Restaurant Manager Resume Example
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RESTAURANT MANAGER
Summary
Skills
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Experience
Restaurant Manager|Loews Hotels - New York , NY|03/2018 - 04/2020
- Assigned tasks and oversaw employees to ensure compliance with food safety procedures and quality control guidelines.
- Trained workers in every position, including food preparation, money handling and cleaning roles.
- Mentored front of house personnel on company policies customer service techniques and professional communication.
- Identified, investigated and corrected operational issues such as inventory waste or theft to keep business operating at optimal levels.
- Developed and implemented strategies to enhance team performance, improve processes and increase efficiency.
- Monitored business levels and realigned team positions to provide optimal coverage for customer demands.
- Championed 100% guest satisfaction by providing excellent dining experience.
- Built sales forecasts and schedules to reflected desired productivity targets.
- Developed and maintained exceptional customer service standards.
- Performed restaurant walk-throughs to gauge timeliness and excellent service quality.
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
- Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.
- Handled escalated customer complaints to provide full resolutions and promote loyalty.
- Trained all front of house staff on restaurant policies and procedures, guest service techniques and communication skills to ensure positive experience.
- Optimized profits by controlling food, beverage and labor costs daily.
- Counseled and disciplined staff, addressing issues promptly and providing constructive feedback.
- Efficiently resolved problems or concerns to satisfaction of all involved parties.
Teacher's Aide Volunteer|Wegmans Food Markets - Livonia Center , NY|01/2015 - 02/2018
- Supervised 13-25 students on field trips by performing head counts and maintaining group proximity to account for all students in busy, public environments.
- Cleaned and organized classrooms, materials, and supplies for maximum efficiency.
- Modeled and taught basic and advanced social skills, conflict management techniques and study approaches to students.
- Helped students master learning concepts through one-on-one and small group tutoring.
- Organized and distributed learning materials like homework, textbooks and classroom supplies.
- Took attendance, graded assignments, and maintained routine student records.
- Collaborated with teacher to devise and implement developmentally appropriate lessons aligning with school's philosophy and mission.
- Assisted teachers with lesson preparation and curriculum implementation.
- Assisted in development screenings to measure students' motor, language, and emotional skills.
- Distributed and collected tests and homework to collate and prepare for grading.
- Marked homework assignments, tests and special projects.
- Prepared lesson materials and visual aids to reinforce lesson concepts.
- Used skill training exercises and repetition to assist students in learning foundational educational concepts.
- Arranged and led activities for students, including Cognitive, Parenting and Special Education GED.
- Contributed to positive, educational setting by delivering gentle discipline and promoting student success.
- Graded assignments and tests using answer key, documented results and informed lead teacher of students' performance.
- Prepared bulletin boards, classroom materials and individual student portfolios to support teacher plans.
- Straightened classroom, placing books back on shelves and [Task] to keep areas well-maintained and organized.
- Distributed classroom materials and supplies such as pencils, paper and art materials.
Inventory Stocker|State Of Texas - City , STATE|11/2012 - 01/2015
- Earned reputation for good attendance and hard work.
- Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
- Bent, lifted, opened, and moved products weighing up to 40 pounds.
- Designed organization system for [Type] items in warehouse, streamlining package storing procedures to decrease downtime.
- Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
- Monitored work areas for cleanliness and functionality and removed obstacles to promote safe work environment.
- Continuously moved and unpacked over 40+ pounds of Food packages, maintaining efficiency and accuracy for long shifts.
- Organized storage of articles in bins, floor, shelves and assigned areas according to product categories.
- Coordinated shipping and receiving schedules with production to assist in traffic control on docks.
- Operated forklift to elevate or place merchandise in appropriate areas.
- Replenished inventory with focus on addressing customer needs.
- Examined packages and goods for damage and notified vendors of specific issues requiring replacement.
- Received deliveries, scanned packages and updated orders in internal database to enable efficient order processing and fulfillment.
- Demonstrated great teamwork skills with staff members involved in production and transport.
- Kept detailed records of Food stock inventory, diligently managing order availability and record accuracy.
- Reordered stock to replenish inventory without interruption to production
- Rotated goods in inventory by following “first in, first out” approach to keep shelves organized and well-stocked.
- Considered individual product requirements and accessibility needs to maximize efficiency of warehouse storage areas.
- Examined $1,000 worth of Food stock daily and reported defects to Supervisor quickly.
Education and Training
Brownwood High School||City, State|2006GED
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Resume Strength
- Completeness
- Strong summary
Resume Overview
School Attended
- Brownwood High School
Job Titles Held:
- Restaurant Manager
- Teacher's Aide Volunteer
- Inventory Stocker
Degrees
- GED
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