Restaurant Manager resume example with 2+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:

Multi-talented Dental Assistant with 6 years of expertise assisting with all areas of dental treatment. Committed to supporting administrative duties like charting, records management and appointment setting while supporting dentists. Talented at closely monitoring patients during procedures to quickly address issues with pain or discomfort.

Driven Dental Assistant with 6 years of success in building relationships with patients and colleagues. Expert in all areas of dentistry assistance and skilled at anticipating dentists' and patients' needs. Attentive, prepared and proactive when working closely with various dental team staff to deliver top-notch services.

Support dentist and patient requirements by organizing supplies, cleaning teeth and applying sealants. Highly organized and attentive to individual needs. Positive, upbeat and professional in all interactions.

Responsible Dental Assistant Intern capable of multitasking in busy office setting. Skilled in records filing, charting tooth decay and cleaning dental equipment. Team player offering clear communication, collaboration and time management skills.

Reliable Dental Assistant with strong knowledge of dentistry practices. Well-rounded and capable of handling multiple tasks, including making dental impressions and taking X-rays. Highly organized with experience in charting and preparing patient treatment plans.

  • Liquor regulations and compliance
  • Issue resolution
  • Payment processing
  • POS systems
  • Patient education
  • Medical records management
  • Treatment room setup
  • Patient schedule management
  • Restorative dentistry
  • Taking X-rays
  • Sterilization techniques
  • Disinfecting rooms and equipment
  • Dental staff support
  • Restorative procedures
  • Patient confidentiality
  • Exam room setups
  • Dentrix proficiency
Restaurant Manager, 09/2019 to 02/2020
Macy's, Inc.Northbrook, IL,
  • Identified, investigated and corrected operational issues such as inventory waste or theft to keep business operating at optimal levels.
  • Monitored business levels and realigned team positions to provide optimal coverage for customer demands.
  • Developed and implemented strategies to enhance team performance, improve processes and increase efficiency.
  • Trained workers in every position, including food preparation, money handling and cleaning roles.
  • Estimated supply requirements based on historical needs and projected business levels by accounting for special local events or sports games.
  • Assigned tasks and oversaw employees to ensure compliance with food safety procedures and quality control guidelines.
  • Championed 100% guest satisfaction by providing excellent dining experience.
  • Kept facility and equipment in good working condition through regular preventive maintenance and repair schedules.
  • Mentored front of house personnel on company policies customer service techniques and professional communication.
  • Performed restaurant walk-through to gauge timeliness and excellent service quality.
  • Prepared weekly payroll to keep up with projected weekly revenue.
  • Ensured proper cleanliness was maintained in all areas of bar and front of house.
  • Counseled and disciplined staff, addressing issues promptly and providing constructive feedback.
  • Built sales forecasts and schedules to reflected desired productivity targets.
  • Efficiently resolved problems or concerns to satisfaction of all involved parties.
  • Handled escalated customer complaints to provide full resolutions and promote loyalty.
  • Developed and maintained staff that provided hospitable, professional service while adhering to policies and business initiatives.
  • Worked closely with the boss, chef and cooks to determine menu plans for special events or occasions.
  • Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.
  • Performed checkouts of servers and bartenders to ensure that all tickets were accounted for.
  • Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques, and guest interactions.
  • Initiated negotiations regarding vendor contracts and kept updated records of contracts.
  • Maintained cleanliness and sanitation across all food service, storage, and preparation stations.
  • Managed accounts payable, accounts receivable and payroll.
  • Increased weekly revenue.
  • Optimized profits by controlling food, beverage and labor costs daily.
  • Built revenue by delivering innovative catering services, leading region in catering sales.
  • Regularly updated computer systems with new pricing and daily food specials.
  • Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
Endodontic Dental Assistant, 08/2018 to 07/2019
American Dental Partners, Inc.Niskayuna, NY,


