Restaurant Manager with expertise in general operations management, special events, staff development and training, recruitment and vendor negotiations. Food service professional adept at FOH and BOH operations.
Demonstrated team leader with excellent staff management skills. Restaurant Manager with experience leading multi-million dollar restaurants as well as banquet and catering operations at award-winning restaurants around country.
Driven to raise standards for fine dining and all aspects of guest relations. Experienced Restaurant Manager bringing demonstrated success in developing and motivating strong restaurant teams to assist 3,000 customers on board ship hourly having meal during busy hours at the buffet and in the formal dining room and Keeps all areas clean and sanitized while managing inventory and preventing waste. Positive and upbeat with customers and team members alike.
Motivates employees to exceed customer expectations in high-volume settings while maintaining strong quality and cost controls. Service-oriented with good multitasking, safety management and decision-making skills. Highly proactive manager with  years of experience in team leadership in [Hotel] industry. Background includes sales, management and customer service in fast-paced settings.
Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development.
Experienced Restaurant Manager with over  years of experience in [Food & Beverages]. Excellent reputation for resolving problems and improving customer satisfaction. Experienced [Restaurant Mnager] with over  years of experience in [Hotel Food & Beverages]. Excellent reputation for resolving problems and improving customer satisfaction.
Recipes and menu planning
Marketing and Advertising
Food Preparation and Safety
Order Delivery Practices
Conducting Wine Events
Business operations expertise
Food service background
Point of Sale (POS) system operation
Inventory control and record keeping
Kitchen equipment operation and maintenance
Passion for customer satisfaction
Restaurant Manager / / Company Name - City, State / 11.1999 - 01.2020
Developed, implemented and managed business plans to promote profitable food and beverage sales.
Monitoring Individual dining room staff and their sales skills and engage of leading them a proper approach and how to increase their revenue target.
Informed all dining staff whats our princess cruises expectations and prioritized guest satisfactions.
Lead and trained how to understand USPH standard public health protocols
Lead by examples proper hygiene and safety practices avoiding health issue ( Covid 19 virus )
Avoiding company tools & equipments Breakages
Rewards staff and recognized their achievement and performances
Report to higher senior management everyday all great and negative feedback and handover most issues to the next shift replacement.
Training Director / / Company Name - City, State / 01.1995 - 01.1996
Conducted orientation sessions and organized on-the-job training for new hires.
Alternated training methods to diversify instruction, strengthen learning opportunities and enhance program success.
Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
Assessed skill gaps for employees in [Type] department and developed training courses to meet identified needs.
Communicated all learning and performance objectives, schedules and training assessments to upper management.
Analyzed effectiveness of training programs at all levels and recommended updates.
Researched and obtained relevant course materials to achieve training objectives. Issued a valid certifications in completions of all modules.
Special Projects Manager / / Company Name - City, State / 03.1995 - 12.1995
Reviewed grant literature from various levels and sources to determine ongoing availability of resources.
Organized and prioritized workload to delegate responsibilities among colleagues.
Gather all highly qualified applicants and encode qualifications,Interview for possible potential deployment and informed the principals.
Johnson & Wales University /Maritime Hotel Academy - CityNo Degree: On Board Ship Management Training Course
Continuing education in [Hotel Industry]
Professional development completed in [Management]
Completed professional development in [Dining Room Managerial Course]
Informatics & Computer Institute - CityNo Degree: Advance MS Office Applications And Modular
Member of [Student Special schools development program]
Completed professional development in [ Advance powerpoint presentations and MS Office applications ]
Far Eastern University - CityBachelor of Science: Mechanical Engineering
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Johnson & Wales University /Maritime Hotel Academy
Informatics & Computer Institute
Far Eastern University
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Special Projects Manager
No Degree : On Board Ship Management Training Course No Degree : Advance MS Office Applications And Modular Bachelor of Science : Mechanical Engineering
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