Restaurant Manager Resume Example

• Monitored food preparation methods, portion sizes, and presentation to ensure that company standards were met.
• Maintained food and equipment inventories, correcting any discrepancies. 
• Assessed staffing needs, recruiting new employees through interviews and the company's hiring process.
• Coached staff to adhere to the company's policy changes and embrace them.
• Delegated duties to staff, holding each accountable for making decisions that reflected the mission and vision of the corporation.

• Culture Committee Representative.
  

Worked alongside the District Manager, Human Resources Manager, and  Divisional Vice President to develop plans to maximize profitability and  enhance the customer experience.

Lead quarterly manager meetings, presenting trends in sales growth, turnover, customer complaints, and other business priorities.

• Manages daily routes by updating customer information, location, and best day/time for service.
• Provides excellent customer service by meeting Schwan's service metrics (right day, right time, right order).
• Maintains route growth by building a minimum of two new customers/week and reactivating dormant customers.
• Enhances the customer experience with a knowledge of product and customer's individual needs.
• Ensures individual profitability by maintaining $1,100+ sales/day average.
• Organizes and leads the depot in daily power huddles.
• Enhances focus on the six business priorities (safety, quality, growth, cost, service, culture) to achieve desired state.
• Assists Area Manager in implementing Schwan's Method of Operations (MOO).
• Depot Safety Captain.
• Leads daily safety meetings focusing on various safety topics.
• Engages team to create personal accountability for safe decision making.
• Leads required safety training within depot (lot skills, propane fueling, etc.)
• Participates in weekly safety conference calls, where appointed safety captains share ideas and practices to strengthen the zone's safety culture. 
• Certified Depot Training Specialist.

Certified in the RightStart program.

Acts as a mentor for each new hire during and after the duration of the training process.

Works alongside the Area Manager to assist in new product rollout, daily meetings, and recruitment of quality employees.