I am going on 18 years experience in the hospitality industry. I have made an appoint throughout my years of training to become knowledgeable in everything from serving to washing dishes. I would like to believe that understanding all areas of the restaurant gives you a "earned" respect for the next job skill. That in return makes for a good team!! With 5 years in supervising and team leading experience, I set my standards high daily. I carry myself well and come from deep rooted manners. I believe this is important because your first impression presentation sets the tone for amazing service.
Food Handler Certified
Safe Trainer Certified
Knowledgable in AM/PM and weekly inventory
Extensive Wine knowledge
Extensive Liquor & beer knowledge
8 Year bartending experience
Credit Card & cash transaction knowledge
Strong organizational & problem solving skills
Restaurant Manager/ Bartender Bayou Vista, TX.Bayou Bistro Bar & Grill/Feb 2015 to CurrentDelivered food and beverage orders within established timeframes. Performed restaurant walk-throughs to gauge timeliness and excellent service quality. Prepared mixed drinks; poured wine, beer and nonalcoholic beverages. Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met. Performed checkouts of servers and bartenders to ensure that all tickets were accounted for.
Waitress Texas City, TX.Olive Garden/Jan 2014 to Jan 2015
Delivered exceptional service by greeting and serving customers in a timely, friendly manner.
Highly trained on an extensive wine menu. Answered questions about menu selections and made recommendations when requested. Accurately recorded orders and partnered with team members to serve food and beverages that exceeded guests' expectations.
In Room Dining Department Galveston, TX.San Luis Resort/Jan 2010 to Jan 2012Responsible for operations such as banquet events, room service phone lines, room service orders and hotel restaurant. Cooked the exact number of items ordered by each customer, working on several different orders simultaneously. Set up banquet tables.
Waitress / Team Leader / Manager Texas City, TX.Denny's Restaurant/Nov 1999 to Nov 2008Started just old enough to work as an overnight server to eventually work my way into management.
Education and Training
High School Diploma: BasicSanta Fe High School2002Santa Fe, TX., USA
Activities and Honors
I believe in giving back to your community and becoming a staple in your neighborhood. I do volunteer work for Adaptive Sailing and P.O.I.N.T. I'm also a member of The South East Texas Sports Fishing Association here on the Gulf Coast. I feel as though organizing events, serving alcohol & food, as well as helping to maintain large functions really helps me in my profession. It makes me a better listener & helps equip to my problem solving skills.