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Restaurant Manager Resume Example

Resume Score: 80%

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RESTAURANT MANAGER
Professional Summary

Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development.

Skills
  • Excellent interpersonal and communication skills
  • Problem solving skills and great attention to detail
  • Multi-tasking abilities with proficiency in organizing and managing different tasks
  • Thorough insights in overseeing stock levels and ordering supplies
  • Solid grasp of food health and safety procedures
  • Computer literate, bilingual Spanish/English, excellent customer service, fast learner, work well under pressure, professional demeanor and friendly
  • Attention to detail
  • Interpersonal and communication
  • Computer literate
  • Customer satisfaction
  • Excellent customer service
  • Multi-tasking
  • Problem solving skills
  • Fast learner
  • Bilingual Spanish
Work History
Restaurant Manager, 01/2017 to Current
Denny's – Bakersfield, CA
  • Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and increase efficiency in different areas.
  • Conducted health, safety and sanitation process evaluations to identify and remedy any violations immediately.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Maintained safe working and guest environment to reduce risk of injury and accidents.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
  • Prepared for and executed new menu implementations.
  • Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
  • Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity.
District Assistant Manager, 01/2013 to 01/2017
Rusty's Pizza Parlor – Bakersfield, CA
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
  • Maintained team efficiency by strategically delegating daily activities, monitoring output and rewarding positive contributions.
  • Improved operational planning and business frameworks to enhance resource utilization and reduce waste.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Hired, trained and mentored staff to maximize effectiveness.
  • Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing, and technology upgrades.
  • Conducted monthly inventories of raw materials and components on work floor.
  • Oversee and regulate oven temperatures by increasing/reducing infrared thermometer Maintain high standard quality hygiene, health and safety Ensure compliance with local state and industry sanitation standards.
Bakery Manager, 01/2010 to 01/2013
La Rosa Bakery – Bakersfield, CA
  • Managed all baking operations professionally and handled all problems confidently.
  • Verified functionality and code compliance of cooking equipment and utensils for optimal customer protection.
  • Baked consistent quality items by accurately mixing, dividing, shaping and proofing.
  • Prepared all pastry items in accordance with standards of quality, quantity control, taste and presentation.
  • Managed inventory, labor, expenses and other operational processes.
  • Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.
  • Developed new products based on seasonal ingredients, holidays and dessert trends.
  • Maintained cleanliness and hygiene in bakery premises.
Roofing Supervisor, 01/2006 to 01/2010
Aztec Roofing & Tear Offs – Bakersfield, CA
  • Coordinated safety and construction equipment orders with purchasing manager.
  • Applied gravel and pebbles over top layer, using rake and stiff-bristled broom.
  • Supported construction manager with materials, schedule and cost information.
  • Precisely cut felt, shingles and strips of flashing to fit angles formed by walls, vents and intersecting roof surfaces.
  • Inspected roofs and identified deficiencies for repair cost estimation.
  • Safely used all tools and equipment to prevent worksite injuries.
  • Coordinated with other craft employees to maximize project efficiency.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Education
High School Diploma: 10/2007
Bakersfield Adult Schools - Bakersfield, CA
Studies Business Administration : 07/2017
Bakersfield College - Bakersfield, CA
Certifications
  • ServSafe Food Protection Manager Certificate, Expires October 2021
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Resume Overview

Companies Worked For:

  • Denny's
  • Rusty's Pizza Parlor
  • La Rosa Bakery
  • Aztec Roofing & Tear Offs

School Attended

  • Bakersfield Adult Schools
  • Bakersfield College

Job Titles Held:

  • Restaurant Manager
  • District Assistant Manager
  • Bakery Manager
  • Roofing Supervisor

Degrees

  • High School Diploma : 10/2007
    Studies Business Administration : 07/2017

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