Restaurant Manager/FOH Server/Craft Cocktail Bartender Resume Example
Love this resume?Build Your Own Now
RESTAURANT MANAGER/FOH SERVER/CRAFT COCKTAIL BARTENDER
Professional Summary
Dependable and driven Service Team Member with independent approach to handling high-volume customer loads. Well-versed in assisting wait staff with drinks and food orders. Excellent relationship-builder and multitasker always ready to support team needs.
Skills
|
|
Work History
11/2014 to 05/2016Restaurant Manager/FOH Server/Craft Cocktail BartenderBrass Tap Beer Bar | Kalispell , MT
- Conducted monthly inventories of bar and drink supplies to keep stock on hand and avoid expensive rush orders.
- Tracked bar stock levels and promptly replenished low materials to prevent shortages.
- Developed creative bar menus and drink recipes by researching emerging industry trends.
- Assisted servers with specialty drinks orders by preparing on-demand items without delay.
- Kept accurate inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.
- Developed unique drink and cocktail offerings on monthly basis as part of seasonal offerings.
- Took customer orders and capitalized on opportunities to sell special beverage and food options.
- Polished glassware, bussed tables and removed debris to keep customer areas fresh and clean.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
- Maintained secure cash drawers, promptly resolving discrepancies for accuracy.
- Prepared garnishes by evenly slicing and pitting fruits.
- Poured and prepared mixed drinks for over [Number] customers daily and created new libations drawing in clientele.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Led and directed team members on effective methods, operations and procedures.
- Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
- Prepared for and executed new menu implementations.
- Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Clearly and promptly communicated pertinent information to staff, such as large reservations or last minute menu changes.
- Interacted positively with customers while promoting hotel facilities and services.
- Reconciled cash and credit card transactions to maintain accurate records.
- Carefully interviewed, selected, trained and supervised staff.
05/2006 to 10/2014ServerBrass Tap Beer Bar | Towson , MD
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
- Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
- Assisted servers with specialty drinks orders by preparing on-demand items without delay.
- Managed accurate register and produced daily sales reports backing up inventory usage numbers.
- Developed unique drink and cocktail offerings on monthly basis as part of seasonal offerings.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
- Polished glassware, bussed tables and removed debris to keep customer areas fresh and clean.
11/2011 to 07/2013ServerBrass Tap Beer Bar | Boynton Beach , FL
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
- Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
- Applied comprehensive knowledge of wine, cider and beer as well as appropriate entree pairings.
- Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
- Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
11/2009 to 03/2012ServerSouth Beach Grill Inc. | City , STATE
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
- Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
- Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Applied comprehensive knowledge of wine, cider and beer as well as appropriate entree pairings.
- Prepared beverages and filled food orders for customers.
- Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
- Greeted and maintained relationships with regular customers.
- Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
Education
06/2005High School DiplomaBlack River Falls High School, City, State
DISCLAIMER
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
Resume Strength
- Completeness
- Measurable results
Resume Overview
School Attended
- Black River Falls High School
Job Titles Held:
- Restaurant Manager/FOH Server/Craft Cocktail Bartender
- Server
Degrees
- 06/2005 High School Diploma
Similar Resumes
