Restaurant Manager resume example with 9+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

Innovative Restaurant Manager with more than 5 years of food preparation and service experience. Motivates team members to meet challenging customer demands in fast-paced environments. Never sacrifices quality, safety or cost control measures vital to sustainable business operations.

  • Customer service best practices
  • Labor and food cost control
  • Adaptable
  • Staffing And Scheduling
  • Brand standards promotion
  • Customer-oriented
  • Passion For Food
  • Restaurant Operations
  • Staffing And Scheduling
  • Food Preparation And Safety
  • Guest Satisfaction
  • Supervisory skills
  • Organization and prioritization
  • Management
  • Restaurant operations management
  • Proven sales record
  • Restaurant Operations
  • Passion For Food
  • Marketing And Advertising
  • Management
  • Food Plating And Presentation
  • Experience
    Restaurant Manager, 05/2015 to Current
    Monarch Casino Black HawkReno, NV,
    • Maintained cleanliness and sanitation across all food service, storage, and preparation stations.
    • Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
    • Optimized profits by controlling food, beverage and labor costs daily.
    • Assigned tasks and oversaw employees to maintain compliance with food safety procedures and quality control guidelines.
    • Scheduled and directed staff in daily work assignments to maximize productivity.
    • Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
    • Collaborated with trainees to bolster understanding of project management, safety and inventory waste to meet pre-established business thresholds for operation.
    • Performed checkouts of servers and bartenders to ensure that all tickets were accounted for.
    • Developed and maintained exceptional customer service standards.
    • Trained all front of house staff on restaurant policies and procedures, guest service techniques and communication skills to ensure positive experience.
    • Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.
    • Determined root cause of performance trends and developed process improvement plans which targeted assurance in safety, health, quality and customer satisfaction.
    • Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
    • Counseled and disciplined staff, addressing issues promptly and providing constructive feedback.
    • Conducted daily pre-shift and weekly departmental meetings to promote better organization and productivity.
    • Updated computer systems with new pricing and daily food specials.
    • Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques and guest interactions.
    • Developed and maintained staff that provided hospitable, professional service while adhering to policies and business initiatives.
    • Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
    Security Officer, 02/2013 to 05/2015
    Southeastern HealthLumberton, NC,
    • Investigated alarms and disturbances to maintain safety.
    • Circulated among patrons and customers to keep abreast of emergent security situations.
    • Inspected parking lot to verify parking permits and ticketed or towed all unauthorized vehicles.
    • Patrolled and secured industrial and commercial premises to prevent intrusion.
    • Guarded restricted areas to prevent unauthorized entry.
    • Surveilled all areas within facility to identify suspicious behavior.
    • Responded to emergency situations quickly to minimize risk and injury.
    • Searched individuals and baggage for devices, weapons and other prohibited items.
    • Documented all security-related situations and submitted in-depth reports to Supervisorervisor.
    Receiving Associate, 01/2012 to 02/2013
    B. Braun Medical Inc.Cleveland, OH,
    • Compared shipment contents with paperwork to support inventory accuracy and records management.
    • Prepared accurate shipping orders and bills of lading to direct and route materials.
    • Organized storage areas to maximize movement efficiency and minimize labor.
    • Reviewed work orders to check correctness of deliveries.
    • Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
    • Prepared shipments for postage through careful packing, sealing and labeling of materials.
    • Maintained productivity goals by organizing and transferring incoming shipments using stand-up and sit down forklifts. and [Type] equipment.
    • Operated lift and hand trucks to transfer materials to and from target areas.
    • Utilized software systems for organization/inventory control.
    Education and Training
    High School Diploma: , Expected in 08/2002
    Southeast Academy - South Houston, TX,
    Commissioned Security Officer: Certificate, Expected in 02/2013
    Security Academy Of Texas - Houston, TX,
    Food Safety Certifcation: , Expected in 05/2015
    Servsafe - Houston, TX,

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    Resume Overview

    School Attended

    • Southeast Academy
    • Security Academy Of Texas
    • Servsafe

    Job Titles Held:

    • Restaurant Manager
    • Security Officer
    • Receiving Associate


    • High School Diploma
    • Commissioned Security Officer
    • Food Safety Certifcation

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