Restaurant Manager resume example with 3+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Summary
Ambitious and results-oriented Manager with over 4 years of experience creating strategic alliances with customers and Clients to effectively align with and support key business initiatives. Progress-driven planner adept at building and retaining high-performing teams. Leverages effective daily production planning, budgeting and resource management to reach operational objectives.
Skills
Organization and prioritization
Customer service best practices
Supervisory skills
Hiring and training
Adaptable
Stable work history
Experience
Restaurant Manager, 11/2019 - 04/2020 The City Of Arvada – Arvada, CO,
Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
Mentored front of house personnel on company policies customer service techniques and professional communication.
Scheduled and directed staff in daily work assignments to maximize productivity.
Trained all front of house staff on restaurant policies and procedures, guest service techniques and communication skills to ensure positive experience.
Prepared weekly payroll to keep up with projected weekly revenue.
Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
Counseled and disciplined staff, addressing issues promptly and providing constructive feedback.
Efficiently resolved problems or concerns to satisfaction of all involved parties.
Updated computer systems with new pricing and daily food specials.
Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques and guest interactions.
Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
Developed and implemented strategies to enhance team performance, improve processes and increase efficiency.
Organized supplies for efficient use based on expected customer needs.
Employed deep-cleaning techniques for areas in need of additional sanitation.
Washed and polished glass windows and doors to keep entryways clear and professional.
Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
Replaced sheets and pillowcases daily and used hospitality corners on beds to provide extreme comfort for guests.
Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Coordinated delivery of extra room furniture, bedding, linen and towels to meet guests needs.
Replenished drinking glasses, writing supplies and other hotel amenities to provide elements of comfort and convenience for guests.
Emptied wastebaskets and disposed of all soiled linen in guest rooms to reduce spread of germs and enhance freshness.
Created checklists for daily stocking of housekeeping carts to improve inventory management and prevent unnecessary trips to stockroom.
Requested maintenance orders to fix non-working equipment and address room damage.
Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
Inventory Manager /Asset Manager, 02/2017 - 08/2019 Makah Housing Department – City, STATE,
Received, evaluated and scanned in all new inventory, updated computer database and proactively resolved any variances.
Received, checked-in and stocked merchandise throughout store, helped maintain store inventory levels and assisted with orderliness and cleanliness of sales floor and stock room.
Authored, updated and monitored compliance with standard operating procedures.
Maintained productive warehouse environment for organization's complete inventory needs by training, managing and motivating staff to meet challenging demands.
Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
Managed vendor relationships to support supply chain and maintain product quality.
Education and Training
GED: , Expected in 07/2018 - Peninsula College - Port Angeles, WA GPA:
Admissions And Occupancy Training: Admissions And Occupancy For Low Income Housing, Expected in 10/2019 - Hud Training - Reno, NV, GPA:
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