Restaurant Manager resume example with 20+ years of experience
Talented leader offering over 9 years of experience in preparing and serving diverse foods. Motivates employees to exceed customer expectations in high-volume settings while maintaining strong quality and effective cost controls.
Service-oriented with good multitasking, safety management and decision-making skills. Catering with banquet management background. Extensive experience catering parties that served more than 150 guests. Customer relations, floor planning and menu development expertise.
Restaurant/ Manager with nine years in restaurants and catering. Strong career progression in casual dining. Highly dedicated to career growth. Flexible, results-oriented Manager offering focused leadership and standard operations knowledge to drive profitability. Exceptional communication and staff oversight skills. Consistent career history of operations improvement, team building and revenue increases. Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development.
Competent manager bringing more than nine years of food service and progressive leadership experience. Maintain budget controls and coverage needs to achieve business targets and provide high-quality support. Build relationships with patrons and employees by applying basic skills.
- Food preparation and safety
- Recipes and menu planning
- Performance improvement
- Marketing and advertising
- Conflict resolution techniques
- Cost-controls
- Inventory control and record keeping
- Staff Management
- Operations management
- Staff Scheduling
- Point of Sale (POS) system operation
- Business operations expertise
- Delegation
- Staff training/development
- Effective leader
Reno, NV, 12/2016 - Current
- Developed, implemented and managed business plans to promote profitable food and beverage sales.
- Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Led and directed team members on effective methods, operations and procedures.
- Resourceful problem solver with great customer relations while maintaining the best interests of the restaurant
- Financial oversight with strong inventory controls
- Banquet planning, catering on site and off site as well as party planning
- Employee relations and talent development
- Effectively managed payroll and timekeeping, including completion of proper paperwork for new hires and terminations.
- Purchased adequate quantities of necessary restaurant items, including food, beverages, equipment and supplies.
- Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
- Actively participated in ongoing customer service programs to build sales and rapport in community.
- Carefully interviewed, selected, trained and supervised staff.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Created and deployed successful strategies to boost performance, streamline processes and increase efficiency in different areas.
- Correctly calculated inventory and ordered appropriate supplies.
- Clearly and promptly communicated pertinent information to staff, such as large reservations or last minute menu changes.
Black Hawk, CO, 07/2013 - 11/2016
- Organized special events in restaurant, including receptions, promotions and corporate luncheons.
- Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
- Prepared for and executed new menu implementations.
- Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
- Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Maintained safe working and guest environment to reduce risk of injury and accidents.
- Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
- Strategically developed effective marketing plans to increase sales and profits while managing costs.
- Carefully interviewed, selected, trained and supervised staff.
- Created and deployed successful strategies to boost performance, streamline processes and increase efficiency in different areas.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
City, STATE, 06/1987 - 12/2012
- Led cross-departmental and divisional workflows supporting risk management.
- Conducted research to answer questions and handle issues using multiple systems and resources.
- Developed advanced product knowledge to share current information while generating and delivering products quotes.
- Developed and maintained strong knowledge of multiple products and varying levels of benefits within each product.
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Resume Overview
School Attended
- Loyola University of Chicago
- Loyola Academy
- Queen of All Saints
Job Titles Held:
- Restaurant Manager
- Restaurant Manager
- Commodities Trader
Degrees
- Associate of Science
- High School Diploma
By clicking Customize This Resume, you agree to ourĀ Terms of UseĀ andĀ Privacy Policy