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Restaurant Manager Resume Example

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JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Innovative Restaurant Manager with more than [Number] years of food preparation and service experience. Motivates team members to meet challenging customer demands in fast-paced environments. Never sacrifices quality, safety or cost control measures vital to sustainable business operations.

Hardworking Restaurant Manager with [Number] years overseeing high-traffic establishments. Talented at managing large, diverse teams of culinary and service personnel. Comfortable taking responsibility for everything from back-office operations to dining room performance.

Flexible and organized [Job Title] with [Number] years of experience facilitating busy restaurant environment operation. Customer-driven and highly coordinated managerial staff with collaborative mindset and team orientation. Conscious innovator with consistent focus enhancing employee workplace satisfaction.

Hospitable Restaurant Manager proficient in overseeing staff and handling daily cash deposits. Generates new business through creative use of SEO and social media. Diligent and fully invested in improving team strength by exhibiting steadfast leadership in high-pressure situations.

Restaurant Manager with [Number]-year career at successful [Number]-star rated establishments. Skilled provider of expanded attendance figures and increased diner satisfaction. Brings deep knowledge of [Type] cuisine and keen business acumen.

Experienced Restaurant Manager successful at overseeing high-volume, $[Amount] dollar restaurant. Versed in planning daily operations. Skilled at successfully overseeing staffing and inventory management.

Customer-centric, team-oriented [Job Title]. Educated in business operations, accounting and marketing. Ready to leverage ample skills to expand success of [Type] establishments.

[Job Title] with winning attitude and desire to deliver exceptional dining experience. Focused on setting high expectations and raising service standards. Keen to expand customer base through careful oversight and novel promotional methods.

[Job Title] with demonstrated command of [Area of expertise]. [Type] expert with developed aptitude for [Skill] and [Skill]. Multilingual and fluent in [Language] and [Language], offering solid comprehension of cultural diversity.

Outgoing student pursuing flexible part-time employment with weekend and evening shift options.

[Job Title] with talent for [Task] and [Task]. Strong knowledge of [Area of expertise] and [Area of expertise]. Communicative and team-oriented with proficiency in [Software]. Proven history of fostering [Action] to meet team, individual and management objectives.

[Area of study] student with background in [Area of expertise]. Strong technical proficiency with work history in [Area of expertise]. In-depth knowledge of [Software] coupled with [Task] and [Task] abilities. Proven history of [Skill] and [Skill].

Flexible hard worker ready to learn and contribute to team success.

Motivated professional offering [Degree] in [Area of study]. Adds value to any organization in need of great collaboration, interpersonal, and multitasking abilities. Meets tight deadlines every time.

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Ambitious student pursuing [Area of study] degree eager to contribute developed knowledge in [Job Title] role. Skilled in [Skill] and [Skill] in [Type] settings. Adaptable and driven with strong work ethic and motivation to thrive in team-based or individually motivated settings.

[Area of study] student pursuing [Degree] seeks internship opportunity to gain hands-on experience. Outgoing and friendly with strong motivation for success.

Motivated [Area of study] student seeking internship in [Area of expertise] to gain hands-on experience. Outgoing and friendly with strong drive to succeed.

Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.

Results-focused [Industry] professional with strength in [Skill], [Task] and [Task]. Proactive leader with strengths in communication and collaboration. Proficient in leveraging [Area of expertise] and [Area of expertise] knowledge to promote [Result]. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes.

