LiveCareer-Resume

restaurant manager resume example with 4+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Professional Summary

To serve a position under a progressive & dynamic organization, to utilize my knowledge and skills in challenging manner up to the satisfaction of my superiors and to achieve success. To work in an organization, where innovation and excellence in the way of life, where my full potential will be explored and where I will get ample scope for development. STRENGTHS Confident, co-operative, responsible, quick learning abilities. I strong belief and committed on will power. Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development.

Skills
  • Hiring and Training
  • Order Delivery Practices
  • Kitchen Equipment Operation
  • Food Service Background
  • Train Employees
  • Menu Planning
  • Inventory Control
  • Active Listening
Work History
Restaurant Manager, 01/2023 to Current
Cinemark, , Pukekohe, AUK
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Led and directed team members on effective methods, operations, and procedures.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Motivated staff to perform at peak efficiency and quality.
Shift Supervisor, 11/2021 to 01/2023
Provision Living, , Pukekohe, AUK
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Responded to and resolved customer questions and concerns.
Team Member, 09/2020 to 11/2021
Steak N Shake Co, , Pukekohe, AUK
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Crew Team Member, 08/2019 to 08/2020
Mcdonald's - Hci, , Auckland International Airport, Auckland
  • Worked well with teammates and accepted coaching from management team.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Collaborated with team members to complete orders.
  • Took orders, prepared meals, and collected payments.
Internship Student, 05/2017 to 11/2017
Steak N Shake Co, , Singapore
  • Reported back to instructor to receive day-to-day tasks and responsibilities.
  • Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
  • Sorted, organized, and maintained files.
  • Interacted with customers by phone, email, or in-person to provide information.
Team Member, 11/2016 to 05/2017
Le Rida, , Singapore
  • Greeted guests pleasantly and answered menu questions.
  • Arrived to work in uniform and presentable in appearance to meet restaurant standards.
  • Operated register to process payments and collect cash payment for order totals.
  • Cultivated warm relationships with regular customers.
Education
Bachelor of applied management: Hospitality And Human Resource Management , Expected in 07/2XXX to Manukau Institute of Technology - Manukau, NZ,
GPA:
diploma: civil engineering, Expected in to GUJARAT technological university - ,
GPA:
S.S.C: , Expected in 03/2012 to GUJARAT BOARD - India,
GPA:

GPA: 76.67

DIPLOMA: FOOD AND BEVERAGE Operations, Expected in 11/2017 to Dimensions International College - Singapore,
GPA:

GPA: 81

Accomplishments
  • Training in RAFFLES MARINA LTD 6 months in Singapore (4th may 2017 to 3rd November 2017)
  • Food and beverage safety and hygiene policies and procedures (2017)
  • Akruti chess club competition (2008)
  • Resolved product issue through consumer testing.
  • HDFC Bank mertus scholarships (2009)
Skills
  • Hiring and Training
  • Order Delivery Practices
  • Kitchen Equipment Operation
  • Food Service Background
  • Train Employees
  • Menu Planning
  • Inventory Control
  • Active Listening
Work History
Restaurant Manager, 01/2023 to Current
KFC,
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Led and directed team members on effective methods, operations, and procedures.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Motivated staff to perform at peak efficiency and quality.
Shift Supervisor, 11/2021 to 01/2023
KFC,
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Responded to and resolved customer questions and concerns.
Team Member, 09/2020 to 11/2021
KFC,
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Crew Team Member, 08/2019 to 08/2020
PitaPit,
  • Worked well with teammates and accepted coaching from management team.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Collaborated with team members to complete orders.
  • Took orders, prepared meals, and collected payments.
Internship Student, 05/2017 to 11/2017
Raffles Marina,
  • Reported back to instructor to receive day-to-day tasks and responsibilities.
  • Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
  • Sorted, organized, and maintained files.
  • Interacted with customers by phone, email, or in-person to provide information.
Team Member, 11/2016 to 05/2017
Le Rida,
  • Greeted guests pleasantly and answered menu questions.
  • Arrived to work in uniform and presentable in appearance to meet restaurant standards.
  • Operated register to process payments and collect cash payment for order totals.
  • Cultivated warm relationships with regular customers.

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Resume Overview

School Attended

  • Manukau Institute of Technology
  • GUJARAT technological university
  • GUJARAT BOARD
  • Dimensions International College

Job Titles Held:

  • Restaurant Manager
  • Shift Supervisor
  • Team Member
  • Crew Team Member
  • Internship Student
  • Team Member

Degrees

  • Bachelor of applied management
  • diploma
  • S.S.C
  • DIPLOMA

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