Restaurant Hostess Resume Example

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(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Professional Summary

Compassionate, creative and effective Teacher with valuable experience in classroom administration, professional development and project planning. Equipped with extensive background in versatile education environments. Student-centric instructor, academic facilitator and motivational coach. Competent at performing independently or as member of teaching team. Well-versed in classroom and online technologies.

  • Good listening skills
  • Teamwork
  • Adaptability
  • Multitasking abilities
  • Microsoft Office
  • Written Communication
  • Customer Service
  • Computer proficiency
  • Responsible
  • Verbal and written communication
  • Relationship-Building
  • Computer skills
  • Planning and Coordination
  • Good telephone etiquette
  • First Aid and CPR
Salem State University Salem, MA Expected in 05/2021 Bachelor of Science : Early Childhood Education - GPA :
  • Double Majored in Education and Sports & Movement Science
  • Dean's List [Fall & Spring semester 2017-2020]
  • Member of Alpha Lambda Delta
  • Member of Salem State University Women's Soccer Team 2017-2019
Work History
Hilton Worldwide - Restaurant Hostess
Kalispell, MT, 07/2020 - Current
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Promoted business loyalty by fostering positive customer relationships.
  • Maintained highly loyal clientele by delivering unparalleled service at every stage of restaurant dining experience.
  • Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
  • Monitored seating area and checked restrooms every 30 minutes to keep spotless.
  • Documented reservations and communicated changes to guests using
  • Supervised server balance and monitored table turnover to accurately seat customers and keep customers happy.
  • Assisted FOH and BOH staff with preparing for events, coordinating smooth execution to maximize guest satisfaction.
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Collaborated with kitchen and wait staffs to accurately inform groups of wait times for tables and food.
  • Recorded available tables after seating each party using section chart.
  • Documented reservations, alerted servers and managers of large groups and prepared seating.
  • Planned and executed 10-guest parties by organizing menus, spaces and special requests.
  • Assisted managers with quickly resolving service- and food-related issues.
  • Worked closely with servers to efficiently set up new tables, monitor food and kitchen availability and maintain customer satisfaction.
  • Informed servers of newly seated parties for speedy service.
  • Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
  • Answered customer questions about hours, seating and estimated time for prepared order.
Radiant Senior Living - Caregiver, Special Needs
Woodburn, OR, 06/2017 - Current
  • Balanced playtime and limited screen time to optimize types of stimulation and support development of fine motor, gross motor and cognitive skills.
  • Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
  • Maintained updated list of emergency contact information and child's health information in case of emergencies.
  • Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
  • Organized and cleaned home after activities by picking up toys for tidy home.
  • Bathed, dressed and helped with teeth brushing as part of bedtime preparation.
  • Built positive and nurturing environments to support child social and emotional growth.
  • Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
  • Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
  • Prepared healthy, age-appropriate snacks and meals.
  • Played games, worked on puzzles, and read books to young children.
Chuck E. Cheese's - Party Hostess
City, STATE, 06/2015 - 05/2017
  • Explained facility attractions to party guests and answered customer questions.
  • Adhered to strict party schedule to avoid overbooking or delay of parties.
  • Cheerfully briefed customers on facility rules, amenities and party policies.
  • Prepared and served meals, beverages and desserts to party guests.
  • Completed party checklist to confirm each party received contracted elements of party package.
  • Met needs of customer special requests to promote positive party experiences and build loyal clientele.
  • Arranged tables and seating to comfortably seat party guests.
  • Oversaw refreshments counter, selling food items to customers and maintaining sufficient stock of products and supplies to meet expected needs.
  • Cleaned rides and attractions to reduce spread of germs and bacteria.
  • Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.

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Resume Strength

  • Length
  • Personalization
  • Strong Summary
  • Target Job
  • Word Choice

Resume Overview

School Attended
  • Salem State University
Job Titles Held:
  • Restaurant Hostess
  • Caregiver, Special Needs
  • Party Hostess
  • Bachelor of Science

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