Skills
  • Anticipating Problems
  • Quality Assurance
  • Fire Safety Regulations
  • Front of House Management
  • Portion Control
  • Managing Deliveries
  • Documentation and Recordkeeping
  • Menu Pricing and Writing
  • Equipment Maintenance and Repairs
  • Profit Optimization
  • Recruitment and Hiring
  • Relationship Building
  • Monitoring Food Preparation
  • Supply Ordering and Management
  • Health Code Compliance
  • Training and Onboarding
  • Delegating Assignments and Tasks
  • Problem Solving
  • Database Interface and Query Software
  • Building Maintenance
  • Back of House Management
  • Performance Improvement
  • Employee Performance Evaluations
  • Labor and Overhead Cost Estimation
  • Scheduling Staff
  • Inventory Management
  • Staffing and Sales Reporting
  • Service Delivery Management
  • Investigating Complaints
  • Money Handling
  • Reliable and Responsible
  • Calm and Pleasant Demeanor
  • Collaboration and Teamwork
  • Intuit QuickBooks
  • Sales and Marketing
  • Managing Reservations and Large Parties
  • Event Coordination
  • G Suite
  • Work Planning and Prioritizing
  • Contract Negotiation
  • Developing Special Dishes and Recipes
  • Inventory Management Software
  • Expense Tracking
  • Time Management
  • Catering Services
  • Team Leadership
  • Resource Allocation
  • Payroll Administration
  • Enforcing Nutritional Standards
  • Liquor Law Compliance
  • POS Terminal Operation
  • Budget Administration
  • Coaching and Mentoring
  • Microsoft Office
  • Critical Thinking
  • Facilities Planning
  • Cost Estimation
  • Conflict Resolution
  • Customer Retention
  • Written and Verbal Communication
  • Calendar and Scheduling Software
Experience
01/1999 to 08/2013 Restaurant Manager Loews Hotels | Boston, MA,
  • Scheduled and directed staff in daily work assignments to maximize productivity.
  • Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
  • Optimized profits by controlling food, beverage and labor costs daily.
  • Counseled and disciplined staff to address issues promptly and provide constructive feedback.
  • Managed accounts payable, accounts receivable and payroll.
  • Updated computer systems with new pricing and daily food specials.
  • Prepared weekly payroll to keep up with projected weekly revenue.
  • Assessed operational performance to measure compliance with regulatory, industry and brand standards.
  • Collaborated with chef to analyze and approve all food and beverage selections.
  • Initiated negotiations regarding vendor contracts and kept updated records of contracts.
  • Collaborated with server trainees to document and resolve potential customer concerns to drive brand satisfaction and loyalty.
  • Performed opening and closing procedures each day.
  • Developed and deepened professional relationships with vendors, negotiated contracts and monitored performance.
  • Managed daily operations and processes, including reservations, budgeting and forecasting.
  • Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.
  • Trained all front of house staff on restaurant policies and procedures, guest service techniques and communication skills to ensure positive experience.
  • Efficiently resolved problems or concerns to satisfaction of all involved parties.
  • Performed restaurant walk-throughs to gauge timeliness and excellent service quality.
  • Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques and guest interactions.
  • Mentored front of house personnel on company policies customer service techniques and professional communication.
  • Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
  • Minimized loss and misuse of equipment through proper restaurant supervision and staff training.
  • Determined root cause of performance trends and developed process improvement plans which targeted assurance in safety, health, quality and customer satisfaction.
  • Worked closely with [Job title], chef and cooks to determine menu plans for special events or occasions.
  • Applied classic culinary training, awareness of market and menu trends, cost control process and team building to meet and exceed brand-based performance standards.
  • Built revenue by delivering innovative catering services, leading region in catering sales.
  • Created new safety procedures manual that met local regulations and was disseminated to all bartenders and wait staff.
  • Obtained highest rating from county health department year over year.
  • Oversaw food preparation, production and presentation according to quality standards.
  • Monitored kitchen area and staff to maintain overall safety and establish proper food handling techniques.
  • Developed and implemented strategies to enhance team performance, improve processes and boost results.
  • Inspected freezers and refrigerators prior to each shift to check temperature levels and verify proper functionality.
  • Coached kitchen team members and motivated performance in order to achieve demanding objectives in high-volume kitchen settings.
  • Oversaw hiring, training and development of kitchen employees.
  • Maintained optimal inventory levels and kept food costs in line with budget limitations.
  • Managed kitchen staff team and assigned various stages of food production.
  • Planned and managed menus for weekly offerings and special events.
