LiveCareer-Resume

restaurant manager resume example with 9+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

Customer-centric, team-oriented office clerk. Educated in business operations, accounting and marketing. Ready to leverage ample skills to expand success of all types of establishments.

Skills
  • Restaurant operations management
  • Customer service best practices
  • Organization and prioritization
  • Influencing and persuasive
  • Employee recruitment expertise
  • Supervisory skills
  • Hiring and training
  • Customer-oriented
  • Stable work history
  • Adaptable
Experience
Restaurant Manager, 12/2018 to Current
Aimbridge HospitalityMelbourne, FL,
  • Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
  • Scheduled and directed staff in daily work assignments to maximize productivity.
  • Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
  • Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
  • Optimized profits by controlling food, beverage and labor costs.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Counseled and disciplined staff to address issues promptly and provide constructive feedback.
  • Complied with health, sanitation and liquor regulations by clearly communicating and reinforcing standards and procedures to employees.
  • Resolved and investigated complaints regarding service, food quality and accommodations.
  • Enforced sanitary practices for food handling, general cleanliness and maintenance of dining and kitchen areas.
  • Oversaw training of supervisors to develop leadership and customer service skills.
  • Directed and coordinated restaurant activities to obtain optimum customer service and strong employee development.
  • Prepared employee schedules to maintain appropriate staffing levels during peak periods.
  • Maintained safe working and guest environment to reduce risk of injury and accidents.
  • Performed opening and closing procedures each day.
  • Developed and deepened professional relationships with vendors, negotiated contracts and monitored performance.
Restaurant Manager, 06/2021 to 03/2022
Aimbridge HospitalityMinot, ND,
  • Scheduled and directed staff in daily work assignments to maximize productivity.
  • Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
  • Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
  • Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
  • Optimized profits by controlling food, beverage and labor costs.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Counseled and disciplined staff to address issues promptly and provide constructive feedback.
  • Complied with health, sanitation and liquor regulations by clearly communicating and reinforcing standards and procedures to employees.
  • Performed opening and closing procedures each day.
  • Developed and deepened professional relationships with vendors, negotiated contracts and monitored performance.
Receptionist, 07/2005 to 08/2011
Dcmo BocesMasonville, NY,
  • Correspondence with other attorneys.
  • Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Sorted incoming mail and directed to correct personnel each day.
  • Served visitors by greeting, welcoming and directing to appropriate personnel.
  • Updated and recorded customer or client information to maintain accounts.
  • Handled conference room scheduling, collaborating with meeting organizers on logistics and catering.
  • Scheduled and confirmed appointments and meetings for management team.
  • Greeted and directed visitors to appropriate personnel and answered average of [Number] calls and emails daily.
  • Prepared correspondence, reports and other documents in final formats with correct punctuation, capitalization, grammar and spelling.
  • Pulled and organized requested documentation.
  • Received incoming calls and coordinated with staff to fulfill customer requests.
  • Maintained front office cleanliness and organized supplies to increase productivity.
  • Drafted professional business documents, spreadsheets and correspondence.
  • Managed office duties and basic administrative tasks, organized and cleaned work space, ordered materials and answered phone calls.
  • Answered and directed incoming calls using multi-line telephone system.
  • Dictation.
  • Scheduled and confirmed appointments.
Education and Training
Certification: Phlebotomy, Expected in 05/2009 to Coastal Carolina Community College - Jacksonville, NC
GPA:
High School Diploma: , Expected in 05/2004 to The Education Center School - Jackson, MS,
GPA:
: Meteorology, Expected in to MetEd - Online,
GPA:

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Resume Overview

School Attended

  • Coastal Carolina Community College
  • The Education Center School
  • MetEd

Job Titles Held:

  • Restaurant Manager
  • Restaurant Manager
  • Receptionist

Degrees

  • Certification
  • High School Diploma
  • Some College (No Degree)

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