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Restaurant Manager Resume Example

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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

Innovative Restaurant Manager with more than 10 years of food preparation and service experience. Motivates team members to meet challenging customer demands in fast-paced environments without sacrificing quality, safety or cost control measures vital to sustainable business operations.

Food service professional with eight years in FOH and BOH operations. Demonstrated team leader with excellent staff management skills.

Hardworking, dedicated restaurant manager with an extensive background in culinary arts and event planning.

Flexible and energetic manager seeking role as leader. Extensive restaurant and food service experience.

Skills
  • Customer service best practices
  • Restaurant operations management
  • Menu development
  • Influencing and persuasive
  • Full service restaurant background
  • Honed marketing skills
  • Employee recruitment expertise
  • Proven sales record
Education and Training
LE COURDON BLUE Las Vegas, NV, Expected in 2008 BUISNESS/CULINARY : - GPA :

FUNDAMENTAL SKILLS OF RESTUARNT BUISNESS , ALSO CULINARY ARTS OF BASIC FOOD KNOWLEDGE, HEALTH INSPECTIONS, RISK OF TEMPERATURE READING AND KNOWING THE RISK WHEN SERVING GUEST. ALSO KNOWLEDGE OF HOW TO READ A PNL LEDGER IN BUISNESS AND BEING ABLE TO AVOID A TURNAROUND IN A BUISNESS. KNOWLEDGE OF HOW TO HANDLE KNIFE AND ALL KITCHEN COMERCIAL UTILNSILS.

Experience
Bloomin' Brands, Inc. - Restaurant Manager
North Myrtle Beach, SC, 06/2017 - 01/2020
  • Trained workers in every restaurant position, including food preparation, money handling and cleaning roles.
  • Assigned tasks and oversaw employees to ensure compliance with food safety procedures and quality control guidelines.
  • Developed and implemented strategies to enhance team performance, improve processes and increase efficiency.
  • Kept facility and equipment in good working condition through regular preventive maintenance and repair schedules.
  • Championed 100% guest satisfaction by providing excellent dining experience.
  • Monitored business levels and realigned team positions to provide optimal coverage for customer demands and patronage patterns.
  • Created new safety procedures manual that met local regulations and was disseminated to all bartenders and wait staff.
  • Developed and maintained exceptional customer service standards.
  • Identified, investigated and corrected operational issues such as inventory waste or theft to keep business operating at optimal levels.
  • Improved annual productivity by 13% percent.
  • Optimized profits by controlling food, beverage and labor costs daily.
  • Ensured proper cleanliness was maintained in all areas of bar and front of house.
  • Performed restaurant walk-throughs to gauge timeliness and excellent service quality.
  • Applied classic culinary training, awareness of market and menu trends, cost control process and team building to meet and exceed brand-based performance standards.
Greenstone Fcs - Customer Service Representative
Alpena, MI, 03/2010 - 06/2016
  • Informed customers about billing procedures, processed payments and provided payment option setup assistance.
  • Answered customer questions and addressed concerns, resulting in [Number]% reduction in complaint calls.
  • Consulted with customers to determine best methods to resolve service and billing issues.
  • Translated services for bi-lingual-person team to serve spanish-speaking customer needs.
Bloomin' Brands, Inc. - Restaurant Manager
Ocean City, MD, 01/2000 - 12/2010
  • Trained workers in every restaurant position, including food preparation, money handling and cleaning roles.
  • Mentored front of house personnel on company policies customer service techniques and professional communication.
  • Assigned tasks and oversaw employees to ensure compliance with food safety procedures and quality control guidelines.
  • Developed and implemented strategies to enhance team performance, improve processes and increase efficiency.
  • Estimated supply requirements based on historical needs and projected business levels by accounting for special local events or sports games.
  • Kept facility and equipment in good working condition through regular preventive maintenance and repair schedules.
  • Championed 100% guest satisfaction by providing excellent dining experience.
  • Monitored business levels and realigned team positions to provide optimal coverage for customer demands and patronage patterns.
  • Identified, investigated and corrected operational issues such as inventory waste or theft to keep business operating at optimal levels.
  • Created new safety procedures manual that met local regulations and was disseminated to all bartenders and wait staff.
  • Applied classic culinary training, awareness of market and menu trends, cost control process and team building to meet and exceed brand-based performance standards.
  • Developed and maintained exceptional customer service standards.
  • Improved annual productivity by 30% percent.
  • Ensured proper cleanliness was maintained in all areas of bar and front of house.
  • Performed restaurant walk-throughs to gauge timeliness and excellent service quality.

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89Good

Resume Strength

  • Formatting
  • Length
  • Measurable Results
  • Personalization
  • Strong Summary
  • Target Job
  • Word Choice

Resume Overview

School Attended
  • LE COURDON BLUE
Job Titles Held:
  • Restaurant Manager
  • Customer Service Representative
  • Restaurant Manager
Degrees
  • BUISNESS/CULINARY

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