restaurant manager resume example with 4+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Hardworking Restaurant Manager over 10 years overseeing high-traffic establishments. Talented at managing large, diverse teams of culinary and service personnel. Comfortable taking responsibility for everything from back-office operations to dining room performance.
Skills
Customer Service Best Practices
Restaurant Operations Management
Investigating Complaints
Health Code Compliance
Portion Control
Money Handling
Quality Assurance
Problem-Solving
Education and Training
University of PhoenixTempe, AZExpected in 01/2008 ā āBachelor of Administrative Studies:Accounting And Business Management - GPA:
Experience
Cinemark - Restaurant Manager Victorville, CA, 08/2022 - 06/2023
My duties was to maintain cpo's (cash paid out) truck orders, inventory and adjusting payroll and schedules. I often worked alone at night due to shortness of staff and being a 24 hr store. I cooked, served, washed dishes, and managed alone four days out of the week for over 9 months. I am very capable to learn and overcome obstacles.
Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
Prepared employee schedules to maintain appropriate staffing levels during peak periods.
Scheduled and directed staff in daily work assignments to maximize productivity.
Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
Optimized profits by controlling food, beverage and labor costs.
Resolved and investigated complaints regarding service, food quality and accommodations.
Enforced sanitary practices for food handling, general cleanliness and maintenance of dining and kitchen areas.
Directed and coordinated restaurant activities to obtain optimum customer service and strong employee development.
Managed accounts payable, accounts receivable and payroll.
Complied with health, sanitation and liquor regulations by clearly communicating and reinforcing standards and procedures to employees.
Maintained safe working and guest environment to reduce risk of injury and accidents.
Counseled and disciplined staff to address issues promptly and provide constructive feedback.
Trained new employees to perform duties.
Worked in close collaboration with team members to ensure customers received high-quality service.
Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Resolved problems or concerns to satisfaction of involved parties.
Assisted staff by serving food and beverages or bussing tables.
Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
Delegated work to staff, setting priorities and goals.
Oversaw food preparation, production and presentation according to quality standards.
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