  • Guided trainees to boost safety and inventory waste management to meet pre-established business thresholds for operation.
  • Estimated potential worker issues to produce detailed resource documentation.
  • Developed and standardized new recipes to diversify kitchen offerings.
  • Led detailed, hands-on preventive maintenance and repairs to equipment.
  • Supervised team of [Number] employees in [Type] establishment, maintaining positive and productive atmosphere to enhance employee experience.
  • Handled over $[Amount] worth of cash and card transactions daily with accuracy and efficiency.
  • Managed inventory records and supply orders to cut costs by [Number]%.
  • Collaborated with [Job title] to educate [Number] employees on menu and procedural changes.
  • Designed long-term schedules for [Number] daily shifts and [Number] employees using [Software].
  • Decreased waste by [Number]% through effectively training employees, introducing [Type] programs and effectively managing employee mistakes.
  • Redesigned training program for new employees to decrease training time [Number]%.
  • Counted cash at end of shift and prepared bank deposits.
  • Followed food safety and sanitation procedures.
  • Resolved guest complaints quickly to deliver courteous service and promote repeat business.
  • Trained servers on menu items, food and beverage pairings, ingredients and service standards.
  • Provided guests with excellent dining experiences.
  • Utilized point of sale system to submit orders, separate checks and process payments.
  • Monitored servers and bussers for adherence to service standards.
  • Inspected linens, silverware and dishes for cleanliness prior to service.
  • Assigned server sections based on anticipated business.
  • Communicated with [Job title] regarding special events and large parties.
  • Directed set-up of serving and seating tables for large banquets, weddings and other events.
  • Oversaw team of [Number] servers attending to up to [Number] guests.
  • Recruited, interviewed and hired new servers and bartenders.
  • Adhered to state, federal and corporate liquor requirements by checking identification and performing [Task].
  • Inspected supplies, equipment and work areas for conformance to standards.
  • Stored food in designated containers and storage areas to prevent spoilage.
  • Refilled condiments, napkins and server workstations.
  • Rotated inventory to reduce waste and optimize freshness.
  • Measured and weighed ingredients and stocked kitchen prep stations.
  • Reported food, equipment and liquor shortages to designated personnel.
  • Performed food preparation and serving duties, including carving meat, preparing flambe dishes and serving wine and liquor.
  • Estimated ingredients and supplies to prepare recipes.
  • Analyzed operational waste and established procedures to alleviate problems.
  • Collaborated with personnel to conduct menu planning and create serving arrangements.
  • Developed and maintained relationships with local physicians and other potential referral sources to promote outstanding patient service.
  • Maintained treatment standards and protocols by meeting scheduling, patient satisfaction and production standards.
  • Participated in case conferences with physicians, therapists and nurses to discuss and evaluate patient's condition, progress and plans for therapy.
  • Complied with practice management plans to develop and document policies and procedures to support patient protection.
  • Identified and reconciled issues and problems to drive patient satisfaction with devices.
  • Examined, interviewed and measured patients to determine appliance needs.
  • Fit, tested and evaluated orthopedic devices on patients.
  • Designed orthopedic devices based on physicians' prescriptions and examination or patient measurements.
  • Conferred with physicians to formulate specifications and prescriptions for orthopedic devices.
  • Educated patients on proper care and maintenance of devices to obtain maximum life for each piece of equipment.
  • Completed accurate measurements of each patient in order to design and fit correct medical devices.
  • Evaluated and interviewed approximately [Number] patients per day, determined needs and developed proactive treatment plans.
  • Tested and evaluated devices on patients to make adjustments for proper fit, function and comfort.
  • Optimized equipment by fitting, testing and adjusting devices on each patient.
  • Designed orthopedic and prosthetic devices based on physicians' prescriptions and examination and measurement of patients.
  • Conferred with physicians to formulate specifications and prescriptions for orthopedic or prosthetic devices.
  • Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Instructed new staff members on food handling procedures and service techniques.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Educated waiters on menu, memorization strategies and how to convey information in positive and upbeat manner.
  • Calculated charges, issued table checks and collected payments from customers.
  • Performed continuous reviews of wait staff and provided feedback directly to team members as well as managers.
  • Worked directly with servers for more than [Number] shifts during training process.
