Restaurant Manager Resume Example Red Robin International, Inc.

RESTAURANT MANAGER

Professional Summary

Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development.

Work History

Red Robin International, Inc.- Restaurant Manager
East Brunswick , NJ11/2017 - 03/2020

Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
Led and directed team members on effective methods, operations and procedures.
Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
Developed, implemented and managed business plans to promote profitable food and beverage sales.
Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
Prepared for and executed new menu implementations.
Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Maintained safe working and guest environment to reduce risk of injury and accidents.
Carefully developed lucrative annual food and beverage marketing plan and strict budget to maximize profits.
Reconciled cash and credit card transactions to maintain accurate records.
Purchased adequate quantities of necessary restaurant items, including food, beverages, equipment and supplies.
Effectively managed payroll and timekeeping, including completion of proper paperwork for new hires and terminations.
Skillfully interacted with external vendors to obtain best quality in pricing and product.
Carefully interviewed, selected, trained and supervised staff.

Red Robin International, Inc.- Restaurant Manager
Everett , WA09/2015 - 03/2020

Limited portion sizes and used garnishes to control food costs.
Managed ingredients and food product use by assessing availability, customer traffic and popularity of items resulting in waste reduction.
Reviewed pricing and ordered food ingredients, kitchen appliances and supplies.
Maintained high standards of food quality by reviewing shipments, overseeing preparation and monitoring food safety.
Prepared restaurant business plan by reviewing demands, analyzing competitors and developing projections for sales and finances.
Set schedules for 19 staff by planning and designating shifts and hours.
Analyzed variances and implemented corrective actions to increase average meal checks and customer visits.
Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
Investigated and integrated enhanced service and team management strategies to boost business profits.
Hired and managed all kitchen staff.
Oversaw food preparation and monitored safety protocols.
Helped general management develop prices based on inventory costs and portion sizes.
Motivated staff to perform at peak efficiency and quality.
Coordinated and organized all restaurant inventory.
Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
Maximized quality assurance by completing frequent checks of line.
Purchased food and cultivated strong vendor relationships.

Helzberg Diamonds Headquarters- Store Manager
Tacoma , WA10/2013 - 09/2015

Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
Created work schedules according to sales volume and number of employees.
Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
Oversaw receiving and display of incoming products, meeting planned promotions and seasonal rotation for sales events.
Engaged and interacted with customers to create positive shopping experiences and drive revenue growth.
Evaluated suppliers to assess quality, timeliness and compliance of deliveries, maintain tight cost controls and maximize business operational efficiency.
Managed vendor selection and relations to guarantee best pricing and on-time deliveries.
Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.
Completed all point of sale opening and closing procedures, including counting contents of cash register.
Planned budgets and authorized payments and merchandise returns.
Achieved consistent budget targets with optimal expense controls and elimination of unnecessary waste.
Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
Trained and developed new associates on POS system and key sales tactics, which improved process flows.
Supervised guests at front counter, answering questions regarding products.
Managed all aspects of store operations, including organization, maintenance and purchasing functions.

Skills

Marketing and advertising
Recipes and menu planning
Food plating and presentation

Food preparation and safety
Staff Management
Business operations expertise

Education

Valley Vista High SchoolCity06/2008GED

Resume Overview

Create a job alert for [job role title] at [location].

Restaurant Manager Resume Example

DISCLAIMER

How this resume score could be improved?

Resume Overview

Create a job alert for [job role title] at [location].

Similar Resumes