Livecareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

Hardworking Restaurant Manager with [5] years overseeing high-traffic establishments. Talented at managing large, diverse teams of culinary and service personnel. Eager to take responsibility for everything from back-office operations to dining room performance.

Skills
  • Customer service best practices
  • Restaurant operations management
  • Supervisory skills
  • Adaptable
  • Stable work history
  • Hiring and training
  • T.I.P.S. certified
  • Labor and food cost control
  • Full service restaurant background
  • Organization and prioritization
  • Staff development talent
  • Brand standards promotion
Education and Training
Juab Nephi, UT, Expected in 05/1999 High School Diploma : - GPA :
Experience
Marriott Vacations Worldwide - Restaurant Manager
Barnstable, MA, 12/2019 - 07/2020
  • Efficiently resolved problems or concerns to satisfaction of all involved parties.
  • Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.
  • Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
  • Maintained cleanliness and sanitation across all food service, storage, and preparation stations.
  • Mentored front of house personnel on company policies customer service techniques and professional communication.
  • Developed and maintained staff that provided hospitable, professional service while adhering to policies and business initiatives.
  • Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques and guest interactions.
  • Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
  • Developed and implemented strategies to enhance team performance, improve processes and increase efficiency.
  • Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
  • Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
  • Championed 100% guest satisfaction by providing excellent dining experience.
  • Counseled and disciplined staff, addressing issues promptly and providing constructive feedback.
Marriott Vacations Worldwide - Culinary P
Corpus Christi, TX, 10/2018 - 12/2019
  • Assessed inventory levels and placed orders to replenish goods before supplies depleted.
  • Supervised preparation of specialty items and customer requests to verify accuracy in production.
  • Streamlined kitchen processes to shorten wait times and serve [Number] additional guests per hour.
  • Created tasty dishes using popular recipes, delighting patrons and generating return business.
  • Monitored kitchen area and staff to maintain overall safety and establish proper food handling techniques.
  • Inspected freezers and refrigerators prior to each shift to check temperatures levels, verifying proper functionality.
  • Used proper cleaning supplies and methods to disinfect counters where raw meat, poultry, fish and eggs had been prepared.
  • Oversaw hiring, training and development of kitchen employees.
  • Instructed cooks and other workers in preparation, cooking, garnishing, and presentation of food
  • Monitored quality, presentation and quantities of plated food across line.
  • Managed kitchen staff team of 10 and assigned various stages of food production.
  • Trained kitchen workers on culinary techniques to increase productivity and boost workflow.
Olive Garden - Restaurant Manager
City, STATE, 07/2015 - 10/2018
  • Developed and maintained exceptional customer service standards.
  • Optimized profits by controlling food, beverage and labor costs daily.
  • Estimated potential worker issues to produce detailed resource documentation.
  • Efficiently resolved problems or concerns to satisfaction of all involved parties.
  • Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
  • Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques and guest interactions.
  • Performed checkouts of servers and bartenders to ensure that all tickets were accounted for.
  • Developed and maintained staff that provided hospitable, professional service while adhering to policies and business initiatives.
  • Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
  • Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
  • Championed 100% guest satisfaction by providing excellent dining experience.
  • Managed accounts payable, accounts receivable and payroll.
  • Counseled and disciplined staff, addressing issues promptly and providing constructive feedback.
  • Trained all front of house staff on restaurant policies and procedures, guest service techniques and communication skills to ensure positive experience.

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Resume Overview

School Attended

  • Juab

Job Titles Held:

  • Restaurant Manager
  • Culinary P
  • Restaurant Manager

Degrees

  • High School Diploma

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