restaurant manager resume example

In 2000 I elected to change careers and become a California Correctional Peace Officer. During my career as an officer I learned patience and how to remain calm during high stress situations. I gained valuable communication skills and learned how to think quickly and respond in accordance with policy and procedures. I was always conscious of my surroundings and learned how to multi task while remaining focused on any task I was given. I write of these attributes as they are tools and skills that are equally applied to being a server, team player, and valuable assets to any employer.

I delivered an exceptional dinning experience with friendly fast service. I accurately recorded orders and partnered with team members to serve food and beverages that exceeded quests expectations. I effectively communicated with kitchen staff regarding customer allergies, dietary needs and other special requests. I answered questions about menu selections. I also made recommendations when requested. I suggested additional menu items to patrons as appropriate to increase restaurant sales and maintain knowledge of all menu items, garnishes,ingredients and preparation methods. I assisted with placing orders in an informative and helpful fashion.

I up sold additional menu items, beverages and deserts to increase restaurant profits. I took necessary steps to meet customer needs and effectively resolve food or service issues. I took orders and repeated them back in a clear and understandable manner. I correctly received orders, processed payments, and responded appropriately to guest concerns. I assured I only served fresh hot food in a timely manner and communicated clearly and positively with teammates and management to resolve any guest complainants or concerns. I always maintained sanitation, health and safety standards in all work areas while maintaining a neat well groomed appearance including impeccable personal hygiene, hair restraint with minimal jewelry that met company standards. I followed establish restaurant policies and procedures and worked well with teammates and openly invited coaching from the management team.