LiveCareer-Resume

restaurant general manager resume example with 18+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Committed and hardworking general manager with 12 years of experience directing fast food service. Well-rounded leader with talent for supervising employees. Swift problem solver with quick and effective solutions to wide array of issues. Dedicated, hardworking management professional with extensive daily planning and operations experience. Skilled in staff training and development.

Skills
  • Employee Performance Evaluations
  • Relationship Building
  • Problem Solving
  • Labor and Overhead Cost Estimation
  • Investigating Complaints
  • Performance Improvement
  • Recruitment and Hiring
  • Inventory Management
  • Training and Onboarding
  • Staffing and Sales Reporting
  • Profit Optimization
  • Money Handling
  • Managing Deliveries
  • Monitoring Food Preparation
  • Delegating Assignments and Tasks
  • Health Code Compliance
  • Quality Assurance
  • Scheduling Staff
  • Critical Thinking
  • Customer Retention
  • Written and Verbal Communication
  • POS Terminal Operation
  • Calendar and Scheduling Software
  • Collaboration and Teamwork
  • Conflict Resolution
  • Inventory Management Software
  • Work Planning and Prioritizing
  • Time Management
  • Team Leadership
  • Expense Tracking
  • Coaching and Mentoring
Education
FMU Florida, Expected in : Buisness Management - GPA :
Mcclain High School Greenfield, OH Expected in 05/2003 High School Diploma : - GPA :
Work History
Taco Bell - Restaurant General Manager
Huntington Beach, CA, 6/17/17 - Current
  • Developed, implemented and managed business plans to promote profitable food and beverage sales.
  • Prepared for and executed new menu implementations.
  • Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity.
  • Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
  • Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
  • Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition.
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Analyzed variances and implemented corrective actions to increase average meal checks and customer visits.
  • Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
  • Carefully interviewed, selected, trained and supervised staff.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Effectively managed payroll and timekeeping, including completion of proper paperwork for new hires and terminations.
  • Maintained safe working and guest environment to reduce risk of injury and accidents.
  • Conducted health, safety and sanitation process evaluations to identify and remedy any violations immediately.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
  • Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
Hy-Vee - Assistant General Manager
Harrisburg, SD, 2/3/03 - 9/5/09
  • Motivated, trained and disciplined employees to maximize performance.
  • Resolved problems promptly to elevate customer approval.
  • Handled cash accurately and prepared deposits.
  • Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Enforced quality assurance protocols to deliver ideal customer experiences.
  • Managed team schedule with eye for coverage needs and individual strengths.
  • Cultivated performance-based culture based on individual accountability, goal attainment and team achievement.
  • Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
  • Built customer loyalty by devising promotions and products according to customer needs and budget.
Regency Care Of Copley - Unit Manager
Copley, OH, 8/4/09 - 6/10/17
  • Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.
  • Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
  • Assessed reports to evaluate performance, develop targeted improvements and implement changes.
  • Analyzed variances and implemented corrective actions to increase average meal checks and customer visits.
  • Oversaw balancing of cash registers, reconciled transactions and deposited establishment's earnings to bank.
  • Maintained facility and grounds to present positive image.
  • Set clear expectations and created positive working environment for employees.
  • Identified problems, conducted troubleshooting and sought repair or maintenance support to keep restaurant equipment operational.

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Resume Overview

School Attended

  • FMU
  • Mcclain High School

Job Titles Held:

  • Restaurant General Manager
  • Assistant General Manager
  • Unit Manager

Degrees

  • High School Diploma

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