Restaurant Manager resume example with 3+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
Professional Summary
Talented young leader that can adapt to any situation at hand. I have experience in communication, and with changing circumstances to better the the needs of all involved. Eager to tackle any problem in attempts to resolve in the fastest amount of time humanly possible. Looking a maintain a full / part-time position in journalism that utilizes my work ethic.
Skills
Employee Performance Evaluations
Profit Optimization
Problem Solving
Relationship Building
Performance Improvement
Money Handling
Quality Assurance
Calm and Pleasant Demeanor
Time Management
Written and Verbal Communication
Fire Safety Regulations
Work History
Restaurant Manager, 07/2021 to Current Troon Golf, L.L.C. – Cranston, RI,
Purchased adequate quantities of food, beverages, equipment and supplies.
Developed, implemented and managed business plans to promote profitable food and beverage sales.
Clearly and promptly communicated pertinent information to staff, such as large reservations or last minute menu changes.
Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
Created fun team building activities to engage staff in up-selling to meet revenue targets.
Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity.
Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Led and directed team members on effective methods, operations and procedures.
Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
Food Server, 08/2018 to Current Caesars Entertainment Corporation – Kansas City, MO,
Asked diners about meals to assess satisfaction and collect vital feedback to improve operations.
Kept register accurate through correct billing, payment processing and cash management practices.
Noted special patron requests and followed up with kitchen to confirm delivery.
Added food items, dishes, beverages and utensils to trays and immediately distributed orders.
Organized and replenished supplies at food stations to optimize team performance.
Cultivated warm relationships with regular customers.
Elevated customer satisfaction through followup and enthusiastic customer service.
Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Greeted incoming guests and managed accurate seating based on customer desires and server loads.
Restaurant Busser, 08/2018 to Current Great Wolf Lodge – West Chester, OH,
Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Performed pre-bussing duties such as vacuuming surrounding floors and removing large waste.
Collaborated with team members to address emergent dining room situations and fill gaps in duty schedules.
Improved customer satisfaction rates by answering customers' questions and resolving issues.
Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
Worked well in diverse team settings by partnering with others to complete tasks.
Associate, 01/2021 to 07/2021 Cardinal Health – Nashville, TN,
Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
Educated new hires on company policies and procedures by designing and developing training program.
Increased customer satisfaction significantly within department.
Mentored and coached other team members to meet daily sales goals.
Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Educated staff on organizational mission and goals to help employees achieve success.
Coached staff on daily performance and conducted evaluations to constructively address concerns.
Boosted customer experiences by delivering superior customer service, issue resolution and merchandising.
Education
High School Diploma: , Expected in 02/2020 Burlington High School - Burlington, WI GPA:
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