Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
Restaurant Manager, 06/2020 to Current
Sorrel River RanchPalm Beach, FL,
  • Scheduled and directed staff in daily work assignments to maximize productivity.
  • Efficiently resolved problems or concerns to satisfaction of all involved parties.
  • Reduced the actual spending vs projections for alcohol cost by 10%
  • Counseled and disciplined staff, addressing issues promptly and providing constructive feedback.
  • Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
  • Updated computer systems with new pricing and inventory audits.
Bar Manager, 10/2019 to 06/2020
Cedar Fair Entertainment CompanySanta Clara, CA,
  • Devised innovative strategies for increasing bar revenue by introducing new concepts and signature drinks, developing promotions and creating customer engagement events.
  • Diminished financial discrepancies by accurately recording transactions in Aloha system while verifying daily bar staff receipts.
  • Wrote operational manuals and created in-house documentation, including food and liquor inventory systems with Bevager.
  • Interviewed, hired and trained staff on bar practices, customer service standards and productivity strategies which improved customer retention and bolstered sales.
  • Promoted optimal beverage stock by monitoring monthly inventory and partnering with owner for corrective action planning to reduce expenses.
Bartender, 09/2016 to 10/2019
SandestinMiramar Beach, FL,
  • Engaged in small talk with patrons to build rapport and earn repeat business.
  • Balanced daily registers and generated sales reports to support financial and administrative objectives.
  • Collected food, wine and appetizer orders from patrons and promoted upsell items.
Lead Food Server, 03/2013 to 09/2016
St Therese Home Of New HopeWoodbury, MN,
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Calculated charges, issued table checks and collected payments from customers.
Education and Training
: Mechanical Engineering, Expected in
Texas Tech University - Lubbock, TX


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