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Restaurant Hostess Resume Example

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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Compassionate, creative and effective Teacher with valuable experience in classroom administration, professional development and project planning. Equipped with extensive background in versatile education environments. Student-centric instructor, academic facilitator and motivational coach. Competent at performing independently or as member of teaching team. Well-versed in classroom and online technologies.

Skills
  • Good listening skills
  • Teamwork
  • Adaptability
  • Multitasking abilities
  • Microsoft Office
  • Written Communication
  • Customer Service
  • Computer proficiency
  • Responsible
  • Verbal and written communication
  • Relationship-Building
  • Computer skills
  • Planning and Coordination
  • Good telephone etiquette
  • First Aid and CPR
Education
Salem State University Salem, MA Expected in 05/2021 Bachelor of Science : Early Childhood Education - GPA :
  • Double Majored in Education and Sports & Movement Science
  • Dean's List [Fall & Spring semester 2017-2020]
  • Member of Alpha Lambda Delta
  • Member of Salem State University Women's Soccer Team 2017-2019
Work History
Hilton Worldwide - Restaurant Hostess
Kalispell, MT, 07/2020 - Current
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Promoted business loyalty by fostering positive customer relationships.
  • Maintained highly loyal clientele by delivering unparalleled service at every stage of restaurant dining experience.
  • Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
  • Monitored seating area and checked restrooms every 30 minutes to keep spotless.
  • Documented reservations and communicated changes to guests using UNOS.com.
  • Supervised server balance and monitored table turnover to accurately seat customers and keep customers happy.
  • Assisted FOH and BOH staff with preparing for events, coordinating smooth execution to maximize guest satisfaction.
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Collaborated with kitchen and wait staffs to accurately inform groups of wait times for tables and food.
  • Recorded available tables after seating each party using section chart.
  • Documented reservations, alerted servers and managers of large groups and prepared seating.
  • Planned and executed 10-guest parties by organizing menus, spaces and special requests.
  • Assisted managers with quickly resolving service- and food-related issues.
  • Worked closely with servers to efficiently set up new tables, monitor food and kitchen availability and maintain customer satisfaction.
  • Informed servers of newly seated parties for speedy service.
  • Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
  • Answered customer questions about hours, seating and estimated time for prepared order.
Radiant Senior Living - Caregiver, Special Needs
Woodburn, OR, 06/2017 - Current
  • Balanced playtime and limited screen time to optimize types of stimulation and support development of fine motor, gross motor and cognitive skills.
  • Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
  • Maintained updated list of emergency contact information and child's health information in case of emergencies.
  • Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
  • Organized and cleaned home after activities by picking up toys for tidy home.
  • Bathed, dressed and helped with teeth brushing as part of bedtime preparation.
  • Built positive and nurturing environments to support child social and emotional growth.
  • Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
  • Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
  • Prepared healthy, age-appropriate snacks and meals.
  • Played games, worked on puzzles, and read books to young children.
Chuck E. Cheese's - Party Hostess
City, STATE, 06/2015 - 05/2017
  • Explained facility attractions to party guests and answered customer questions.
  • Adhered to strict party schedule to avoid overbooking or delay of parties.
  • Cheerfully briefed customers on facility rules, amenities and party policies.
  • Prepared and served meals, beverages and desserts to party guests.
  • Completed party checklist to confirm each party received contracted elements of party package.
  • Met needs of customer special requests to promote positive party experiences and build loyal clientele.
  • Arranged tables and seating to comfortably seat party guests.
  • Oversaw refreshments counter, selling food items to customers and maintaining sufficient stock of products and supplies to meet expected needs.
  • Cleaned rides and attractions to reduce spread of germs and bacteria.
  • Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.

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92Good

Resume Strength

  • Length
  • Personalization
  • Strong Summary
  • Target Job
  • Word Choice

Resume Overview

School Attended
  • Salem State University
Job Titles Held:
  • Restaurant Hostess
  • Caregiver, Special Needs
  • Party Hostess
Degrees
  • Bachelor of Science

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