  • Collaborated with host, bus person and cook to serve up food and beverage options.
  • Prepared salads, appetizers and garnishes to assist kitchen staff.
  • Prepared and led food service training programs to teach staff various tasks.
  • Provided exceptional service to high volume of daily customers.
  • Maintained operations in full compliance with alcohol service standards and legal requirements to prevent incidents of overserving or underage drinking.
  • Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
  • Supervised staff preparing and serving [Number] meals per day.
08/2005 to 08/2008 Site Supervisor Per Mar Security Services | Minocqua, WI,
  • Coordinated schedules and day-to-day activities of crew to satisfy project needs.
  • Complied with operational standards and OSHA regulations.
  • Interpreted blueprints and plans and relayed information to team of workers.
  • Maintained daily communication with subcontractors and inspectors to drive forward progress of project.
  • Maintained safe operating compliance and verified that operations met best practice standards.
  • Trained all department managers in site safety protocols.
  • Reduced employee and subcontractor turnover rate.
  • Guided field personnel through large-scale commercial and industrial construction projects.
  • Reduced process lags, training new hires on field protocol and best practices while managing multiple sites with high monthly revenue streams.
08/1998 to 08/2005 Shipping and Receiving Associate Toxikon | Bedford, MA,
  • Checked customer orders, labeling and documentation prior to shipment to avoid delays.
  • Rejected deliveries containing damaged items or shortages and corresponded with shipper to rectify issues.
  • Produced daily reports on shipments, team performance and financial numbers.
  • Obtained required documentation to move cargo onward.
  • Collaborated with carrier representatives to determine receipt methods and make special delivery arrangements.
  • Directed warehouse team in stocking merchandise, pulling orders and setting up loads.
  • Directed junior staff in preparing outgoing and receiving incoming shipments.
  • Logged inbound and outbound discrepancies, such as wrong product, incorrect quantities and damages.
  • Contacted internal and external vendors and customers to obtain information for inbound or outbound shipments.
  • Maintained inventory of shipping materials and supplies.
  • Contacted transport companies and suppliers to expedite, trace or return shipments.
  • Monitored merchandise received and shipped from facility in computer system.
  • Compared bills of lading against actual merchandise received, inspected for damaged goods and coordinated distribution to correct departments.
  • Operated forklifts, hand trucks or other equipment to load, unload, transport and store goods.
  • Tracked inventory levels, handling aspects of shipping and receiving and kept accurate records.
  • Prepared documentation to track and report on damaged or missing items.
  • Maintained work areas in organized, safe and clean manner.
  • Operated forklift, pallet jack and hand truck to move materials within warehouse and to and from shipping vehicle.
  • Unloaded and received incoming shipments, inspected packages for damage and routed packages to next destination according to documentation.
  • Put merchandise in assigned area, added tags and secured larger pieces as required.
  • Utilized correct and safe operating procedures when using equipment such as forklifts and pallet jacks to load, unload and move materials.
  • Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
  • Documented damaged, inaccurate or missing products and reported to management.
  • Compared shipment contents with paperwork to support inventory accuracy and records management.
  • Organized storage areas to maximize movement and minimize labor.
  • Placed products and rotated stock per established standards.
  • Received deliveries, scanned packages and updated orders in internal database.
  • Prepared accurate shipping orders and bills of lading to direct and route materials.
  • Opened and inspected packages received and routed to merchandise stocking or requisitioning department.
  • Investigated inventory discrepancies to maintain recordkeeping validity.
  • Developed positive professional relationships with shipping personnel to facilitate optimum service and enhance company's image.
  • Coordinated multiple receiving and warehousing operations simultaneously without sacrificing quality and supported outgoing shipping in response to observed needs.
  • Tracked and documented incoming deliveries and current stock via computerized warehouse management systems.
  • Helped reduce loss and maintain facility compliance by upholding requirements for controlling inventory, updating documentation and tracking movements.
  • Performed basic maintenance on warehouse machines and arranged for repair or replacement when needed.
  • Researched lost or missing shipments and initiated tracing process to locate shipments and meet customer needs.
  • Input weights, charges, discrepancies and other data in [Software].
  • Implemented leads change to improve systems of production control and standard operating procedures.
