- Montgomery Street, San Francisco, CA 94105
- Home: (555) 432-1000
- Cell:
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Restaurant Manager, 06/2020 to Current
Sorrel River Ranch – Palm Beach, FL,
- Scheduled and directed staff in daily work assignments to maximize productivity.
- Efficiently resolved problems or concerns to satisfaction of all involved parties.
- Reduced the actual spending vs projections for alcohol cost by 10%
- Counseled and disciplined staff, addressing issues promptly and providing constructive feedback.
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
- Updated computer systems with new pricing and inventory audits.
Bar Manager, 10/2019 to 06/2020
Cedar Fair Entertainment Company – Santa Clara, CA,
- Devised innovative strategies for increasing bar revenue by introducing new concepts and signature drinks, developing promotions and creating customer engagement events.
- Diminished financial discrepancies by accurately recording transactions in Aloha system while verifying daily bar staff receipts.
- Wrote operational manuals and created in-house documentation, including food and liquor inventory systems with Bevager.
- Interviewed, hired and trained staff on bar practices, customer service standards and productivity strategies which improved customer retention and bolstered sales.
- Promoted optimal beverage stock by monitoring monthly inventory and partnering with owner for corrective action planning to reduce expenses.
Bartender, 09/2016 to 10/2019
Sandestin – Miramar Beach, FL,
- Engaged in small talk with patrons to build rapport and earn repeat business.
- Balanced daily registers and generated sales reports to support financial and administrative objectives.
- Collected food, wine and appetizer orders from patrons and promoted upsell items.
Lead Food Server, 03/2013 to 09/2016
St Therese Home Of New Hope – Woodbury, MN,
- Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
- Calculated charges, issued table checks and collected payments from customers.
: Mechanical Engineering, Expected in
Texas Tech University - Lubbock, TX
GPA:
2011-2013
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