LiveCareer-Resume

restaurant manager resume example with 7+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
  • Restaurant operations management
  • Organization and prioritization
  • Customer-oriented
  • Adaptable
  • Supervisory skills
  • Stable work history
  • Hiring and training
  • Cash management
  • Payment processing
  • Returns and exchanges
  • Cash register operation
  • Bank deposits
  • Dependable
Experience
Restaurant Manager, 03/2018 - 04/2020
Loews Hotels New York, NY,
  • Assigned tasks and oversaw employees to ensure compliance with food safety procedures and quality control guidelines.
  • Trained workers in every position, including food preparation, money handling and cleaning roles.
  • Mentored front of house personnel on company policies customer service techniques and professional communication.
  • Identified, investigated and corrected operational issues such as inventory waste or theft to keep business operating at optimal levels.
  • Developed and implemented strategies to enhance team performance, improve processes and increase efficiency.
  • Monitored business levels and realigned team positions to provide optimal coverage for customer demands.
  • Championed 100% guest satisfaction by providing excellent dining experience.
  • Built sales forecasts and schedules to reflected desired productivity targets.
  • Developed and maintained exceptional customer service standards.
  • Performed restaurant walk-throughs to gauge timeliness and excellent service quality.
  • Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
  • Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.
  • Handled escalated customer complaints to provide full resolutions and promote loyalty.
  • Trained all front of house staff on restaurant policies and procedures, guest service techniques and communication skills to ensure positive experience.
  • Optimized profits by controlling food, beverage and labor costs daily.
  • Counseled and disciplined staff, addressing issues promptly and providing constructive feedback.
  • Efficiently resolved problems or concerns to satisfaction of all involved parties.
Teacher's Aide Volunteer, 01/2015 - 02/2018
Wegmans Food Markets Livonia Center, NY,
  • Supervised 13-25 students on field trips by performing head counts and maintaining group proximity to account for all students in busy, public environments.
  • Cleaned and organized classrooms, materials, and supplies for maximum efficiency.
  • Modeled and taught basic and advanced social skills, conflict management techniques and study approaches to students.
  • Helped students master learning concepts through one-on-one and small group tutoring.
  • Organized and distributed learning materials like homework, textbooks and classroom supplies.
  • Took attendance, graded assignments, and maintained routine student records.
  • Collaborated with teacher to devise and implement developmentally appropriate lessons aligning with school's philosophy and mission.
  • Assisted teachers with lesson preparation and curriculum implementation.
  • Assisted in development screenings to measure students' motor, language, and emotional skills.
  • Distributed and collected tests and homework to collate and prepare for grading.
  • Marked homework assignments, tests and special projects.
  • Prepared lesson materials and visual aids to reinforce lesson concepts.
  • Used skill training exercises and repetition to assist students in learning foundational educational concepts.
  • Arranged and led activities for students, including Cognitive, Parenting and Special Education GED.
  • Contributed to positive, educational setting by delivering gentle discipline and promoting student success.
  • Graded assignments and tests using answer key, documented results and informed lead teacher of students' performance.
  • Prepared bulletin boards, classroom materials and individual student portfolios to support teacher plans.
  • Straightened classroom, placing books back on shelves and [Task] to keep areas well-maintained and organized.
  • Distributed classroom materials and supplies such as pencils, paper and art materials.
Inventory Stocker, 11/2012 - 01/2015
State Of Texas City, STATE,
  • Earned reputation for good attendance and hard work.
  • Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
  • Bent, lifted, opened, and moved products weighing up to 40 pounds.
  • Designed organization system for [Type] items in warehouse, streamlining package storing procedures to decrease downtime.
  • Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
  • Monitored work areas for cleanliness and functionality and removed obstacles to promote safe work environment.
  • Continuously moved and unpacked over 40+ pounds of Food packages, maintaining efficiency and accuracy for long shifts.
  • Organized storage of articles in bins, floor, shelves and assigned areas according to product categories.
  • Coordinated shipping and receiving schedules with production to assist in traffic control on docks.
  • Operated forklift to elevate or place merchandise in appropriate areas.
  • Replenished inventory with focus on addressing customer needs.
  • Examined packages and goods for damage and notified vendors of specific issues requiring replacement.
  • Received deliveries, scanned packages and updated orders in internal database to enable efficient order processing and fulfillment.
  • Demonstrated great teamwork skills with staff members involved in production and transport.
  • Kept detailed records of Food stock inventory, diligently managing order availability and record accuracy.
  • Reordered stock to replenish inventory without interruption to production
  • Rotated goods in inventory by following “first in, first out” approach to keep shelves organized and well-stocked.
  • Considered individual product requirements and accessibility needs to maximize efficiency of warehouse storage areas.
  • Examined $1,000 worth of Food stock daily and reported defects to Supervisor quickly.
Education and Training
GED: , Expected in 2006
-
Brownwood High School - Brownwood, TX
GPA:
Status -

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Resume Overview

School Attended

  • Brownwood High School

Job Titles Held:

  • Restaurant Manager
  • Teacher's Aide Volunteer
  • Inventory Stocker

Degrees

  • GED

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