Hardworking team member and manager with background in quickly taking orders, managing the drive-thru window and preparing food. POS systems knowledge. Fast food professional focused on greeting all customers in a friendly, welcoming manner. Seeking added responsibilities to help restaurant operations run smoothly. Food service worker with exceptional interpersonal skills. Reliable, punctual and works well under pressure. Has sense of ownership, I work as I own the company.
Excellent Customer Service
Can accomplish task at a given period of time
Team player but also can work alone
Capable to adjust to every challenge of the job.
Can work under pressure
Point of Sale (POS) system operation
Restaurant Manager, 06/2009 to 09/2013 KFC Philippines – Manila, Philippines
Responsible for delivering food safety and product quality to every guests.
Ensuring that the restaurant looks after the overall customer satisfaction.
Monitoring the restaurant's maintenance and cleanliness and implemented high safety standards.
Recruiting new and capable team members, developing existing team members and trained them.
Preparing and recording daily, weekly, monthly reports.
Designing, developing and promoting new sales campaigns for the restaurant.
Consistently provided friendly guest service and heartfelt hospitality.
Promptly and empathetically handled guest concerns and complaints.
Demonstrated integrity and honesty while interacting with guests, team members and managers.
Looking and minimizing the operational costs of the restaurant to maximize profits.