held:

Restaurant Manager,+restaurant +manager +resume
Server
Key Holder Supervisor

Degrees

High School Diploma

Restaurant Manager,+restaurant +manager +resume Resume Example

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