LiveCareer-Resume

restaurant manager resume example with 8+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Flexible and organized manager with 5 years of experience facilitating busy restaurant environment operation. Customer-driven and highly coordinated managerial staff with collaborative mindset and team orientation. Conscious innovator with consistent focus enhancing employee workplace satisfaction.

Skills
  • Restaurant Operations Management
  • Customer Service Best Practices
  • Labor and Overhead Cost Estimation
  • Equipment Maintenance and Repairs
  • Investigating Complaints
  • Problem-Solving
  • Health Code Compliance
  • Back of House Management
  • Anticipating Problems
  • Documentation and Recordkeeping
  • Scheduling Staff
  • Portion Control
  • Money Handling
  • Recruitment and Hiring
  • Problem Solving
  • Relationship Building
  • Quality Assurance
  • Inventory Management
  • Training and Onboarding
  • Front of House Management
  • Organization and Prioritization
  • Hiring and Training
  • Stable Work History
  • Labor and Food Cost Control
Experience
Restaurant Manager, 02/2018 to Current
The Alinea GroupChicago, IL,
  • Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
  • Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
  • Prepared employee schedules to maintain appropriate staffing levels during peak periods.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Scheduled and directed staff in daily work assignments to maximize productivity.
  • Optimized profits by controlling food, beverage and labor costs.
  • Resolved and investigated complaints regarding service, food quality and accommodations.
  • Managed accounts payable, accounts receivable and payroll.
  • Complied with health, sanitation and liquor regulations by clearly communicating and reinforcing standards and procedures to employees.
  • Created detailed reports on weekly and monthly revenues and expenses.
  • Resolved problems or concerns to satisfaction of involved parties.
  • Assisted staff by serving food and beverages or bussing tables.
  • Trained new employees to perform duties.
  • Delegated work to staff, setting priorities and goals.
  • Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Front Desk Receptionist, 01/2019 to 08/2019
Brown & Brown, Inc.Niantic, CT,
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Received incoming calls and coordinated with staff to fulfill customer requests.
  • Answered multi-line phone system and managed calls by routing to proper extensions or taking messages.
  • Completed basic bookkeeping and document filing.
  • Prepared daily shift close reports and balanced cash register to accurately reflect transactions.
  • Signed for packages, recorded deliveries and distributed to personnel.
  • Input customer data into reservation systems and updated to reflect room changes.
  • Scheduled appointments and maintained and updated appointment calendars.
  • Protected clients' rights by maintaining confidentiality of personal and financial information.
  • Maintained client accounts by obtaining, recording and updating personal and financial information.
Produce Manager, 09/2014 to 02/2018
Hy-VeeOwatonna, MN,
  • Received produce deliveries and unloaded produce.
  • Trained and coached new team members.
  • Replenished, rotated and culled displays several times daily.
  • Lead by example and took responsibility for all actions drive culture of performance excellence.
  • Planned attractive displays, replenishing purchased items to maintain eye-catching appearance.
  • Maintained comprehensive compliance with workplace and food safety standards to protect staff and customers.
  • Facilitated effective communication between customers and associates to encourage positive, team-based atmosphere.
  • Maximized profit by coordinating efficient team workflows, minimizing waste and controlling shrinkage.
  • Provided clear, attractive and consistent signage.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Delegated work to staff, setting priorities and goals.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Forecasted customer demand to set prices or credit terms for goods or services.
  • Directed or coordinated financial or budget activities to fund operations and maximize investments.
Education and Training
High School Diploma: , Expected in 06/2014
Patterson High School - Baltimore, MD,
GPA:

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Resume Overview

School Attended

  • Patterson High School

Job Titles Held:

  • Restaurant Manager
  • Front Desk Receptionist
  • Produce Manager

Degrees

  • High School Diploma

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