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restaurant manager resume example with 8+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

Capable general manager offering over 8 years of experience in foodservice and team management. Expert at maintaining cost controls and determining optimal coverage to meet business needs without sacrificing quality. Talented at building relationships with community members, clients and staff.

Versatile manager offering 7 years of experience in hospitality environments. Talented at coordinating front desk operations to efficiently meet both guest and business needs. Service-oriented and responsive with expertise and adaptability to handle any need.

Skills
  • Supervisory skills
  • Honed marketing skills
  • Organization and prioritization
  • Full service restaurant background
  • Employee recruitment expertise
  • Labor and food cost control
  • Restaurant operations management
Experience
Restaurant Manager, 04/2017 to Current
The City Of ArvadaArvada, CO,
  • Minimized loss and misuse of equipment through proper restaurant supervision and staff training.
  • Prepared weekly payroll to keep up with projected weekly revenue.
  • Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
  • Efficiently resolved problems or concerns to satisfaction of all involved parties.
  • Initiated negotiations regarding vendor contracts and kept updated records of contracts.
  • Determined root cause of performance trends and developed process improvement plans which targeted assurance in safety, health, quality and customer satisfaction.
  • Updated computer systems with new pricing and daily food specials.
  • Maintained cleanliness and sanitation across all food service, storage, and preparation stations.
  • Counseled and disciplined staff, addressing issues promptly and providing constructive feedback.
  • Managed accounts payable, accounts receivable and payroll.
  • Scheduled and directed staff in daily work assignments to maximize productivity.
  • Scheduled employees for the week to meet the needs of productivity
Line Operator, 05/2016 to 04/2017
Paulo Products Co.Murfreesboro, TN,
  • Completed thorough inspects of finished products in compliance with established protocols and compared results against production specifications.
  • Kept line material levels within required levels to meet production goals.
  • Worked with saudering and molding tools accurate to meet production and quality goals and avoid malfunction.
  • Read and understood job orders to meet specific product specifications, including acceptable tolerances, general specifications and required production sequences.
  • Adhered to optimal manufacturing procedures when using all types of production equipment.
  • Assembled cartons and applied pads to crate to prepare for product packing.
  • Secured finished packaged items for shipment by hand tying, sewing, gluing, stapling or attaching fasteners to boxes.
  • Removed finished products from machines and separated rejected items based on standard grading qualifications.
  • Applied labels and transferred products to final shipping area with smooth and consistent flow focused on synchronizing operations and meeting timetables.
Restaurant General Manager, 08/2012 to 05/2016
Omni HotelsBroomfield, CO,
  • Optimized profits by controlling food, beverage and labor costs by establishing portion control and quality standards.
  • Upheld restaurant standards for food and beverage quality, team member engagement, financial goals, standard operating procedures and guest experiences.
  • Enforced staff performance and service standards to deliver consistent and positive customer experiences.
  • Accomplished restaurant and bar human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling and disciplining management staff.
  • Priced and ordered food products, kitchen equipment and food service supplies.
  • Kept food storage and preparation equipment in good working order to maximize safety and cost-efficiency of operations.
  • Scheduled and directed staff in daily work assignments to maximize productivity.
  • Performed accurate monthly inventories of supplies and equipment, including food, beverage, glassware and utensils.
  • Maximized food quality by closely monitoring shipments, preparation and food handling by team members.
  • Motivated staff through acknowledgment of hard work, achievements and instilling accountability while leading by example.
Front Desk Associate, 08/2014 to 05/2015
Summa Western Reserve HospitalFairlawn, OH,
  • Delivered key administrative support to coworkers, taking on additional tasks during peak times.
  • Reviewed accounts to assess open charges and answer diverse customer questions.
  • Verified and collected client payments.
  • Answered phones, responded to customer inquiries and transferred calls to appropriate staff members.
  • Confirmed transactional data by verifying name and payment information and clearly communicating costs and fees to patrons.
  • Trained newly hired employees on front desk procedures and business operations.
  • Handled payment processing duties and provided customers with receipts and proper bills and change.
  • Addressed and welcomed large volume of guests to business per day, improving overall customer service and engagement.
  • Maintained accurate bookkeeping of important files, ran reports and delivered updates on occupancy and revenues to supervisor.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Filed x-ray and all charts, put them in computer
  • Scheduled patients upcoming appointments
Education and Training
: Medical Billing And Coding, Expected in to Marion Technical College - Marion Ohio,
GPA:

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Resume Overview

School Attended

  • Marion Technical College

Job Titles Held:

  • Restaurant Manager
  • Line Operator
  • Restaurant General Manager
  • Front Desk Associate

Degrees

  • Some College (No Degree)

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