In my past line of work I have been an exceptional manager dedicated to employee development. Results-oriented Restaurant General Manager with diverse background in management and customer service. Dedicated to providing excellent customer service and making operational and procedural improvements. Friendly, Customer Service Manager, with can-do attitude and willingness to help at all times. Restaurant General Manager who specializes in quality service, customer retention, productivity and team management.
Increased sales by 10% each month. Controlled labor in a high volume store. Managed a million dollar store. Trained new employees who later became a manager themselves. Improved customer retention in 2013 by 15% from the previous three years. Played an instrumental role in increasing customer satisfaction ratings index from 56% to 97% within five months as Restaurant General Manager.
Control Labor costs, Control Food Costs, Control Customer Satisfaction, Control Cash, Inventory, Scheduling, Hiring, Firing, Customer Service
Customer Service, Sales, Cash Counts, Cleaning
Managed Labor, Managed Cash, Inventory, Customer Service
Managed Labor, inventory, scheduling, Cash counts, Customer Service
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