Restaurant Manager resume example with 3+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Ambitious and results-oriented Manager with over 4 years of experience creating strategic alliances with customers and Clients to effectively align with and support key business initiatives. Progress-driven planner adept at building and retaining high-performing teams. Leverages effective daily production planning, budgeting and resource management to reach operational objectives.

  • Organization and prioritization
  • Customer service best practices
  • Supervisory skills
  • Hiring and training
  • Adaptable
  • Stable work history
Restaurant Manager, 11/2019 - 04/2020
The City Of Arvada Arvada, CO,
  • Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
  • Mentored front of house personnel on company policies customer service techniques and professional communication.
  • Scheduled and directed staff in daily work assignments to maximize productivity.
  • Trained all front of house staff on restaurant policies and procedures, guest service techniques and communication skills to ensure positive experience.
  • Prepared weekly payroll to keep up with projected weekly revenue.
  • Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
  • Counseled and disciplined staff, addressing issues promptly and providing constructive feedback.
  • Efficiently resolved problems or concerns to satisfaction of all involved parties.
  • Updated computer systems with new pricing and daily food specials.
  • Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques and guest interactions.
  • Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
  • Developed and implemented strategies to enhance team performance, improve processes and increase efficiency.
Tenant Services Coordinator, 08/2019 - 12/2019
Cushman & Wakefield Inc Hollywood, FL,
  • Maintained accountability for building keys, master keys, and access cards.
  • Utilized active listening and strong communication skills to promote positive working relationships with both vendors and tenants.
  • Distributed incoming mail, packages and written correspondence to tenants and prepared outgoing mail for pickup.
  • Handled rent collection invoices, billing and other tenant-related charges as per lease agreements.
  • Notified property manager when change in existing tenants circumstances might affect continued eligibility.
  • Inspected grounds, facilities and equipment to determine repair and maintenance needs.
  • Managed day-to-day operations for 63-unit LIH property with 180 occupants.
  • Maintained records of all activities involving LIHTC and HUD/section 8 properties.
  • Coordinated general maintenance and repairs to keep facilities operational and attractive.
  • Reviewed and interpreted vendor contracts to effectively enforce all requirements.
  • Liaised between construction manager and tenant during build-out phase of tenant suite.
  • Negotiated with outside contractors to obtain reasonable fees for new construction and remodel work.
  • Inspected properties regularly to identify deficiencies and schedule repairs.
  • Maintained thorough, accurate and compliant records for internal and regulatory audits.
  • Prepared detailed budgets and reports on financial conditions of new homeowner construction property for the project manager and housing director.
  • Monitored all infrastructure and building expenses and reviewed and approved invoices.
  • Answered calls and responded to inquiries from various parties, using strong active listening and open-ended questioning skills to resolve problems.
  • Reviewed and approved or denied invoices related to property costs based on budgetary and contractual specifications.
  • Remained aware of all construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
  • Enhanced event space quality by partnering with construction crews and contractors to complete maintenance and repairs.
  • Managed all day-to-day activities involving tenants, subcontractors and property management.
  • Showed tenants around properties, highlighting features and redirecting concerns to capture interest.
  • Oversaw daily operations, maintenance and administration of various properties.
Residential Cleaner, 02/2017 - 12/2019
Maidpro Smithfield, RI,
  • Organized supplies for efficient use based on expected customer needs.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Washed and polished glass windows and doors to keep entryways clear and professional.
  • Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
  • Replaced sheets and pillowcases daily and used hospitality corners on beds to provide extreme comfort for guests.
  • Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Coordinated delivery of extra room furniture, bedding, linen and towels to meet guests needs.
  • Replenished drinking glasses, writing supplies and other hotel amenities to provide elements of comfort and convenience for guests.
  • Emptied wastebaskets and disposed of all soiled linen in guest rooms to reduce spread of germs and enhance freshness.
  • Created checklists for daily stocking of housekeeping carts to improve inventory management and prevent unnecessary trips to stockroom.
  • Requested maintenance orders to fix non-working equipment and address room damage.
  • Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
  • Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
Inventory Manager /Asset Manager, 02/2017 - 08/2019
Makah Housing Department City, STATE,
  • Received, evaluated and scanned in all new inventory, updated computer database and proactively resolved any variances.
  • Received, checked-in and stocked merchandise throughout store, helped maintain store inventory levels and assisted with orderliness and cleanliness of sales floor and stock room.
  • Authored, updated and monitored compliance with standard operating procedures.
  • Maintained productive warehouse environment for organization's complete inventory needs by training, managing and motivating staff to meet challenging demands.
  • Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
  • Managed vendor relationships to support supply chain and maintain product quality.
Education and Training
GED: , Expected in 07/2018
Peninsula College - Port Angeles, WA
Admissions And Occupancy Training: Admissions And Occupancy For Low Income Housing, Expected in 10/2019
Hud Training - Reno, NV,

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Resume Overview

School Attended

  • Peninsula College
  • Hud Training

Job Titles Held:

  • Restaurant Manager
  • Tenant Services Coordinator
  • Residential Cleaner
  • Inventory Manager /Asset Manager


  • GED
  • Admissions And Occupancy Training

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