Restaurant Hostess resume example with 5+ years of experience
Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
(555) 432-1000 - - resumesample@example.com - -
(555) 432-1000 - - resumesample@example.com - -
Professional Summary
Compassionate, creative and effective Teacher with valuable experience in classroom administration, professional development and project planning. Equipped with extensive background in versatile education environments. Student-centric instructor, academic facilitator and motivational coach. Competent at performing independently or as member of teaching team. Well-versed in classroom and online technologies.
Skills
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Work History
07/2020 to Current
Restaurant Hostess Hilton Worldwide – Kalispell, MT,
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Promoted business loyalty by fostJessicag positive customer relationships.
- Maintained highly loyal clientele by delivJessicag unparalleled service at every stage of restaurant dining experience.
- Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
- Monitored seating area and checked restrooms every 30 minutes to keep spotless.
- Documented reservations and communicated changes to guests using UNOS.com.
- Supervised server balance and monitored table turnover to accurately seat customers and keep customers happy.
- Assisted FOH and BOH staff with preparing for events, coordinating smooth execution to maximize guest satisfaction.
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Collaborated with kitchen and wait staffs to accurately inform groups of wait times for tables and food.
- Recorded available tables after seating each party using section chart.
- Documented reservations, alerted servers and managers of large groups and prepared seating.
- Planned and executed 10-guest parties by organizing menus, spaces and special requests.
- Assisted managers with quickly resolving service- and food-related issues.
- Worked closely with servers to efficiently set up new tables, monitor food and kitchen availability and maintain customer satisfaction.
- Informed servers of newly seated parties for speedy service.
- Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
- Answered customer questions about hours, seating and estimated time for prepared order.
06/2017 to Current
Caregiver, Special Needs Radiant Senior Living – Woodburn, OR,
- Balanced playtime and limited screen time to optimize types of stimulation and support development of fine motor, gross motor and cognitive skills.
- Established lasting, professional connections with families and children by encouraging open communication and delivJessicag positive feedback.
- Maintained updated list of emergency contact information and child's health information in case of emergencies.
- Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
- Organized and cleaned home after activities by picking up toys for tidy home.
- Bathed, dressed and helped with teeth brushing as part of bedtime preparation.
- Built positive and nurturing environments to support child social and emotional growth.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Prepared healthy, age-appropriate snacks and meals.
- Played games, worked on puzzles, and read books to young children.
06/2015 to 05/2017
Party Hostess Chuck E. Cheese's – City, STATE,
- Explained facility attractions to party guests and answered customer questions.
- Adhered to strict party schedule to avoid overbooking or delay of parties.
- Cheerfully briefed customers on facility rules, amenities and party policies.
- Prepared and served meals, beverages and desserts to party guests.
- Completed party checklist to confirm each party received contracted elements of party package.
- Met needs of customer special requests to promote positive party experiences and build loyal clientele.
- Arranged tables and seating to comfortably seat party guests.
- Oversaw refreshments counter, selling food items to customers and maintaining sufficient stock of products and supplies to meet expected needs.
- Cleaned rides and attractions to reduce spread of germs and bacteria.
- Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.
Education
Expected in 05/2021
Bachelor of Science: Early Childhood Education
Salem State University - Salem, MA
Salem State University - Salem, MA
- Double Majored in Education and Sports & Movement Science
- Dean's List [Fall & Spring semester 2017-2020]
- Member of Alpha Lambda Delta
- Member of Salem State University Women's Soccer Team 2017-2019
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Resume Overview
School Attended
- Salem State University
Job Titles Held:
- Restaurant Hostess
- Caregiver, Special Needs
- Party Hostess
Degrees
- Bachelor of Science
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