  • Administered inbound shipping schedule to avoid congested receiving area and optimize receiving efficiency and delivery speed to customers.
  • Liaised with vendor representatives to rectify damages and shortages.
  • Implemented cost-effective methods, carriers and routes to optimize shipping and receiving strategies.
  • Reviewed and monitored vendor shipping services and processes to avoid surprises in how and when warehouse received deliveries.
  • Wrote [Number] receiving process work instructions that management approved and implemented throughout warehouse.
08/1984 to 08/2000 Shipping and Receiving Associate Toxikon | Bedford, MA,
  • Checked customer orders, labeling and documentation prior to shipment to avoid delays.
  • Rejected deliveries containing damaged items or shortages and corresponded with shipper to rectify issues.
  • Produced daily reports on shipments, team performance and financial numbers.
  • Obtained required documentation to move cargo onward.
  • Collaborated with carrier representatives to determine receipt methods and make special delivery arrangements.
  • Directed warehouse team in stocking merchandise, pulling orders and setting up loads.
  • Directed junior staff in preparing outgoing and receiving incoming shipments.
  • Logged inbound and outbound discrepancies, such as wrong product, incorrect quantities and damages.
  • Contacted internal and external vendors and customers to obtain information for inbound or outbound shipments.
  • Maintained inventory of shipping materials and supplies.
  • Contacted transport companies and suppliers to expedite, trace or return shipments.
  • Monitored merchandise received and shipped from facility in computer system.
  • Compared bills of lading against actual merchandise received, inspected for damaged goods and coordinated distribution to correct departments.
  • Operated forklifts, hand trucks or other equipment to load, unload, transport and store goods.
  • Tracked inventory levels, handling aspects of shipping and receiving and kept accurate records.
  • Prepared documentation to track and report on damaged or missing items.
  • Maintained work areas in organized, safe and clean manner.
  • Operated forklift, pallet jack and hand truck to move materials within warehouse and to and from shipping vehicle.
  • Unloaded and received incoming shipments, inspected packages for damage and routed packages to next destination according to documentation.
  • Put merchandise in assigned area, added tags and secured larger pieces as required.
  • Utilized correct and safe operating procedures when using equipment such as forklifts and pallet jacks to load, unload and move materials.
  • Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
  • Documented damaged, inaccurate or missing products and reported to management.
  • Compared shipment contents with paperwork to support inventory accuracy and records management.
  • Organized storage areas to maximize movement and minimize labor.
  • Placed products and rotated stock per established standards.
  • Received deliveries, scanned packages and updated orders in internal database.
  • Prepared accurate shipping orders and bills of lading to direct and route materials.
  • Opened and inspected packages received and routed to merchandise stocking or requisitioning department.
  • Investigated inventory discrepancies to maintain recordkeeping validity.
  • Developed positive professional relationships with shipping personnel to facilitate optimum service and enhance company's image.
  • Coordinated multiple receiving and warehousing operations simultaneously without sacrificing quality and supported outgoing shipping in response to observed needs.
  • Tracked and documented incoming deliveries and current stock via computerized warehouse management systems.
  • Helped reduce loss and maintain facility compliance by upholding requirements for controlling inventory, updating documentation and tracking movements.
  • Performed basic maintenance on warehouse machines and arranged for repair or replacement when needed.
  • Researched lost or missing shipments and initiated tracing process to locate shipments and meet customer needs.
  • Input weights, charges, discrepancies and other data in [Software].
  • Implemented leads change to improve systems of production control and standard operating procedures.
  • Administered inbound shipping schedule to avoid congested receiving area and optimize receiving efficiency and delivery speed to customers.
  • Liaised with vendor representatives to rectify damages and shortages.
  • Reviewed and monitored vendor shipping services and processes to avoid surprises in how and when warehouse received deliveries.
  • Implemented cost-effective methods, carriers and routes to optimize shipping and receiving strategies.
  • Wrote [Number] receiving process work instructions that management approved and implemented throughout warehouse.
Education and Training
Expected in 06/1982 High School Diploma | Amador Valley High School, Pleasanton, CA GPA:

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Resume Overview

School Attended
  • Amador Valley High School
Job Titles Held:
  • Restaurant Manager
  • Site Supervisor
  • Shipping and Receiving Associate
  • Shipping and Receiving Associate
Degrees
  • High School Diploma