Restaurant Manager resume example

Computed Data Reports

• Provided required weekly, monthly and quarterly reports listing sales figures and client track records.

Customer Service

• Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.

Sales

• Consistently generated additional revenue through skilled sales techniques.

Customer Interface

• Greeted customers upon entrance and handled all cash and credit transactions.
• Assisted customers over the phone regarding store operations, product, promotions and orders.

Multi-tasking

• Cashiered with two cash registers at once in tandem to maximize customer flow.

Recognized as one of the top ten Restaurant Managers in a 40-store chain in the east coast region.

Maintained daily cleanliness of broiler and fryers.Answered telephone calls and responded to inquiries.Baked, roasted, broiled, and steamed meats, fish, vegetables and other foods.Checked temperatures of freezers, refrigerators, and heating equipment to ensure proper functioning.Cleaned and inspected galley equipment, kitchen appliances, and work areas.Cleaned and organized eating, service and kitchen areas.Cleaned and sterilized equipment and facilities.Cleaned garbage cans with water or steam.Filled beverage and ice dispensers.Greeted each customer with friendly eye contact.Kept dining room and kitchen area clean by performing cleaning and laundry duties.Kept ice bins full.Placed clean dishes, utensils and cooking equipment in storage areas.Stocked service stations with items such as ice, napkins and straws.Stored food in designated containers and storage areas to prevent spoilage.Swept and scrubbed floors.Washed dishes, glassware, flatware, pots and/or pans using dishwashers or by hand.Weighed and measured ingredients.Wiped tables and seats with dampened cloths and replaced dirty tablecloths.Trained kitchen staff on proper use of equipment, food handling and portion sizing.Cooked food properly and in a timely fashion while using safety precautions.Packaged take-out foods and served food to customers.Prepared special diet foods, salads, desserts, and other nourishments.Provided guests with menus.Removed trays and stacked dishes for return to kitchen.Responded to resident or guest complaints regarding food or service.Set tables with clean linens, condiments, and other supplies.