LiveCareer-Resume

restaurant manager resume example with 2+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Experienced restaurant manager bringing demonstrated success in developing and motivating strong restaurant teams to assist hundreds customers hourly. Keeps all areas clean and sanitized while managing inventory and preventing waste. Positive and upbeat with customers and team members alike. Energetic kennel technician comfortable with handling dogs of all breeds and sizes. Committed to well-being of dogs and peace of mind of owners. Knowledgeable in area's best walking routes and available exercise locations. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Education
Louisiana State University And A&M College Baton Rouge, LA Expected in Master of Science : Natural Resource Ecology And Management - GPA :

Wildlife Ecology Concentration

Slaughter Community Charter School Slaughter, LA Expected in 05/2021 High School Diploma : - GPA :
Skills
  • Performance improvement
  • Staff Scheduling
  • Passion for customer satisfaction
  • Conflict resolution techniques
  • Point of Sale (POS) system operation
  • Staff Management
  • Natural leader
  • Inventory control and record keeping
  • Equipment and Instrument Sterilization
  • Organization and Time management
Work History
Worlds Of Fun - Restaurant Manager
Santa Clara, CA, 01/2019 - Current
  • Developed, implemented and managed business plans to promote profitable food and beverage sales.
  • Purchased adequate quantities of food, beverages, equipment and supplies.
  • Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
  • Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
  • Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity.
  • Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
  • Carefully interviewed, selected, trained and supervised staff.
  • Clearly and promptly communicated pertinent information to staff, such as large reservations or last minute menu changes.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Conducted health, safety and sanitation process evaluations to identify and remedy any violations immediately.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Maintained safe working and guest environment to reduce risk of injury and accidents.
  • Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
American Veterinary Group - Kennel Technician
Miami, FL, 09/2020 - 07/2021
  • Protected animals from care errors by maintaining clear and secure tags.
  • Swabbed ears to remove wax and dirt, removing extra hair to allow air to circulate freely and avoid infection.
  • Boosted animal health by carrying out an optimal feeding and watering schedule.
  • Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites and hair mats.
  • Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.
  • Mixed and administered special food formulas to individual animals based on unique dietary needs.
  • Collected animal waste produced on walks and discarded in trash or approved receptacles.
  • Restocked supplies and rotated items to maintain efficient operations and prevent expiration of perishable goods.
  • Kept animals clean and free of contaminants to promote optimal health.
  • Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
  • Cared for sick or injured animals by seeking out veterinary care and notifying owners.
  • Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
  • Maintained and updated daily log of time spent with dogs for calculating payments, itemizing activities and services provided.
  • Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
  • Kept animal coats clean and healthy with regular washing, grooming and trimming.
  • Reset procedure rooms between appointments and disinfected equipment.
  • Maintained animal health and wellbeing by brushing coat, trimming nails, cleaning ears and providing other types of basic care.
  • Followed specific food and water schedules for different animal species.
  • Washed, trimmed and brushed animals to maintain good grooming standards.
  • Documented animals' weight, size and condition in computer system for review by senior staff.
  • Followed pet care instructions for dietary needs and medication regimens.
  • Monitored animals for signs of disease, illness or injury and communicated concerns to owners.
  • Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
  • Monitored animals for behavioral problems and signs of health issues.
  • Managed facility laundry, cleaning and restocking.
Uncle Julio's - Wait Staff Member
Durham, NC, 05/2019 - 01/2020
  • Explained menu items and preparation methods to provide high level of customer service and promote dining atmosphere.
  • Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
  • Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Leveraged knowledge of table clearing techniques such as napkin folding and refilling condiments to reset table during and after dining service.
  • Assisted in food preparation as directed while following instructions to meet specific dietary needs.
  • Increased sales significantly by upselling higher-end products to customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Noted special patron requests and followed up with kitchen to confirm delivery.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.

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Resume Overview

School Attended

  • Louisiana State University And A&M College
  • Slaughter Community Charter School

Job Titles Held:

  • Restaurant Manager
  • Kennel Technician
  • Wait Staff Member

Degrees

  • Master of Science
  • High School Diploma

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