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Restaurant Manager Resume Example

Resume Score: 80%

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RESTAURANT MANAGER
Summary

Well experienced in customer-centric and team-oriented leasing consultant and management positions. Educated in business operations, logistics and management. Ready to acquire a challenging position in an environment where I can best utilize my skills and education to expand my knowledge and gain better professional experience so I can become a valuable and positive member of your company. I wish to utilize my educational, organizational, interpersonal and communication skills to ensure the future success of your establishment. I am detail oriented, quick learner and hard working person with Strong work ethic built through a high-performing undergraduate educational background and hands on experience on the job. I will apply myself to the fullest of my ability so I can be worthy of the job you provide me.

Skills
  • Strong problem solving and analytical skills.
  • Relevant and strong decision making and prioritization skills.
  • Excellent operational and organizational management.
  • Full customer-oriented background with cash handling, sales and budgeting experience working in a variety of diverse work setting.
  • Strong verbal and written communication skills.
  • Detail oriented, highly motivated, energetic and customer service best practices with an out going and friendly personality.
  • Maintain a well organized and clean work environment.
  • Passionate for punctual customer service, and ability to complete assigned task promptly with high quality.
  • Bilingual in English and Amharic
Experience
Company NameFebruary 2018 to March 2020Restaurant Manager
City, State
  • Oversee daily operations and submit reports.
  • Plan and coordinate meetings with employees and offer/receive advice.
  • Maximize team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
  • Responsible for planning and updating menus, ordering supplies, managing complaints and Coordinate employee schedules.
  • Take compliant from customers and employees to fix and better run the business proficiently to meet revenue goals and customer satisfaction.
  • Ensure all safety policy and procedures meet state/local regulations.
Company NameMarch 2016 to January 2018Apartment Leasing Consultant
City, State
  • Oversaw daily operations, maintenance and administration of company properties.
  • Collected monthly rental fees, late fees and deposits for a 939 unit building.
  • Provided tours of property and amenities to prospective tenants and offered valuable information regarding major features.
  • Detailed application requirements and helped answer any questions from prospective tenants.
  • Worked closely with Service manager to collect cleaning, painting and carpet charges from residents that have moved out.
  • Contacted and followed up with tenants on renewal notices.
  • Respond to emails and messages to both management team and tenants.
  • Inspected property, took pictures and wrote reports regarding findings for submission to general property manager.
  • Pursued delinquent rents and performed eviction according to state and local laws.
  • Coordinated general maintenance and repairs to keep facilities operational and attractive.
  • Worked on lowering the community delinquency to a consistent range.
Company NameJanuary 2015 to March 2016Bank Teller
City, State
  • Helped customers open and close accounts, apply for loans and make sound financial decisions.
  • Verified amounts and integrity of every check or funds transfer.
  • Processed new accounts, including checking and savings accounts credit applications.
  • Maintained proper daily records of monetary transactions and balances in the bank.
  • Ensured payments were made to authorized persons by verifying names, details and signatures properly.
  • Assisted customers in depositing cash and checks by comparing the sum received to the amounts listed on the deposit slip.
  • Recorded transactions in print as well as on the computer database of the bank, so as to create statements and receipts for the customers.
  • Used counting machines and other equipment to maintain an accurate record of the currencies deposited and shipped to other bank branches; forwarded this information to the manager
  • Sorted out confusions and discrepancies related to consumer accounts and transactions.
Company NameJune 2012 to January 2015Waitress
City, State
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
Education and Training
Portland State UniversityBachelor of Science: Global Supply Chain And Logistics Management City, State
Portland Community CollegeAssociate of Arts: BusinessCity, State
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

School Attended

  • Portland State University
  • Portland Community College

Job Titles Held:

  • Restaurant Manager
  • Apartment Leasing Consultant
  • Bank Teller
  • Waitress

Degrees

  • Bachelor of Science : Global Supply Chain And Logistics Management
    Associate of Arts : Business

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