  • Prepared patients for procedures by administering anesthetic medication for pain control.
  • Treated, supported and cared for 10 patients per day on average by efficiently focusing on individual patients.
  • Conducted oral cancer screenings by thoroughly examining patients' mouths to identify problematic areas.
  • Analyzed X-rays and reviewed patients' health backgrounds to devise appropriate treatment course.
  • Treated patients on emergency basis to repair tooth injuries, and fractured facial bones.
  • Performed root canals, filled cavities and instructed patients on pain management to repair dental structures with minimal discomfort to patients.
  • Educated patients on proper oral hygiene to promote oral health and disease prevention.
  • Followed up with patients after procedures for proper pain management.
  • Consulted patients to explain treatment plan details and information about upcoming dental procedures.
  • Designed and fit patients with prosthodontic dental appliances, including dentures, bridges.
  • Treated infections caused by chronic and acute issues and diseases within soft oral tissues.
  • Evaluated teeth for problems such as misalignment and benignant to diagnose conditions and treat or refer for specialist care.
Cashier, 02/2016 to 08/2016
Iowas Of OklahomaChandler, OK,
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Troubleshot and resolved issues with cash registers, card scanners and printers.
  • Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
  • Read weekly sales inserts and tracked changing prices to remain up-to-date on store promotions.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Drove sales and add-on purchases by promoting specific item options to customers.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Helped customers find specific products, answering questions and offering advice.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Processed returned items in accordance with store policy.
  • Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Organized and maintained both physical and digital payment documentation for accurate filing and compliant record keeping.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Maximized customer satisfaction by providing assistance with purchases, locating items and signing up for rewards programs.
  • Resolved issues regarding customer complaints and escalated worsening for remediation.
  • Built relationships with strategic partners leading to business development opportunities.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Received payments and issued receipts reflecting zero balances or additional payments required to bring accounts current.
  • Trained new employees in cashiering procedures, offering assistance in resolving issues.
  • Worked closely with front-end staff to assist customers.
  • Increased sales by suggesting specific purchases to customers and.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Monitored sidewalk sales events to protect products, added new merchandise and rang up purchases at outside registers.
  • Rectified discrepancies between accounting records and cash drawer by researching daily transactions to pinpoint issues.
  • Processed customer payments quickly and returned exact change and receipts.
  • Compiled and updated client data to track payments trends and support accurate accounting.
  • Increased sales by suggesting specific purchases to customers.
Dental Assistant, 01/2015 to 11/2015
Kenaitze Indian TribeKenai, AK,
  • Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
  • Built loyal patient following and retained return patients by providing empathetic and caring service.
  • Passed instruments to dentist, gently sprayed water, suctioned fluids and mixed materials to support dentists during procedures.
  • Produced opposing models, study casts and impressions to provide dentists with information on relationship between teeth, gums and dental arches.
  • Instructed and educated patients to prepare for oral surgery.
  • Entered patient data into dental records system and observed all confidentiality rules to maintain patient privacy.
  • Coordinated and managed patient care with efficiency and professionalism by scheduling appointments, educating patients.
  • Applied sealants and protective coatings to teeth, protecting enamel and preventing cavities.
  • Assisted dentists in permanent and temporary restorative procedures, including applying dental fillings, placing temporary crowns, seating permanent crowns.
  • Created dental x-rays using traditional and digital methods to help dentists detect tooth decay, cavities and other issues needing to be treated.
  • Took preliminary impressions of patient teeth to prepare for custom impressions and fabrication of permanent dental work.
  • Positioned patients for treatment by making chair adjustments, and prepared necessary equipment for procedures.
  • Educated patients on techniques to optimize oral hygiene, control plaque and protect teeth and gums.
  • Educated patients on postoperative and general oral health care by suggesting warm saltwater rinsing, pain medication dosage, flossing methods, brushing techniques.
  • Took patient blood pressure, pulse and temperature and accurately recorded results in patient charts.
  • Educated patients on treatment procedures and post-procedure home care.
  • Maintained clean, sterile and positive environment to optimize patient comfort, safety and satisfaction.
  • Maintained master calendar and scheduled new appointments based on provider availability.
  • Supported Technics to completing minimally invasive and advanced surgical procedures.
  • Laid out dental instruments and equipment before procedures.
  • Scheduled cleanings and dental appointments for patients.
  • Prepared patients for dental procedures and treatment by greeting warmly, explaining procedure details.
  • Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
  • Created bitewing, panoramic and periapical X-ray images for dentist to review.
  • Sterilized tools, exam chair, trays and surfaces for clean and safe dental office.
  • Supported dentist chairside with procedures.
  • Escorted patients to exam rooms while making friendly conversation to prepare for cleanings and procedures.
  • Stocked and prepared exam and treatment rooms by setting up required instruments, tools, supplies and equipment.
  • Followed dentists' directions for giving patients desensitizing agents to prepare for anesthetic administration.
  • Maintained dental lab equipment by sanitizing surfaces and organizing tools, instruments and equipment.
  • Gathered medical information, dental health history and vitals from patients.
  • Protected patients by sterilizing instruments and equipment between every consultation.
  • Instructed patients on postoperative care to protect dental work and promote healing.
  • Selected and prepared tools used for procedures by sanitizing and arranging.
  • Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
Education and Training
CERTIFICATE: DENTISTRY, Expected in 08/2019

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Job Titles Held:

  • Restaurant Manager
  • Endodontic Dental Assistant
  • Cashier
  • Dental Assistant



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