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Restaurant Hostess Resume Example

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RESTAURANT HOSTESS
Summary

Results-oriented Cashier motivated to exceed expectations and deliver exceptional service to meet all customer needs. Reliable team member with 3 years of experience processing payments. Skilled at helping customers, balancing cash drawers and working within various departments. Expert at ringing up sales quickly and accurately. Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Student motivated to apply education and abilities to enhance operations. Eager to learn new skills and advance knowledge with hands-on experience.

Skills
  • Pleasant speaking voice
  • Organizational skills
  • Customer service
  • Communications
  • Payment processing
  • Cash drawer balancing
  • Scanner operations
  • ID verification
  • Credit and cash transactions
Experience
Restaurant Hostess, 02/2020 － 03/2020Holiday Inn Express Waikiki － Honolulu, HI
  • Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Supported management by resolving customer service and food-related issues to maintain guest satisfaction.
  • Developed long-term relationships with customers which increased repeat business.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
Cashier, 01/2018 － 10/2019PUPU DINING ENGIYA － Honolulu, HI
  • Helped customers find specific products, answered questions and offered advice.
  • Processed customer payments quickly and returned exact change and receipts.
  • Monitored sales events to protect products, added new merchandise and rang up purchases.
  • Trained new employees in cashiering procedures, offering assistance in resolving minor and major issues.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Drove sales and add-on purchases by promoting specific item options to customers.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
Prep Cook, 08/2018 － 02/2019Hawaiian Aroma Caffe － Honolulu, HI
  • Kept stations stocked and ready for use to maximize productivity.
  • Offered support to other stations during high-volume shifts to maintain optimal coverage and meet customer needs.
  • Made all meals in accordance with company standards and requirements.
  • Maintained consistent quality and high accuracy when preparing identical dishes every day.
  • Precooked garnishes such as bacon pieces for later use to top off fresh dishes.
  • Rotated stock items and ingredients to maintain efficiency and freshness.
  • Adhered to all regulatory standards regarding safe and sanitary food prep.
  • Maintained clean and orderly appearance throughout kitchen and dining area.
  • Dressed, seasoned and garnished appetizers and salads to prepare for food service.
  • Assisted with training and development of new talent.
  • Organized and labeled stock of ingredients to maintain needed inventory levels.
  • Cooked food following specific measurements and recipes.
  • Assisted with dining room tasks by removing soiled dishes during meal service and returning to kitchen for washing.
Cashier, 12/2016 － 12/2018Peppa's Korean BBQ Restaurant － Honolulu, HI
  • Processed returned items in accordance with store policy.
  • Helped customers find specific products, answered questions and offered advice.
  • Read weekly sales inserts and monitored price changes.
  • Resolved issues with cash registers, card scanners and printers.
  • Processed customer payments quickly and returned exact change and receipts.
  • Monitored sales events to protect products, added new merchandise and rang up purchases.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Inspected items for damage and obtained replacements for customers.
  • Learned roles of other departments to provide coverage and keep store operational.
Education and Training
05/2019President Theodore Roosevelt High School － Honolulu, HIHigh School Diploma
  • Cum laude graduate
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Resume Overview

Companies Worked For:

  • Holiday Inn Express Waikiki
  • PUPU DINING ENGIYA
  • Hawaiian Aroma Caffe
  • Peppa's Korean BBQ Restaurant

School Attended

  • President Theodore Roosevelt High School

Job Titles Held:

  • Restaurant Hostess
  • Cashier
  • Prep Cook

Degrees

  • High School Diploma

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